Business Relationship Manager II - Digital and Technology Partners - Onsite/Hybrid

Graduate School of Biomedical Sciences at the Icahn School of Medicine; New York (NY); Hybrid; USD 109,000 - 164,000; Full time

Job summary

A leading institution in New York seeks a Business Relationship Manager II to enhance strategies through strong relationship management skills. This hybrid role requires collaboration with various stakeholders to optimize business outcomes and drive technology initiatives forward. The position combines leadership, communication, and operational excellence to facilitate effective results.

Qualifications

• 5 years of progressive information systems management experience in a health care field.
• 5+ years of relevant functional experience working with business partners.

Responsibilities

• Collaborate with leaders to ensure meaningful results from strategic initiatives.
• Manage day-to-day operations and coordinate system modifications efficiently.

Skills

Collaboration

Communication

Relationship Management

Strategic Planning

Education

Bachelor's degree in business administration or Information Systems

Job description

Business Relationship Manager II - Digital and Technology Partners - Onsite/Hybrid

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• New York, NY
• Information Technology
• 3027965
• 06/13/2025
  
  

Mount Sinai Hospital

Description

Job Description

This is an onsite/hybrid position, requires 3 days onsite / 2 days remote.

A Business Relationship Manager (BRM) II acts as a liaison between its internal department and external stakeholders, such as clients, customers, vendors, and partners. The primary role of a BRM is to develop and maintain strong relationships with these external parties to ensure the success of the business. Business Relationship Manager II’s advance the BRM capability by nurturing relationships both inside and outside the organization. BRMs focus on driving positive business results for the organization. BRMs focus on collaboration, business development, account management, and inclusivity. BRMs possess a shared commitment to teamwork and building and maintaining successful relationships. BRMs create a sense of trust, creativity, innovation, authenticity, and shared ownership across the organization. BRMs are skilled at bringing cross-functional teams together to drive meaningful results through communication and collaboration.

Responsibilities

• Collaborate with leaders both inside and outside the organization to ensure delivery of meaningful results from strategic initiatives.
• Directs the utilization of information system resources and plans, designs, and assists with implementing organization wide information systems and technologies.
• Manages the day-to-day operations and coordinates system modifications at a minimum cost and effort.
• Remains current with technological advances and can apply them where applicable.
• Coordinates planning, design, implementation, and technical support of organization wide information systems, networks, and departmental applications.
• Collaborates with leaders both inside and outside the organization to ensure delivery of meaningful results from strategic initiatives.
• Builds strategic relationships with partners to stimulate, surface, and shape demand.
• Responsible for the development of organization wide systems standards (hardware, software, network systems) policies and procedures.
• Emphasizes the importance of clear and effective communication by highlighting the role of language as a critical element in effective communication.
• Champions a culture of shared ownership and constant organizational evolution.
• Ensures that the business's products, services, and resources are tailored to meet the specific needs and expectations of partners and customers, and that they are delivered in a way that drives the greatest possible value and impact.
• Demonstrates strong communication and collaboration skills and building and maintaining strong relationships with partners at all levels of the organization.
• Ability to be proactive and forward-thinking regarding changes in the external environment and organizational needs to ensure that the business can adapt and thrive in a rapidly changing landscape.
• Ensures that the business's products, services, and resources are tailored to meet the specific needs and expectations of partners and customers, and that they are delivered in a way that drives the greatest possible value and impact.
• Works closely with partners to understand their social, environmental, and financial priorities and ensure that the business is linked with these priorities.
• Advocates as a champion of change for your partners' strategic plans.
• Coordinates, develops, and executes program for continual measurement of the organization’s information systems, and communication networks’ performance and effectiveness.
• Completes required continuous training and education, including department specific requirements.
• Provides intake for new ideas, requests, devices, and application through approval committees and contract reviews.
• Performs other related duties.
  
  

Qualifications

Education Requirements

• Bachelor?s degree in business administration and/or Information Systems with course work in Computer Science preferred or equivalent work experience.
  
  

Experience Requirements

• 5 years of progressive information systems management experience preferably in a health care field.
• 5+ years of relevant functional experience (i.e. Working with business partners to identify technology priorities, communicating status of in-flight projects and requests to stakeholders, resolving conflict between stakeholders with competing priorities, coordinating technology solutions that require input from multiple teams, coordinating technology support for sites during disruptions that impact operations).
• 3+ years of experience championing organizational evolution, e.g., leading initiatives, products, services, or interactions.
  
  

Licensing and Certification Requirements

Issuing Agency: BRM Institute

• Business Relationship Management Professional (BRMP) preferred.
• Certified Business Relationship Manager (CBRM) with Certificates of Experience preferred.
  
  

, 270 - DTP Business Relationship Management - MSH, Mount Sinai Hospital

Employer Description

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About The Mount Sinai Health System

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $109000 - $163695 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Higher Education

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