Business Process Manager O2I (Order to Invoice) - 3 year fixed term

6019 Roche Diagnostics Operations, Inc.; Indianapolis (IN); On-site; USD 82,000 - 153,000; Full time

Job summary

Roche is seeking a Business Process Manager O2I to harmonize and automate End-to-End Order-to-Invoice processes across Diagnostics. You will bridge operations and IT, guiding global best practices and coordinating cross-functional teams.

Responsibilities include leading change management, coordinating with Global Supply Chain and IT, and developing training materials for new functionality. Strong English skills and multicultural collaboration are essential.

Qualifications

• Bachelor's degree or higher in a relevant field.
• 5+ years of professional experience in a related area.
• Strong leadership and project management skills.
• Experience with SAP supply chain modules and ERP systems.
• Proven analytical and problem-solving abilities.
• Excellent written and verbal English communication.
• Able to work effectively in multicultural teams.

Responsibilities

• Lead harmonization and automation of End-to-End Order-to-Invoice processes.
• Provide global consultancy and guidance for best practice processes.
• Coordinate change management with Global Supply Chain and IT.

Skills

Leadership

Project management

SAP modules

SAP BW Reporting

Analytical thinking

English communication

Multicultural teamwork

Education

Bachelor's degree in Finance, Business Administration, Informatics, Engineering or a comparable education

5 years professional experience in a related field

Tools

SAP Warehouse Management

SAP Extended Warehouse Management

SAP Transportation Management

SAP BW Reporting

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

We advance science so that we all have more time with the people we love. As a Business Process Manager O2I (Order to Invoice), you play a central role in the continuous global harmonization, standardization, improvement, and automation of End-to-End (E2E) Order-to-Invoice processes across the Diagnostics division. In this role, you serve as the vital link between local and global business and act as a 'translator' between Operations and IT. You provide global consultancy and guidance for the implementation, management, and further development of divisional best practice processes. You review local change requests to identify potential enhancements for global solutions, while contributing to and coordinating the harmonization of supply chain processes alongside local, regional, and IT teams.

Opportunity

You will participate in the local or global change management process with Global Supply Chain and IT professionals. Act as counterpart to IT professionals for project implementation, solution development and issue resolution. Evaluate the business requirements for local, regional or global relevance, conduct fit-gap-analysis of business requirements to global best practices and write, refine and define the requirement paper. Partner with, advises and supports the BPOs, CMT and IT in priority setting and resource allocation. Provide guidance on technical and cross-functional implications. Organize and leads international and multi-cultural workshops using and building upon the Roche Global Supply Chain network. In conjunction with the GCR or the IT professionals, plans, prepares, coordinates and executes integration testing and user acceptance testing with the necessary documentation for local and global requirements and business release updates supporting easy roll-out and local implementation. Develops training materials for new functionality and assists with training when needed. Maintains Quick Reference Guides. Active member or leader of Change Management Team representing local business needs for requirements/initiatives or roll-out projects to drive and promote best practice solutions across Roche Diagnostics affiliates and Distribution Centers.

Who You Are

• Bachelor's degree in Finance, Business Administration, Informatics, Engineering or a comparable education
• 5 years professional experience in a related; OR 3 years with a Master’s degree
• Preferred Leadership and project management skills
• Understanding of the SAP modules and solutions Warehouse Management, Extended Warehouse Management, Transportation Management, ERP or APO Material Requirements Planning
• Know-How and SAP BW Reporting
• Strong analytical and problem-solving skills
• Demonstrable ability to proactively plan and lead project activities and committing to deliverables and deadlines
• Excellent written and verbal communication in English; additional language skills in Spanish considered to be an advantage
• Awareness and ability to lead and work in multi-cultural teams
• Relocation benefits are not available for this posting

Salary and Benefits

The expected salary range for this position based on the primary location of Indianapolis, IN is $82,300 - $152,800. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.