Business Process Specialist, Surety

Marsh & McLennan Companies; Manchester (NH); On-site; USD 90,000 - 109,000; Full time

Job summary

A leading insurance and consulting firm in Manchester, NH, seeks a professional with 3-5 years in business process improvement. Responsibilities include standardizing workflows, redesigning business processes, and maintaining documentation. The position offers a salary up to $108,500, with performance-based incentives and generous benefits, including time off and tuition reimbursement.

Benefits

Performance-based incentives

Generous time off

Tuition reimbursement

Stock purchase opportunities

Charitable contribution match programs

Qualifications

• 3-5 years of experience in the designated line of business.
• Strong understanding of the insurance brokerage business.
• Proven ability to refine efficiency, quality, and effectiveness of workflows.

Responsibilities

• Collaborate to standardize workflows across the organization.
• Redesign and implement business processes and data standards.
• Document and maintain procedures for training and reference.

Skills

Critical thinking

Analytical skills

Problem-solving skills

Teamwork

Business process improvement

Tools

Agency management system

Job description

Why consider this job opportunity

• Salary up to $108,500
• Performance-based incentives available
• Generous time off, including personal and volunteering days
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

Job Responsibilities

• Collaborate with the Business Process Leader to standardize workflows across the organization
• Redesign and implement best-in-class business processes and data standards
• Document and maintain procedures and other business process artifacts for training and reference
• Create client deliverables and lead training efforts for cross-functional teams
• Support configuration of agency management systems and reporting tools

Qualifications

• Minimum 3-5 years of experience in the designated line of business
• Understanding of the insurance brokerage business
• Proven critical thinking, analytical, and problem-solving skills
• Ability to refine efficiency, quality, and effectiveness of workflows and procedures
• Strong teamwork skills with the ability to engage with cross-functional work teams and leaders

Preferred Qualifications

• Experience working with an agency management system
• Demonstrated commitment to achieving sustainable results
• Ability to challenge the status quo and make business process improvement recommendations

#Insurance #BusinessProcessImprovement #CareerOpportunity #CompetitivePay #ProfessionalDevelopment

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