Business Process - UAT Test Analyst

UnitedHealth Group; Phoenix (AZ); Remote; Confidential; Full time

Job summary

A leading healthcare solutions provider is seeking a User Acceptance Tester to perform UAT and quality assurance for enterprise-level applications. The role is fully remote and requires 2+ years of testing experience, including business analysis and claim processing. Successful candidates will receive competitive pay ranging from $28.27 to $50.48 per hour, along with a comprehensive benefits package.

Benefits

Comprehensive benefits package

Incentive programs

401k contribution

Qualifications

• 2+ years of User Acceptance/QA testing experience for enterprise-level applications.
• 1+ years Claim processing experience using Optum's RxCLAIM on IBM AS400.
• Experience with developing process documentation and process improvement workflow.

Responsibilities

• Perform User Acceptance Testing (UAT) and Quality Assurance.
• Analyze and decompose business requirements to extract test requirements.
• Develop and implement effective test plans and test cases.

Skills

User Acceptance Testing

Quality Assurance

Data Analysis

Communication Skills

Project Management

Education

High School Diploma / GED

Tools

Microsoft Office Suite

IBM AS400

Microsoft Access

Job description

Overview

This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

• Perform User Acceptance Testing (UAT) and Quality Assurance
• Analyze and decompose business requirements to extract test requirements
• Developing / implementing / executing effective test plans and test cases
• Test system requirements and enhancements and/or fixes
• Analyze data, research and troubleshoot issues to define root cause and provide results
• Log and track defects to closure
• Monitor, measure and communicate test results
• Help ensure new system requirements/enhancements/changes are tested thoroughly, accurately and delivered in a timely manner
• Create and prepare UAT documentation, communication, and process workflow
• Provide consistent and repeatable testing process for UAT; may work with business analyst to execute test scenarios
• Work closely with Project Team to identify risks early
• Improve processes and reduce post-implementation issues
• Create and maintain documentation, communication, and process workflow
• Support other project testing as needed, run reports and pull data from the RxCLAIM system for audits on pharmacy claims data, make recommendations to the development team to improve the system and use query language to create reports from various relational databases
• Project management skills – manage multiple priorities

Required Qualifications

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age or older
• 2+ years of User Acceptance/QA testing experience for enterprise-level applications, including writing test cases from business requirements and executing / validating test results
• 2+ years of experience with performing business process and data analysis
• 1+ years Claim processing experience using Optum's RxCLAIM on IBM AS400
• Experience with developing process documentation and process improvement workflow
• Ability to understand and clearly articulate business and system functionality requirements and/or process flows as it relates to test cases and test results
• Experience with handling multiple projects simultaneously and in a fast-paced environment
• Intermediate level proficiency: Microsoft Office Suite (Excel, Word, PowerPoint)
• Ability to work flexible schedule during holidays and peak period (November through January)
• Ability to work our normal business hours of 8:00 am - 5:00 pm CST, Monday - Friday; occasional overtime or weekends may be required

Preferred Qualifications

• Automation experience
• Healthcare insurance or claims experience
• Understanding of Claims Admin workflows and processes
• Intermediate proficiency in Microsoft Access

Telecommuting Requirements

• Ability to keep all company sensitive documents secure (if applicable)
• Dedicated work area established that is separate from living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills

• Excellent interpersonal skills at both individual and team level
• Excellent written and verbal communication skills
• Strong analytical and organizational skills
• Self-driven yet team oriented

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will be from $28.27 - $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location, and income—deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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