BUSINESS PROJECT ANALYST, BANK OPERATIONS

New England AFP; Boston (MA); On-site; USD 80,500 - 132,250; Full time

Job summary

A leading financial institution in Boston is seeking a Business Project Analyst for its Bank Operations. This role involves managing multiple projects, conducting gap analyses, and supporting technology processes. Ideal candidates will possess a Bachelor's degree, strong communication skills, and at least 5 years of operations experience. The anticipated pay range for this role is $80,500 to $132,250 annually, and it offers a hybrid work schedule.

Qualifications

• 5–10+ years of operations experience with project analysis and implementation.
• Strong understanding of financial services operations related to wires.
• Ability to meet time-sensitive deadlines.

Responsibilities

• Represent Bank Operations on technology and business-driven projects.
• Assess and document gap analysis of current processes.
• Conduct UAT testing, identify defects, and propose solutions.

Skills

Excellent communication skills

Experience with Azure / DevOps platform

Ability to manage multiple projects

Emotional intelligence

Creative and analytical thinking

Leadership skills

Operational control experience

Education

Bachelor’s degree or equivalent

5–10+ years’ operations experience

Tools

Azure

DevOps

Job description

BUSINESS PROJECT ANALYST, BANK OPERATIONS

The Federal Home Loan Bank of Boston is a leading provider of wholesale funding for housing and community finance in New England serving more than 420 financial institutions across the region. The Federal Home Loan Bank of Boston is committed to making New England a better place to live and do business, and our employees are integral to our success. As a cooperative, we are owned by more than 420 banks, credit unions, insurance companies, and community development financial institutions that access tens of billions of dollars of our reliable, wholesale funding each year. Our funds are a vital resource that helps our members succeed, provide families with safe, decent affordable housing, and generate economic development that creates jobs in communities throughout our region. Our highly skilled team of 220 is innovative, collaborative, and passionate about the work we do. We seek other professionals excited to share their knowledge, talent, and passion for our mission to join our team.

RESPONSIBILITIES

• Represent Bank Operations on both technology and business-driven projects.
• Drive objectives in collaboration with internal stakeholders to achieve optimal and timely results.
• Assess and document gap analysis of current processes and pain points to ensure these insights are incorporated into system, process or workflow improvements.
• Prepare requirements documentation, conduct all UAT testing, identify defects, propose solutions, and report on findings.
• Lead go‑live readiness and successful execution.
• Support technology and processes for capital market and investment management systems, assisting compliance with policies and procedures.
• Support products such as investments, borrowing, collateral management, Federal Reserve wire payments, corporate actions, securities clearance/settlement, member owned stock management, deposits, lending, and reporting.
• May also manage or play a key role in broader Bank projects.
• Operate under a hybrid work schedule in the Boston office, with increased office presence initially for onboarding.
• Work in a role classified as sensitive, subject to a credit check.

Anticipated Pay Range: The anticipated base pay range for this role is $80,500 – $132,250.

REQUIREMENTS

• Excellent communication skills – written and verbal, demonstrated through clear, concise communication.
• Experience with Azure / DevOps platform.
• Ability to independently manage multiple operational disciplines, priorities, and projects.
• Demonstrates emotional intelligence when working independently or in teams.
• Exhibits an aptitude for learning and development in dynamic operating and technology environments.
• Takes initiative to drive for positive results within and/or outside of immediate responsibilities.
• Ability to think creatively and analytically to solve complex problems and identify opportunities to improve or implement processes and controls.
• Ability to design and translate requirements into tactical, actionable plans.
• Strong leadership skills – excellent management, coaching, and delegation skills.
• Strong operational control experience – specific understanding and application of industry best practices with regard to effective operational control infrastructures.
• Demonstrate ability to work under pressure to meet time-sensitive deadlines.

EDUCATION

• Bachelor’s degree or equivalent.
• 5–10+ years’ operations experience with project analysis and implementation experience in financial services operations related to wires; Treasury or Capital Markets operations experience preferred.