Business Project Lead Analyst - Express Scripts - Hybrid

Cigna; St. Louis (MO); On-site; USD 76,000 - 126,000; Full time

Job summary

The Cigna Group is seeking a Project Lead Analyst to join the Sales Enablement technology vertical. You will drive execution and governance of initiatives, partner with business process owners, and align projects with business objectives across technology teams.

The role requires 2+ years of PM experience and strong communication skills. You will manage plans, milestones, and deliverables, coordinate with BPOs and TPOs, track progress, and ensure timely adoption of solutions.

Qualifications

• 2+ years project management experience.
• Experience with Salesforce, Wrike, Confluence and Jira is a plus.
• Knowledge of PBM or Healthcare industries helpful
• Excellent verbal and written communication skills required
• Strong analytical, planning, problem identification and resolution skills required
• High level of organization and interpersonal skills, flexibility to cope with change, and ability to multitask across a variety of assignments preferred
• Demonstrate ability to prioritize and manage workload and meet project deadlines in complex situations required
• Proficient in Microsoft Office Applications (Excel, PowerPoint, Visio, Word, etc.) required

Responsibilities

• Develop and maintain project plans, timelines, milestones, and deliverables.
• Coordinate project activities across BPOs, Technical Product Owners (TPOs), Delivery Managers, and technology teams.
• Track progress against scope, budget, and schedule.
• Manage dependencies and ensure alignment across multiple workstreams.
• Facilitate regular project status meetings and reporting.
• Collaborate with the BPO to translate business needs into executable project plans.
• Ensure business requirements, process flows, and future-state designs are documented and approved.
• Support prioritization of MVPs, enhancements, and backlog items.
• Help drive decision-making by escalating risks, issues, and dependencies appropriately.
• Coordinate communications and alignment between business stakeholders, leadership, product teams, and technology teams.
• Facilitate story mapping, discovery sessions, and design reviews.
• Manage stakeholder expectations and obtain required approvals and sign-offs.
• Communicate project status, risks, milestones, and go-live readiness.
• Partner with the BPO to develop training and communication plans.
• Support creation of training materials and go-live communications.
• Coordinate stakeholder readiness activities.
• Maintain project documentation, status reports, RAID logs, and dashboards.
• Provide leadership visibility into project health, milestones, and outcomes.

Skills

Project management

Communication

Analytical thinking

Multitasking

Education

High School Diploma or GED

Tools

Salesforce

Wrike

Confluence

Jira

Job description

Summary

The Project Lead Analyst will be a member of the technology vertical within the Sales Enablement organization that supports Evernorth and its businesses. This team owns and is responsible for providing the strategic vision for the overall technology stack (tools and applications) utilized by the business, such as Sales and Account Management, to power the client-buying journey. From prospecting, RFP, contracting, closing the deal, to implementation. Working directly with frontline business users (our customers) and leadership to understand their business, processes, and identify needs/requirements. The team is then responsible for partnering with our technology and software engineering partners to develop and implement a solution.

The team represents the "voice of the customer", maintaining, and prioritizing incoming requests and the product backlog. Ensuring the team is working on initiatives that will that maximize business value and deliver necessary fixes and functionality to all customers.

Applicants must have strong project management skills and experience, with either some past experience working with technology teams, or the ability and interest to learn how to work with technology teams. This role will help drive tasks, deliverables, and update teams on projects. Recognized internally as "the go-to person" / subject matter expert for any projects the team is responsible to deliver.

Evernorth seeks an individual who will be part of the team that is responsible for driving execution, governance, communication, and delivery of initiatives. The Project Lead Analyst will partner with the BPO that will own the business vision, requirements, and strategic direction. Together, they ensure projects are aligned to business objectives, delivered on time, and successfully adopted by users.

Responsibilities

• Develop and maintain project plans, timelines, milestones, and deliverables.
• Coordinate project activities across BPOs, Technical Product Owners (TPOs), Delivery Managers, and technology teams.
• Track progress against scope, budget, and schedule.
• Manage dependencies and ensure alignment across multiple workstreams.
• Facilitate regular project status meetings and reporting.
• Collaborate with the BPO to translate business needs into executable project plans.
• Ensure business requirements, process flows, and future-state designs are documented and approved.
• Support prioritization of MVPs, enhancements, and backlog items.
• Help drive decision-making by escalating risks, issues, and dependencies appropriately.
• Coordinate communications and alignment between business stakeholders, leadership, product teams, and technology teams.
• Facilitate story mapping, discovery sessions, and design reviews.
• Manage stakeholder expectations and obtain required approvals and sign-offs.
• Communicate project status, risks, milestones, and go-live readiness.
• Partner with the BPO to develop training and communication plans.
• Support creation of training materials and go-live communications.
• Coordinate stakeholder readiness activities.
• Maintain project documentation, status reports, RAID logs, and dashboards.
• Provide leadership visibility into project health, milestones, and outcomes.

Qualifications

• High School Diploma or GED required
• 2 plus years project management experience
• Experience with Salesforce, Wrike, Confluence and Jira is a plus
• Knowledge of PBM or Healthcare industries helpful
• Self-motivated and self-starter preferred
• Proven ability to operate in a fast-paced environment preferred
• Excellent verbal and written communication skills required
• Strong analytical, planning, problem identification and resolution skills required
• High level of organization and interpersonal skills, flexibility to cope with change, and ability to multitask across a variety of assignments preferred
• Demonstrate ability to prioritize and manage workload and meet project deadlines in complex situations required
• Proficient in Microsoft Office Applications (Excel, PowerPoint, Visio, Word, etc.) required
• Ability to accumulate and transform data into tangible reports and concrete information required

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 75,700 - 126,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of p