Business Relationship Manager

Savory; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Wet Willie's in New York is looking for a Business Relationship Manager to maintain and enhance client relationships. This role requires a self-starter with sales development experience and the ability to engage effectively with various management levels. Key responsibilities include developing long-term relationships, executing client strategies, and mentoring business development representatives. The dynamic work environment emphasizes innovation and sustainability, making it a unique opportunity for growth.

Qualifications

• Self-starter with a track record of successful sales development.
• Experience in start-up environments and transactional models.
• Ability to interact effectively with all management levels.

Responsibilities

• Maintain quality and consistency of client contact.
• Retain up to 90% of current client roster.
• Develop long-term client relationships through events.

Skills

Sales development

Interpersonal skills

Organizational skills

Conflict resolution

Coaching and mentoring

Job description

Job 152755 - Business Relationship Manager - New York, NY

Savory has been revolutionizing food on-demand as New York City’s first delivery-only restaurant. We offer a dynamic work environment with a focus on sustainability, local sourcing and technological innovation.

Your Role

You are responsible for maintaining the quality and consistency of contact to the existing client base created by the BDM. You will be the main liaison and will provide the utmost in customer service and aims to become a trusted advisor in all things Savory. The main focus of the RM is to create an environment of consistent and repeat orders that will become the basis for all Savory revenue.

Requirements

Daily Responsibilities

• Sets bold aspirations and a clear vision for the development of the relationship
• Works in tandem with the BDM to retain up to 90% of Savory’s current client roster
• Sets and executes a client relationship strategy that defines which issues to focus on, which opportunities to pursue, and which individuals to invest in
• Develops long term client relationships through entertainment, face to face meetings and setting up client events
• Creates, manages, and leads the team, providing appropriate coaching and mentoring along the way
• Is perceived as a thought leader by senior client executives. Facilitates the development of a vision for the overall success of the company, business area, or function
• Understands conflict resolution and works expeditiously to resolve any and all issues immediately to the clients satisfaction
• Identifies, mobilizes, and delivers into the relationship the right people, solutions, resources, and ideas from across the firm
• Successfully undertakes long term contract negotiations, ensures financial success, and monitors quality

Required Skills/Experience

• A self‑starter with a track record of successful, sales development at multiple seniority levels within an organization
• Experience with start-up environments and highly-transactional models
• Ability to interact effectively with all levels of management and with multiple departments including sales, marketing, events, HR, and executive offices
• Excellent interpersonal and organizational skills
• Ability to train, coach, and mentor Business Development Reps and interns