Business Process Improvement Consultant

Logan Health; Kalispell (MT); On-site; USD 70,000 - 90,000; Full time

Job summary

Logan Health in Kalispell is seeking a Business Process Improvement Consultant to enhance operational excellence and achieve performance goals. This role requires effective data analysis, experience in leading projects, and proficiency in Microsoft Office.

The ideal candidate will possess a Bachelor’s degree in a relevant field and leadership experience, ensuring effective communication and collaboration within the operational teams.

Join us to improve healthcare processes and ensure high-quality outcomes in a dynamic environment. The position offers a full-time schedule with day shifts.

Qualifications

• Possess one of the following: RN License or Bachelor’s degree.
• Experience interpreting and analyzing data.
• Demonstrated skill in analyzing large amounts of data.

Responsibilities

• Owns aspects of performance improvement work streams.
• Reports status of performance improvement efforts.
• Collaborates with team members on training materials.

Skills

Leadership experience

Project Management skills

Data analysis

Microsoft Office proficiency

Lean methodology

Education

Bachelor’s degree in Nursing, healthcare, or industrial engineering

RN License in Montana

Tools

Microstrategy

Excel

PowerPoint

Outlook

Word

Job description

## Business Process Improvement ConsultantApplyremote type: On-Sitelocations: Kalispell, Montanatime type: Full timeposted on: Posted Todayjob requisition id: Req17960This position provides key oversight and plays a pivotal role within the day-to-day activities of the Logan Health (LH) system. Provides support and works with the key operations stakeholders to ensure the LH performance goals, projections and data reporting needs are continually improving and/or met. This position is vital to the operational excellence team and objectives that entail quality, financial, operational and other business goals that drive the system key strategic initiatives.**Our Mission**: Quality, compassionate care for all.**Our Vision**: Reimagine health care through connection, service and innovation.**Our Core Values**: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.**Qualifications:*** Possess one (1) of the following requirements as defined for Clinical or Non-Clinical area: + Clinical: - Current Montana RN License **or** a multi state compact license with authorization to practice nursing within the state of Montana; **or** - Bachelor’s degree in Nursing or healthcare related field + Non-Clinical: - Bachelor’s degree in industrial engineering or related field; **or** - Minimum of five (5) years’ relevant experience* Project Management certification or Lean Six Sigma Black Belt preferred.* Minimum of one (1) year leadership experience preferred.* Must possess mastery in Microsoft Office applications (i.e. Excel, Outlook, Word, and PowerPoint) required. Possess ability to learn other software as needed.* Previous experience interpreting and analyzing data to design and build meaningful analytical tools to meet the customers’ needs, required. Experience with Microstrategy preferred.* Demonstrated skill in analyzing large amounts of data and quickly adapting to a fast-paced, continually changing environment required.* Previous experience guiding individuals and groups toward desired outcomes, setting high performance standards, and delivering leading quality services required.* Experience applying methodology and leading large-scale projects working across multiple function groups required.* Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.* Commitment to working in a team environment and maintaining confidentiality as needed.* Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.* Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.**Job Specific Duties:*** Proactively prioritizes organizational needs and effectively manages resources. + Owns all aspects of assigned performance improvement work stream key initiatives that require execution with a focus on delivering high quality outcomes on time. + Regularly reports the status of performance improvement efforts and its organizational impacts.* Effectively utilizes Lean process improvement methodology and tools throughout the system to assist with continuous improvement of key performance measures.* Acts as an advisor to the Executive Leadership Team while operating in an autonomous manner.* Advises leadership on progress, problem-solving, and solution development. Accurately performs identification and measurement of business goals and projections.* Guides individuals and groups toward desired outcomes, sets high performance standards and delivers leading quality services.* Communicates clearly and concisely, exhibits knowledge regarding operational processes and leadership skills.* Collaborates with team members to develop and deliver quality and process improvement courses and training materials.* Maintains strong relationships with other system leaders.* Collects, measures, and analyzes operational performance and initiates, develops and recommends improvements of relevant key performance indicators. Produces reports based on system operations.* Ensures stakeholders receive accurate performance data through various reporting mediums in a timely manner.* Designs and builds reports and dashboards by understanding and interpreting the data needs of the customer while maintaining an exceptional level of customer service.* Collaborates with developers to build backend data sets for analysis and contributes in validating the accuracy of the data.* Adheres to the highest standards of ethical and moral conduct, acts in the best interest of LH and fully supports the LH Mission Philosophy and core values.The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.Maintains regular and consistent attendance as scheduled by department leadership.**Shift:**Day Shift - 8 Hours (United States of America)**Schedule:**Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.**Notice of Pre-Employment Screening Requirements**If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:* Criminal background check* Reference checks* Drug Screening* Health and Immunizations Screening* Physical Demand Review/Screening**Equal Opportunity Employer**Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.