Business Process & Systems Compliance Program Manager

LAM RESEARCH Corporation; Tualatin (OR); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Lam Research seeks a Program Manager for Global Workplace Solutions Compliance to lead ISO 9001/14001/27001/45001 programs. You will interpret standards, train teams, and manage audits, ensuring readiness and continuous improvement in GWS processes and risk controls.

Strong communication and Excel skills support cross-functional collaboration. Ideal candidates have 5+ years in facilities or related fields and 7+ years in audit processes, with a Bachelor’s degree or equivalent.

Qualifications

• Bachelor’s degree or equivalent job experience required.
• 5+ years in facilities operations or related field.
• 7+ years in audit processes.
• Experience with ISO standards and regulations.
• Experience with training using adult learning principles.
• Strong written and verbal communication skills.
• Proficient with Excel and MS Office.
• Ability to work in fast-paced environment and independently or in a team.

Responsibilities

• Prepare, submit and present audit reports and performance data to management.
• Manage the resolution process of any non-compliance issues discovered during audits.
• Manage GWS procedures so they are well maintained, up to date and acknowledged by appropriate stakeholders.
• Develop and implement ISO procedures and documentation.
• Manage risk assessments to identify potential areas of non-compliance.
• Complete regular inspections to ensure audit readiness.
• Actively participate in audits and inspections.
• Ensure department-wide understanding and adherence to regulatory, legal and ISO standards.
• Train and support organization on ISO requirements and changes.
• Monitor and report on the performance of proper use of IWMS by GWS, ensuring system is being used and processes are followed.
• Act as subject matter expert for the team for audit related requests and questions.
• Provide options on how best to facilitate improvements and new processes within GWS to ensure audit readiness and compliance.
• Manage and guide audit team.

Skills

Audit management

ISO standards knowledge

Communication skills

Adult learning/training

Excel proficiency

Independent work

Education

Bachelor’s degree or equivalent

Tools

Excel

Microsoft Office

Job description

The group you’ll be a part of

The Global Workplace Solutions (GWS) team brings facilities and lab operations management, space and occupancy planning, real estate, lease and portfolio management, capital projects, business operations, business processes and solutions together to drive the engine of our global operations and R&D activity. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.

The impact you’ll make

The Program Manager at Lam has a pivotal role in driving programs for Global Workforce Solutions Compliance.

This role is responsible for providing interpretation and guidance of ISO 9001, 14001, 27001 and 45001 and regulations, requirements and standards, including training and preparing the organization for audit expectations. The Compliance Program Manager’s role is to manage our audit program to maintain high quality standards and improve audit performance and processes.

What you’ll do

• Prepare, submit and present audit reports and performance data to management
• Manage the resolution process of any non-compliance issues/non-conformities discovered during audits
• Manage GWS procedures so they are well maintained, up to date and acknowledged by appropriate stakeholders
• Develop and implement ISO procedures and documentation
• Manage risk assessments to identify potential areas of non-compliance
• Complete regular inspections to ensure audit readiness
• Actively participate in audits and inspections
• Ensure department-wide understanding and adherence to regulatory, legal and ISO standards
• Train and support organization on ISO requirements and changes
• Monitor and report on the performance of proper use of IWMS by GWS, ensuring system is being used and processes are followed
• Act as subject matter expert for the team for audit related requests and questions
• Provide options on how best to facilitate improvements and new processes within GWS to ensure audit readiness and compliance
• Manage and guide audit team

Who we’re looking for

• 5+ years of experience in Facilities operations or a related field
• 7+ years of experience in audit process
• Bachelor’s degree (or equivalent job experience) required
• Experience with training using adult learning principles, concepts and development
• Comfortable in a fast-paced, constantly changing environment
• Comfortable working independently and as part of a team
• Excellent written and verbal communication skills
• Outstanding customer service skills
• Impeccable attention to detailExtensive knowledge of ISO standards and regulations
• Experience with audits and understanding of the audit process
• Excellent training skills
• Proficient in Excel and other Microsoft Office applications
• Proven experience in operations

Preferred qualifications

• Project management experience a plus
• ISO auditor certification is a plus

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories -. On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Our Perks and Benefits

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.