Business Relationship Manager

Fibre Federal Credit Union; Ridgefield (WA); On-site; USD 98,000 - 152,000; Full time

Benefits offered by this job

Health insurance (employer-paid)

Dental insurance (employer-paid)

Vision insurance (employer-paid)

Life insurance (employer-paid)

Disability insurance (employer-paid)

Paid vacation time

Volunteer hours

401(k) with 6% contribution

10 holidays and 2 floating holidays

Growth opportunities

Job summary

Fibre Federal Credit Union is seeking a Business Relationship Manager to grow our Clark County business member base. The role focuses on developing relationships, expanding lending and deposit opportunities, and representing the credit union in the local business community.

The position is salary-based (non-exempt) plus commission, with a salary range of $97,612.52 to $152,253.47. Merit-based increases and growth opportunities are noted in the compensation plan.

Qualifications

• Three to five years in business development, commercial lending, or related financial services roles.
• Experience identifying prospects, making calls, developing referrals, and driving growth.
• Knowledge of business deposits, lending concepts, and related services.

Responsibilities

• Develop and execute a territory business development plan and grow lending and deposit opportunities.
• Prospect, meet with local businesses, and build relationships with partners and chambers.
• Source lending opportunities, collect required documents, and coordinate with internal teams.
• Promote lending and treasury services and expand existing member relationships.
• Maintain pipeline records, track referrals, and support performance reporting.
• Collaborate with branches, marketing, and operations to support market growth.
• Adhere to policies, privacy, BSA/AML, and fair lending requirements, and perform other duties as assigned.

Skills

Sales & relationship development

Interpersonal skills

Communication (written and verbal)

Planning & organizing

Professionalism

Confidentiality

Bondable

Education

Bachelor's degree preferred

Job description

Business RelationshipManager – Clark County

FibreFederal Credit Union is seeking a Business Relationship Manager to join ourteam and focus on growth in the Clark County Community. This pivotal role makesan impact by helping our business members achieve their financial goals.

Thisposition is Salary (Non-Exempt) plus Commission. Salary Range: $97,612.52 -$152,253.47

*The range above allows our employees room for growththrough annual merit and other pay increases based on performance. Thetarget pay range for this position is typically within the first half of therange. Compensation decisions are determined using factors such asrelevant job-related skills, experience, and education or training.Should an offer for employment be made, we will consider individualqualifications.

BENEFITS

• Competitive Salary
• Benefits Package including: 100% employerpaid health, dental, vision, life, and disability insurance for theemployee
• Paid Vacation Time
• Paid Volunteer Hours
• 6% 401(k) Plan Contribution
• 10 paid holidays, 2 floating holidays
• Opportunities for growth within thecompany

PRIMARY FUNCTION

The primaryresponsibility of the Business Relationship Manager is to sell financialproducts and develop and manage business relationships throughout the assignedregion. This position customarily and regularly solicits prospective borrowersand supports business development, commercial lending growth, business depositgathering, and relationship expansion by identifying prospects, developingreferral sources, coordinating qualified opportunities with internal partners,and representing the Credit Union in the local business community. This is anoutside sales position which requires regular off-site meetings and attendanceat events to develop business.

ESSENTIAL FUNCTIONS

• Develop, maintain,and execute a territory business development plan for the assigned market,including targeted prospects, referral sources, centers of influence, communitypartners, calling activity, pipeline tracking, and growth opportunities.
• Customarily and regularly promotes theCredit Union and solicits its lending products in the local community. Meetswith local businesses to promote lending products and builds and maintainsrelationships with existing business members, business professionals, communityorganizations, chambers, and other referral sources to support businessmembership, loan, and deposit growth. Activities include regularly attendingcommunity organization and chamber events and meeting with prospective membersin the community.
• Develop and maintain relationships withprospective business members to generate qualified lending, deposit, treasury,and business service opportunities.
• Source commercial lending opportunitiesand conduct initial borrower discovery, including business purpose, borrowingneed, collateral overview, repayment source, and preliminary financial/documentneeds.
• Coordinate with Commercial Services andlending partners to support loan application intake, borrower communication,documentation collection, underwriting handoff, closing coordination, andpost-closing follow-up.
• Promote business deposit growth byidentifying and referring opportunities for business checking, cash management,business online banking, ACH, merchant or partner referrals, and other depositor treasury-related services.
• Deepen existing business memberrelationships by identifying additional needs, coordinating internal referrals,supporting retention, and connecting members with appropriate Credit Unionsolutions.
• Maintain accurate pipeline records, callactivity, referral tracking, follow-up actions, and status updates to supportreporting, accountability, and performance management.
• Collaborate with branch, marketing,lending, deposit operations, treasury-related service partners, and otherdepartments to support coordinated market growth strategies.
• Maintain awareness of local businessconditions, competitor activity, market trends, and community developmentopportunities that may affect business growth in the assigned territory.
• Follow Credit Union policies, procedures,internal controls, member due diligence requirements, privacy expectations,BSA/AML responsibilities, fair lending principles, and applicable commerciallending and deposit-related requirements.
• Perform other job-related duties asassigned.

REQUIRED QUALIFICATIONS

• Experience - Three to five years of similar or relatedexperience in business development, commercial lending, business banking,financial services relationship management, or a related field.
• Education - Bachelor's degree preferred, or achievement offormal certifications recognized in the industry as equivalent to a bachelor'sdegree, or equivalent progressive experience.
• Sales and Relationship Development - Demonstrated abilityto identify prospects, make business development calls, develop referralrelationships, follow up on opportunities, and support measurable businessgrowth.
• Commercial Lending Knowledge - Working knowledge of memberbusiness lending concepts, commercial loan eligibility, business financialinformation, documentation needs, and commercial loan referral or applicationprocesses.
• Deposit Services Knowledge - Working knowledge of businessdeposit products and services, including business checking, online business banking,ACH, cash management or treasury-related services, and related referralopportunities.
• Interpersonal Skills - Work involves extensive personalcontact with others and may involve sensitive or confidential information. Therole requires the ability to develop relationships, maintain confidentiality,influence others, and promote Credit Union products and services in aprofessional manner.
• Quality of Communication - Must have strong verbal andwritten communication skills and the ability to communicate effectively withprospective members, existing members, business partners, community contacts,and internal staff.
• Planning/Organizing - Must possess strong organizationalskills and be able to prioritize multiple tasks, maintain accurate follow-up,and manage pipeline activity.
• Professionalism - Must represent the Credit Union in apositive, ethical, and professional manner in all internal and externalinteractions.
• Confidentiality - Safeguards confidential information andadheres to strict legal and ethical standards when protecting information.
• Must be bondable.

Learn more about Fibre Federal Credit Union and TLC Credit Unionat our website: www.fibrecu.com

All offers for employment with Fibre Federal Credit Union arecontingent upon the candidate having successfully completed a background check,credit check, and drug screening.

We are an Equal Opportunity Employer. Allqualified applicants will receive consideration for employment without regardto race, color, religion, sex, sexual orientation, gender identity, nationalorigin, disability, protected veteran status, or any other characteristicprotected by law.