Business Process Partner - Product Creation & Go-To

J Barbour & Sons Ltd; United States; Hybrid; USD 73,000 - 99,000; Full time

Benefits offered by this job

Discretionary bonus scheme

Staff discount

Staff shop

Healthcare cash plan

25 days holiday

Job summary

J Barbour & Sons Ltd is recruiting a Business Process Partner (Product Creation and GTM) to lead end-to-end process design and governance for product creation and go-to-market activities. The role requires building trusted relationships with departmental heads, framing opportunities, and delivering measurable value through continuous improvement.

The position is based at our Head Office in South Shields with a hybrid pattern (4 days in office, 1 day remote).

Qualifications

• Relevant experience in product development, merchandise planning, sourcing, go-to-market, or business process improvement.
• Experience working across multiple functions in retail, wholesale, apparel, consumer products or a comparable seasonal business is desirable.
• A relevant process-improvement, business-analysis or change-management qualification is desirable.
• Strong end-to-end process analysis, facilitation and future-state design capability.
• Excellent communication and influencing skills across Departmental Heads, operational teams and technology specialists.
• Analytical problem-solving, root-cause analysis and performance-measurement skills.

Responsibilities

• Lead design, governance and continuous improvement of end-to-end Product Creation and GTM processes.
• Frame problems and opportunities with clear ownership, scope, constraints, risks and success measures.
• Bring functions together to resolve cross-functional handover issues and drive decisions.
• Translate improvements into clear scope, milestones, sponsorship, resources and adoption plans.
• Coordinate input to requirements, design, testing, training, communications and post-implementation review.

Skills

Process analysis

Stakeholder management

Change management

Communication

Problem solving

Tools

PLM

PIM

DAM

Job description

We have an exciting opportunity for a Business Process Partner (Product Creation and GTM) to join our Business Process team here at our Head Office in South Shields. This role will be key to leading the design, governance and continuous improvement of the end-to-end Product Creation and go-to-market process. The Business Process Partner will shape the right opportunities, define future ways of working and ensure change is adopted and delivers measurable value.

• The role is based at our Head Office in South Shields with the expectation of working 4 days in the offing and 1 day of home-working., Build trusted relationships with Departmental Heads and functional leaders to understand strategic priorities, key product creation and GTM activities.
• Frame problems and opportunities clearly, including business outcomes, ownership, scope, constraints, dependencies, risks and measures of success.
• Bring functions together to make decisions and resolve cross-functional ownership or handover issues.
• Lead discovery, mapping and analysis across concept creation, range and line planning, design, product development, sourcing, critical path, launch readiness and go-to-market activities.
• Define practical future-state processes, roles, decision rights, controls, handovers and performance measures.
• Maintain an accessible source of truth for process documentation and ensure changes are reflected in operating procedures and role expectations.
• Support named Business and Process Owners to govern performance and maintain continuous improvement roadmaps.
• Develop evidence-based recommendations and support business cases for process, data, people or technology change.
• Work with Project Managers to translate approved improvements into clear scope, milestones, sponsorship, resources, adoption and benefits plans.
• Coordinate business input to requirements, design, testing, training, communications, readiness and post-implementation review.
• Define and monitor meaningful measures for flow, quality, timeliness, adherence, rework, readiness and adoption.
• Use process evidence and stakeholder insight to identify root causes and prioritise improvements.
• Embed a practical continuous-improvement rhythm with accountable actions and benefits tracking.
  Relevant experience in product development, merchandise planning, sourcing, go-to-market, or business process improvement.
• Experience working across multiple functions in retail, wholesale, apparel, consumer products or a comparable seasonal business is desirable.
• Experience of PLM, PIM, DAM or related product-data platforms is desirable.
• A relevant process-improvement, business-analysis or change-management qualification is desirable.
• Strong end-to-end process analysis, facilitation and future-state design capability.
• Excellent communication and influencing skills across Departmental Heads, operational teams and technology specialists.
• Ability to understand commercial, product and seasonal priorities and translate them into practical process improvements.
• Analytical problem-solving, root-cause analysis and performance-measurement skills.
• Ability to lead through influence, manage ambiguity and create clarity without direct authority.
• Working knowledge of requirements, testing, adoption, benefits realisation and continuous improvement.
  Discretionary Company bonus scheme
• Staff Discount
• Staff Shop
• Healthcare Cash Plan
• 25 days holiday as standard increasing with length of service plus bank holidays
• Access to training and development activities to support your career development
• Free onsite parking
• Subsidised canteen
• Operate hybrid & flexible working
• 4pm finish on a Friday
• Wellbeing support