Business Process Manager - Commercial Digital Transformation

ABB Inc.; Cary (NC); Hybride; USD 140 000 - 190 000; Plein temps

Résumé du poste

ABB is seeking a seasoned Business Process Manager to lead enterprise-wide process initiatives within the ELDS US Business Line. You will guide the Business Process Owner and IS teams, shaping end-to-end solutions and ensuring alignment with business objectives in a hybrid work environment.

You will collaborate across commercial and engineering domains, standardize processes, drive system solutions in SAP ECC/S4, Salesforce, and Windchill, and serve as escalation point for cross-functional

Qualifications

• Bachelor's degree in Engineering, Information Systems, or a related field.
• 10+ years in commercial operations, business process management, operational excellence and digital transformation.
• 6+ years of leadership experience with managers, project teams, or cross-functional organizations.
• Demonstrated track record leading multi-site transformation, process standardization, change management, and portfolio execution.
• Working knowledge of SAP ECC and S4 ERP environments.
• Candidates already have work authorization to work in the US.

Responsabilités

• Lead, coach, and develop the commercial and engineering business process management organization across ELDS North American sites.
• Define vision and strategies for end-to-end process and applications within SAP and related domains.
• Facilitate integration of business process requirements with the technical IS view.
• Serve as the senior escalation point for cross-functional process and systems issues.
• Collaborate with upstream/downstream owners and other processes using the same application.
• Define, document, implement and communicate actions; supervise progress and drive continuous improvement.

Connaissances

Business process management

Leadership

Change management

Cross-functional collaboration

Process improvement

Project management

Formation

Bachelor's degree in Engineering, Information Systems, or a related field

Outils

SAP ECC

SAP S/4HANA

Salesforce

Windchill PTC

Rulestream

SD/MM modules

Description du poste

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Business Process Manager

Your role and responsibilities

In this role, you will have the opportunity to be responsible for analyzing, managing, and improving global and integrated end-to-end business processes. Each day, you will guide the Business Process Owner and IS team for the implementation of the business process application solution. You will also showcase your knowledge by working closely with all process stakeholders.

The work model for the role is: #LI-hybrid

This role is contributing to the ELDS US Business Line in North America

You will be mainly accountable for:

• Lead, coach, and develop the commercial and engineering business process management organization across the ELDS North American sites, and related operations.
• Defining vision and strategies for business-related end-to-end process and applications solutions mainly within the Commercial and Engineering system domains, in collaboration with the business owners.
• Facilitating the integration of business process requirements with the technical Information Systems view
• Serve as the senior escalation point for cross-functional commercial process and systems issues, ensuring rapid resolution and clear decision paths.
• Working closely with upstream and downstream process owners and other processes utilizing the same application, supporting effective collaboration.
• Supporting in defining and documenting plans, implementing and communicating actions, supervising and controlling progress, and coordinating continuous process improvement.

Our team dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role

• Bachelor's degree in Engineering, Information Systems, or a related field.
• 10+ years of progressive experience in commercial operations, business process management, operational excellence and digital transformation.
• 6+ years of leadership experience with managers, project teams, or cross-functional organizations.
• *Demonstrated track record leading multi-site transformation, process standardization, change management, and portfolio execution
• Working knowledge of SAP ECC and S4 ERP environments
• Candidates already have work authorization that would permit them to work for ABB in the US.

Preferred Qualifications

• Working knowledge of SAP ECC, S/4HANA, specifically in SD and MM Modules
• 5 years of experience in ecommerce or digitalization tool activities.
• Working knowledge of ecommerce and product configurator systems, preferably Rulestream platforms
• Experience with Salesforce CRM systems.
• Experience with PLM (Product Lifecycle Management) software, specifically Windchill PTC.
• Experience with discrete manufacturing environments, specifically preferred NEMA low and medium switchgear and motor control centers
• Practical experience operationalizing and implementing AI solutions in a commercial applications

What's in it for you

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's