Business Program Manager, Data Center Operations

Google Inc.; West Memphis (AR); On-site; USD 111,000 - 160,000; Full time

Job summary

Google West Memphis, AR, is seeking a Mid-level Business Program Manager for Data Center Operations. The role focuses on leading complex, multi-disciplinary projects, coordinating requirements, schedules, risks, and cross-functional communication across sites and time zones.

You will support GDC facilities operations with robust financial planning, partner negotiations, procurement lifecycles, and regional initiatives.

Qualifications

• 3 years of experience in program/project management or facilities operations
• Experience in data center infrastructure and EHS requirements
• Experience drafting, reviewing, and negotiating Statements of Work (SOWs) and service agreements
• Experience in corporate accounting, managing purchase order lifecycles, and accounts payable/receivable processes

Responsibilities

• Manage an overview of project goals and deliverables presented on a timeline and use the roadmap to manage stakeholder expectations, and to communicate plans and coordinate resources.
• Collaborate with team members or stakeholders to understand or identify work problems and program goals, obtain prioritized deliverables, and discuss program impact.
• Complete risk identification and risk assessment activities and mitigation plans in addition to monitoring foreseeable risk, and recording its evolution and influence on project/program objectives.
• Establish and track processes in collaboration with stakeholders, hold stakeholders/teams accountable for following the established processes, identify sponsors and stakeholders and secure resources, ensure work alignment with compliance/privacy policies, identify opportunities, implement process improvements, and support/promote the adoption of processes.

Skills

Program management

Data center operations

Vendor management

Education

Bachelor's degree in Business/Finance/Supply Chain/Accounting/Engineering or equivalent

Job description

Business Program Manager, Data Center Operations

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Google West Memphis, AR, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

• Bachelor's degree in Business, Finance, Supply Chain, Accounting, Engineering, a similar field, or equivalent practical experience.
• 3 years of experience in program/project management or facilities operations, with experience in data center infrastructure and EHS requirements.
• Experience drafting, reviewing, and negotiating Statements of Work (SOWs) and service agreements.
• Experience in corporate accounting, managing purchase order lifecycles, and accounts payable/accounts receivable processes.

Preferred qualifications:

• Program Management certification or experience in program management with a technology company.
• Experience managing multi-year/multi-million dollar service contracts, strategic vendor relationships, and end-to-end procurement lifecycles (RFP/RFQ, SOWs, and FSAs).
• Experience planning and managing multi-million dollar CapEx and OpEx budgets, including financial forecasting, accrual reporting, and variance analysis.
• Experience with facilities management and data center critical infrastructure, including Environmental Health and Safety (EHS) and legal compliance processes.
• Strong collaboration and executive communication skills with a track record of implementing continuous improvement methodologies (e.g., LEAN, Six Sigma).

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

As a DCOps Business Program Manager (BPM), you are responsible for supporting GDC facilities operations and driving business excellence at a site level. Core responsibilities include robust financial support, strategic negotiations with partners, non-critical infrastructure project management, and co-driving regional strategic initiatives with different stakeholders. Additionally, BPMs oversee data center business operations, including budget planning, Request For Proposals (RFPs), procurement lifecycles, supplier contract lifecycle management, and facilities services. They also manage critical and non-critical building maintenance and repairs and with resolving complex vendor-related matters. By leading with functional excellence, BPMs ensure the best value of services and eliminate inefficiencies to lead Google Data Centers to be an operation.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

As a DCOps Business Program Manager (BPM), you are responsible for supporting GDC facilities operations and driving business excellence at a site level. Core responsibilities include robust financial support, strategic negotiations with partners, non-critical infrastructure project management, and co-driving regional strategic initiatives with different stakeholders. Additionally, BPMs oversee data center business operations, including budget planning, Request For Proposals (RFPs), procurement lifecycles, supplier contract lifecycle management, and facilities services. They also manage critical and non-critical building maintenance and repairs and with resolving complex vendor-related matters. By leading with functional excellence, BPMs ensure the best value of services and eliminate inefficiencies to lead Google Data Centers to be an operation.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $111000 - $160000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google .

• Manage an overview of project goals and deliverables presented on a timeline and use the roadmap to manage stakeholder expectations, and to communicate plans and coordinate resources.
• Collaborate with team members or stakeholders to understand or identify work problems and program goals, obtain prioritized deliverables, and discuss program impact.
• Complete (e.g., budget, schedule, resource, technical) risk identification and risk assessment activities and mitigation plans in addition to monitoring foreseeable risk, and recording its evolution and influence on project/program objectives.
• Establish and track processes in collaboration with stakeholders, hold stakeholders/teams accountable for following the established processes, identify sponsors and stakeholders and secure resources, ensure work alignment with compliance/privacy policies, identify opportunities, implement process improvements, and support/promote the adoption of processes.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.