Business Relationship Manager

Donaldson; Bloomington (IN); Hybrid; USD 135,000 - 169,000; Full time

Job summary

Donaldson is seeking a Global IT Business Relationship Manager who will serve as the strategic liaison between Global Information Technology and the company’s business capabilities. The role focuses on conveying a rationalized technology vision, aligning IT initiatives with business objectives, and maximizing value from IT investments.

The BRM will oversee demand management, portfolio governance, and ensure IT solutions deliver measurable business value.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business or a related field.
• 5+ years of experience in IT portfolio management, business relationship management or similar leadership roles.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Act as BRM and Portfolio Owner for assigned business areas.
• Convey a rationalized technology vision across the organization.
• Build and maintain multi-year business roadmaps aligned with organizational priorities.
• Create a culture of strategic planning and proactive portfolio management.
• Develop and maintain an IT portfolio plan and roadmap.
• Oversee budgets and resource estimates across IT portfolio demand and roadmaps.
• Ensure value delivery and alignment of project outcomes with business expectations.
• Collaborate with senior management to align IT strategies with business goals.

Skills

Excellent communication

Stakeholder engagement

Strategic leadership

Change management

Global/Geographic experience

Education

Bachelor's degree in Computer Science, Information Technology, Business or a related field

Job description

Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

The Global IT Business Relationship Manager serves as the strategic liaison between the Global Information Technology department and the company’s business capabilities. This role is responsible for conveying a rationalized technology vision across the organization, aligning technology initiatives with business objectives, maximizing the benefits of IT investments, and ensuring existing and evolving innovations are being fully leveraged. The position oversees business relationship management, demand management, prioritization, and portfolio governance to deliver measurable business value. Qualified candidates must be able toworka hybrid schedule at our Bloomington, MN office.

Key Responsibilities:

Strategic Leadership

• Act as Business Relationship Manager (BRM) and Portfolio Owner for assigned business areas.
• Convey a rationalized technology vision across the organization and champion innovation adoption.
• Build and maintain multi-year business roadmaps aligned with organizational priorities.
• Create a culture of strategic planning and proactive portfolio management.

Demand and Portfolio Management

• Manage demand intake and facilitate prioritization of initiatives based on business value and strategic alignment.
• Assist in preparing new project requests, including:
  • Identifying accountable sponsors
  • Defining proposed outcomes and initial business cases
  • Applying standardized appropriateness scoring
  • Estimating resource requirements and costs
• Identify projects for freeze or cancellation based on leadership criteria and industry best practices.

Operational Excellence

• Develop and maintain a comprehensive IT portfolio plan and roadmap.
• Oversee budgets and resources estimates across IT portfolio demand and roadmaps.
• Ensure value delivery and alignment of project outcomes with business expectations.
• Formalize, track, and resolve business needs through structured intake and governance processes.
• Continuously monitor and evaluate IT project performance, adjusting as needed.
• Analyze business needs and identify opportunities for IT solutions to improve efficiency and drive business growth
• Collaborate with senior management and IT teams to align IT strategies with overall business goals

Stakeholder Engagement

• Ensure strong engagement with business stakeholders to foster collaboration and transparency.
• Craft effective communication strategies for IT and business audiences.
• Collaborate with senior management and IT teams to align IT strategies with overall business goals.
• Work with cross-functional teams to ensure successful implementation and adoption of IT solutions.

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business or a related field
• 5+ years of experience in IT portfolio management, business relationship management or similar leadership roles

Preferred Qualifications:

• Excellent communication, negotiation, and stakeholder engagement skills.
• Ability to influence and drive change across diverse teams and geographies.
• Strong understanding of IT governance, demand management, and strategic planning.
• Proven ability to manage complex portfolios and prioritize competing initiatives.
• Experience with budgeting, resource planning, and performance monitoring.
• Knowledge of emerging technologies and their application in business contexts.
• Broad experience in managing high-risk, high-visibility projects
• Strong analytical and problem-solving skills
• Experience at a global manufacturing organization

Annual Salary Range:

$135,280-$169,100. Actual salaries will vary based on several factors including, but not limited to applicable work experience, training, education, performance.

Employee benefits are part of the competitive total rewards package that Donaldson Company, Inc. provides to you. Our comprehensive benefits program includes health benefits, retirement plan (401k), paid time away, paidleaves(including paid parental leave)andmore.

Immigration Sponsorship Not Available:

• Applicants for this position must be currently and legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, J-1, F-1, CPT, OPT, etc.).
• Donaldson will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
• International relocation or remote work arrangements outside of the U.S. will not be considered.

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.