Business Relationship Manager Area Manager - Executive Director

JPMorgan Chase; Lexington (KY); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching and more

Job summary

JPMorgan Chase in Lexington, KY seeks an Area Manager in Business Banking to lead a team of Business Relationship Managers in developing new business and deepening existing relationships to position the bank as the primary financial partner for clients.

The role emphasizes leadership, relationship building, risk management, and collaboration with Chase Wealth Management and other lines of business. Travel may be required as part of leadership meetings and training.

Qualifications

• Minimum 7 years' experience in a Business Banking Relationship Management role or related business lending experience
• Strong knowledge of deposit and cash management products and business credit underwriting

Responsibilities

• Provide leadership, management, support, direction, and guidance to a team of BRMs within a territory in developing new deposit, cash management, and credit business while focusing on relationship-building, client experience, and risk management
• Manage performance of individual team members, holding all BRMs accountable for achieving business priorities with a focus on client experience and risk management
• Manage the area's revenue and profitability and monitor adherence to credit quality, regulatory requirements, and risk protocols; utilize reporting and metrics to monitor team performance, identify trends, and address or elevate issues in a timely manner
• Coach and develop team on all aspects of managing a portfolio, including relationship management, prospecting, profitability, client experience, and risk management; provide expertise to team on loan structuring, pricing, and developing customized solutions; help team identify solutions to complex challenges
• Hold BRMs accountable for understanding the personal financial goals and needs of their business clients and connecting them with specialists who can help meet their financial needs
• Build collaborative relationships with partners across lines of business to foster a One Chase, client-centric environment and represent the bank in a community leadership capacity
• Actively recruit and maintain a pipeline of viable candidates; select, hire, develop and retain top quality talent by creating an inclusive and respectful team environment

Skills

Leadership

Relationship management

Communication

Data analysis

Strategic thinking

Team coaching

Time management

Education

Bachelor's degree in Finance or related field

Tools

Microsoft Office

Job description

If you are a proven leader, enjoy building relationships, and providing support to your team and clients, then a role as a Business Relationship Manager Area Manager is for you.

As an Area Manager in Business Banking, you'll lead a team of Business Relationship Managers (BRM) in developing new business and deepening existing relationships to position JPMorgan Chase as the primary bank for our clients.

Job responsibilities

• Provide leadership, management, support, direction, and guidance to a team of Business Relationship Managers within a territory in developing new deposit, cash management, and credit business while focusing on relationship-building, client experience, and risk management

• Manage performance of individual team members, holding all Business Relationship Managers accountable for achieving business priorities with a focus on client experience and risk management

• Manage the area's revenue and profitability and monitor adherence to credit quality, regulatory requirements, and risk protocols; utilize reporting and metrics to monitor team performance, identify trends, and address or elevate issues in a timely manner

• Coach and develop team on all aspects of managing a portfolio, including relationship management, prospecting, profitability, client experience, and risk management; provide expertise to team on loan structuring, pricing, and developing customized solutions; help team identify solutions to complex challenges

• Hold Business Relationship Managers accountable for understanding the personal financial goals and needs of their business clients and connecting them with specialists who can help meet their financial needs

• Build collaborative relationships with partners across lines of business - Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, and Private Bank - to foster a One Chase, client-centric environment and represent the bank in a community leadership capacity such as Chamber of Commerce and local non-profit boards

• Actively recruit and maintain a pipeline of viable candidates; select, hire, develop and retain top quality talent by creating an inclusive and respectful team environment

Required qualifications, capabilities, and skills

• Minimum of 7 years' experience in a Business Banking Relationship Management role or related business lending experience; direct in-person contact required

• Expert knowledge of deposit and cash management products and services and expert knowledge of business credit underwriting with commercial credit training

• Strong communication skills with individuals at all levels, internally and externally

• Analyze reports, metrics, and other data to identify trends, issues, and opportunities

• Proven ability to build collaborative relationships across the organization and influence others to achieve desired outcomes, and the ability to lead proactively through change; Strong current business network; viewed as a leader in community organizations with demonstrated business acumen

• Balance needs of clients with associated risks and interests of the firm, and consistently use a disciplined process to manage time; use time strategically to balance long-term and day-to-day demands of management role

• Travel occasionally for key business and leadership meetings and training

Preferred qualifications, capabilities, and skills:

• Bachelor's degree in Finance or related field or equivalent work experience

• Prior experience in managing a relationship development team

• Highly proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. Additional details about total compensation and benefits will be provided during the hiring process.

These benefits include

• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching and more

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans