Business Recruiter

Monzo; United States; Hybrid; USD 78,000 - 105,000; Full time

Benefits offered by this job

Learning budget

Macbooks provided

Home-work setup support

Incentive awards

Flexible working hours

Job summary

Monzo is seeking a recruiter for its Business Hiring team to support non-technical, non-customer service roles across the UK. You will own end-to-end hiring, structure processes with Hiring Managers, and champion diversity while delivering an exceptional candidate experience.

You will source passive candidates, manage high volumes, and use data to drive improvements. The role is based in the UK with hybrid options and ad hoc London meetings.

Qualifications

• Experience recruiting multiple roles across disciplines.
• Strong commitment to diversity and inclusion in hiring.
• Excellent sourcing and resourcefulness in finding candidates.
• Empathetic, adaptable and respectful to candidates’ needs.
• Ability to adapt approach with different stakeholders and roles.
• Ability to assess skills without relying on titles or qualifications.

Responsibilities

• Structure and run effective hiring processes with Hiring Managers.
• Own end-to-end hiring and persuade candidates to join Monzo.
• Ensure inclusive candidate experience and support for applicants.
• Source passive candidates and manage large volumes of applications.
• Use data to improve hiring processes and share insights with the team.

Skills

Talent sourcing

Stakeholder management

Data-driven decisions

Candidate experience

Diversity & inclusion

Job description

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo

London | £58,400 - £79,000 + Incentive Awards tied to your performance + Benefits

Our Business Hiring team

We’re a small but mighty team, working on all the roles that are not Tech (Engineering, Product, Data or Design) and not in the world of Customer Service. In other companies, this is sometimes known as Corporate Functions. We touch on a huge variety of roles and so we talk to lots of different types of people every day. We’re looking for support to boost our hiring efforts as the business scales.

You’ll play a key role by…

You’ll work with Hiring Managers to structure and run great hiring processes.

• Our hiring managers are often busy team leads and executives. They’ll need your help to identify what skills they’re looking for and how best to assess these. You’ll be confident challenging their thinking and asking the right questions to figure this out. You’ll own everything about the hiring process from beginning to end, and be skilled at convincing candidates to join us.

You’ll care deeply about diversity and inclusiveness, and giving candidates an amazing experience

• We want to go the extra mile to make sure that every applicant to every job feels valued, respected and never wavers in their support for Monzo, whatever the outcome of their application. You’ll know where to find the right candidates from a range of backgrounds and have ideas about how to make sure they feel welcome at Monzo. And once we’ve decided we want to hire someone, you’ll move mountains in the background to make it an effortless, pleasant process, and keep that excitement burning.

You’ll love sourcing and be great at spotting great talent in CVs

• You’ll be great at sourcing passive candidates yourself, and thinking about how to get the best people interested in Monzo. You’ll be comfortable managing large volumes of applications and picking out those that best fit our requirements.

You’ll be passionate about making processes work better.

• We constantly refine our hiring processes to make them simpler and more effective. You’ll use data to work out what’s going well and where things could be better, and share your findings with other members of the hiring team so we can all improve.

You might already have a specialist area but you’ll be comfortable working on any role

• We don’t mind if you’re a generalist recruiter, or if you already have a specialism, as long as you’re initially happy getting stuck into hiring any role that needs you. You’ll work closely with other members of the hiring team to solve company-wide hiring problems, share what you already know and learn from their experiences. As the team builds out, you’ll be able to continue specialising as an individual contributor, or explore development into management or leadership.

You’ll be data-driven and comfortable running your own reports

• You’ll be comfortable using data to support your suggestions and observations within a hiring process. You’ll actively bring useful insights to your hiring managers to help them make informed decisions on process improvements and candidates.

We’d love to hear from you if…

• You’ve got experience recruiting multiple roles, possibly in a range of disciplines
• You care deeply about inclusiveness and diversity
• You love sourcing and pride yourself on your resourcefulness
• You’re empathetic, adaptable and respectful of candidates’ needs and priorities
• You can adapt your approach to work with a range of stakeholders with different needs
• You can tell whether somebody has the skills we’re looking for, without relying on previous job titles or qualifications

It would be great if:

• You’ve got experience recruiting in-house at a startup or scale-up
• You’ve worked directly with executives

What’s in it for you

£58,400 - £79,000 salary range + Incentive Awards tied to your performance.

This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London)

We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

£1,000 learning budget each year to use on books, training courses and conferences.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

Plus lots more! Read our full list of benefits

The application journey has 3 key steps

• A recruiter call with the Hiring Manager
• A loop interview with members of the hiring team and a key stakeholder
• Final feedback and reverse interview

This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

#LI-DH1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don’t need full or birth names at application stage