Business Readiness & QA Analyst

Georgia Department of Revenue; Atlanta (GA); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Flexible schedule

Training opportunities

Health insurance

ERS GSEPS retirement plan

Deferred compensation

13 paid holidays

Vacation and sick leave

Paid parental leave

Dental

Vision

Long-term care

Life insurance

Résumé du poste

The Georgia Department of Public Health seeks a Business Readiness & Quality Assurance Analyst to assure quality across vital records programs. You will perform cross-functional testing, validate changes, and maintain readiness for implementation with data privacy in mind.

Responsibilities include developing test plans, documenting defects, and coordinating with operations, informatics, and IT teams to ensure compliant, reliable releases.

Qualifications

• Bachelor's degree in a related field plus practical QA/UAT experience in health, government, or regulated environments.
• Experience developing and executing UAT plans, test scripts, and release-readiness assessments for enterprise systems.
• Proficiency with SQL, Excel, Tableau or Power BI to validate data and reports.

Responsabilités

• Lead cross-functional quality assurance, UAT, and release validation for vital records programs.
• Develop readiness artifacts, document defects, and track remediation.
• Collaborate with business operations, Informatics, IT, vendors, and end users to ensure readiness and compliance.

Connaissances

UAT planning

Test scripting

SQL

Excel

Tableau

Power BI

Data validation

Regulatory knowledge

Formation

Bachelor's degree in public health, health information management, informatics, information systems, computer science, business administration, data analytics

Outils

Jira

ServiceNow

Ivanti

Azure DevOps

Description du poste

Job Title

Business Readiness & QA Analyst

Agency

Department of Public Health

Job Requisition ID

JR0000006470

Shift

Day (United States of America)

Compensation Details

$41,569.836 - $54,428.52

Video

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Grant Funding

*THIS IS A GRANT FUNDED POSITION*

Who We Are

We protect lives. The Georgia Department of Public Health (DPH) is the lead agency entrusted by the people of Georgia to protect lives and promote healthy lifestyles in communities throughout the state. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing for and responding to disasters.

What We Offer

• Build your career where it matters and protect lives in the community where you live, work, and play.
• Experience flexibility in how you work so you can be your best self for you and the people of Georgia.
• Collaborate with employees who share ideas and leverage collective strengths.
• Take advantage of opportunities for learning and development that support a long-term career.
• Work in a unique culture of active engagement and problem-solving, no matter your role.
• Be part of making an impact in public health alongside dedicated people just like yourself.

Position Summary

The Business Readiness & Quality Assurance Analyst provides cross-functional quality assurance, user acceptance testing, release validation, and business-readiness support for Georgia's vital records program. The position works between business operations, Informatics, information technology, vendors, and end users to confirm that system changes, enhancements, reports, interfaces, workflows, and related operational changes meet documented requirements and are ready for implementation. The Analyst develops and executes structured testing, documents and tracks defects, validates data and business rules, evaluates operational readiness, and maintains evidence supporting implementation decisions while protecting confidential and personally identifiable information.

Role Scope

This position is the dedicated business-readiness and quality-assurance resource within the Data Quality and Informatics function and supports multiple vital-records domains rather than a single program portfolio. The Analyst independently plans and performs routine-to-complex testing and readiness activities within approved standards, identifies defects and operational risks, and recommends remediation, retesting, or additional readiness work. High-risk releases, unresolved material defects, policy decisions, acceptance of significant operational risk, and final production authorization are escalated to the appropriate manager, program owner, or technology authority.

Core Competencies

• Quality discipline: Applies consistent, evidence-based testing and validation methods and does not treat incomplete testing as successful testing.
• Risk judgment: Distinguishes routine defects from material implementation risks and escalates appropriately.
• Business readiness: Evaluates technology, process, people, documentation, data, and operational dependencies as part of implementation readiness.
• Traceability: Maintains clear links among requirements, test cases, results, defects, remediation, retesting, and release outcomes.
• Communication: Explains defects, limitations, risks, and readiness findings clearly to technical and non-technical stakeholders.
• Collaboration: Works constructively across business, Informatics, technology, vendor, legal, compliance, and partner boundaries.
• Continuous improvement: Uses defects, test outcomes, and post-implementation evidence to strengthen systems, controls, processes, and future releases.

Preferred Qualifications

Bachelor's degree in public health, health information management, informatics, information systems, computer science, business administration, data analytics, or a closely related field and professional experience in quality assurance, user acceptance testing, business analysis, system implementation, data validation, or related work; or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.

• Experience developing and executing UAT plans, test cases, test scripts, acceptance criteria, and release-readiness assessments for enterprise or transactional systems.
• Experience conducting functional, regression, integration, workflow, interface, or post-production testing and documenting defects in Jira, ServiceNow, Ivanti, Azure DevOps, or a comparable platform.
• Experience using SQL, Excel, Tableau, Power BI, or similar tools to validate data, reports, dashboards, calculations, or automated business rules.
• Experience developing SOPs, workflow documentation, process maps, control documentation, or implementation-readiness materials.
• Experience in vital records, public health, healthcare, government, software implementation, or another regulated or confidential-data environment.

Employment Information

State of Georgia employees are subject to the rules of the State Personnel Board regarding salary.

DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) as valid. DPH will contact educational institutions to verify degrees, diplomas, licensures, and other relevant credentials.

The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check. Relocation assistance is not provided.

In the event of an identified emergency, you may be required, as a term and condition of DPH employment, to assist in meeting the emergency responsibilities of the department.

ADA Statement

DPH is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request a reasonable accommodation for the application or interview process, email include View email address on click.appcast.io .

Equal Opportunity Employer

DPH is an Equal Opportunity Employer

Application Status

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not receive an interview. DPH will contact selected applicants to proceed with the application process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

BENEFITS

Standard Benefits for Full-Time Salaried Employees

In addition to a competitive salary, we offer a generous benefits package that includes

• flexible schedule
• training opportunities
• health insurance
• employee retirement plan (ERS GSEPS)
• deferred compensation
• 13 paid holidays
• vacation and sick leave
• paid parental leave
• dental
• vision
• long-term care
• life insurance

Minimum Qualifications

Associate degree in business or related field from an accredited college or university and one (1) year of experience related to area of assignment.--Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.

Accommodation Request

Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.