Business Process Consultant Sr

Michigan Medicine; Ann Arbor (MI); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Excellent medical, dental, and vision"

2:1 retirement match

Job summary

Michigan Medicine seeks a Nursing Professional Governance Consultant to provide strategic and operational leadership for the health system's Nursing Governance model, coordinating councils and initiatives across the organization.

You will partner with executive nursing leadership, develop governance infrastructure, dashboards, and education for council members, while driving continuous improvement in governance processes and practice standards.

Qualifications

• BSN required and RN licensed or eligible.
• Minimum 5 years of healthcare leadership, governance, or consulting.
• Experience leading complex projects with multiple stakeholders.
• Strong facilitation, organizational consulting, and presentation skills.
• Ability to translate data into actionable executive insights.
• Experience in academic healthcare environments is preferred.
• Lean/change management experience is a plus.

Responsibilities

• Lead the Nursing Governance program across the health system.
• Coordinate governance activities with priorities and standards.
• Partner with executive nursing leadership and councils.
• Develop governance policies, workflows, bylaws and SOPs.
• Manage governance calendars, work plans and timelines.
• Oversee onboarding and education for governance members.
• Develop dashboards and reporting to measure performance.
• Identify barriers and propose operational solutions.
• Support enterprise change management related to governance.
• Coordinate governance events and executive meetings.

Skills

Executive communication

Strategic planning

Organizational consulting

Governance management

Healthcare operations

Change management

Project leadership

Process improvement

Data analytics

Stakeholder engagement

Relationship management

Nursing practice leadership

Education

Bachelor of Science in Nursing (BSN)

Registered Nurse license (RN) or eligibility

Master's degree in Nursing or related field (preferred)

Tools

Power BI

Power Apps

SharePoint

Microsoft 365 automation tools

Job description

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

The Nursing Professional Governance Consultant provides strategic, operational, and consultative leadership for the health system's Nursing Professional Governance model. Serving as the operational lead for Nursing Governance, this role is responsible for the planning, coordination, implementation, and continuous improvement of governance structures, councils, and initiatives across the organization.

Nursing Professional Governance Leadership

• Serve as the operational leader for the Nursing Professional Governance Program across the health system.
• Provide end-to-end coordination and oversight of governance activities, ensuring alignment with strategic priorities and professional practice standards.
• Partner with executive nursing leadership, Gateway, Nursing Professional Practice Councils, and the Nursing Professional Practice Steering Committee to operationalize governance priorities.
• Serve as the primary operational point of contact for Nursing Governance across the organization.
• Develop, maintain, and continuously improve governance infrastructure, policies, workflows, bylaws, and standard operating procedures.
• Coordinate governance calendars, annual work plans, committee structures, deliverables, and implementation timelines.
• Lead governance onboarding, education, and resource development for council members and nursing leaders.

Governance Operations & Project Leadership

• Lead multiple complex governance initiatives from proposal through implementation and evaluation.
• Coordinate governance recommendations through all phases of review, approval, implementation, communication, and outcome measurement.
• Facilitate collaboration between frontline nurses, nursing leadership, operational departments, and interdisciplinary partners.
• Identify operational barriers, recommend solutions, and elevate issues as appropriate.
• Support enterprise change management efforts related to governance-driven practice and operational improvements.
• Coordinate Nursing Governance events, including Poster Day, recognition activities, annual planning sessions, and executive governance meetings.

Executive Coordination & Stakeholder Engagement

• Serve as the liaison between Gateway, governance councils, executive leadership, and operational stakeholders.
• Coordinate preparation of governance meeting materials, executive presentations, agendas, reports, and supporting documentation.
• Ensure effective communication between unit-based councils, system councils, executive committees, and organizational leadership.
• Represent Nursing Governance in interdisciplinary workgroups and organizational committees as assigned.

Data Analytics & Performance Improvement

• Develop and maintain governance dashboards and reporting using Power BI and other reporting platforms.
• Analyze governance metrics, council performance, participation, implementation outcomes, and organizational impact.
• Translate complex data into actionable insights for executive leadership and governance councils.
• Establish performance measures to evaluate governance effectiveness and continuous improvement.
• Align governance metrics with organizational quality, workforce, safety, experience, and strategic goals.

Digital Solutions & Process Improvement

• Design and maintain governance workflows utilizing Microsoft Power Apps, Power BI, SharePoint, Microsoft Forms, and related technologies.
• Identify opportunities to automate governance processes and improve operational efficiency.
• Partner with Nursing Informatics and Information Technology teams to optimize digital governance solutions.
• Lead continuous process improvement initiatives that enhance governance effectiveness and user experience.

Professional Nursing Practice

• Integrate evidence-based practice, nursing standards, and professional practice principles into governance initiatives.
• Support implementation of practice changes approved through Nursing Governance.
• Collaborate with nursing leaders to evaluate the effectiveness and sustainability of governance-driven initiatives.
• Support organizational readiness for Magnet Recognition Program requirements related to professional governance.

Required Qualifications

• Bachelor of Science in Nursing (BSN).
• Minimum of five years of progressively responsible healthcare leadership, project management, or operational consulting experience.
• Demonstrated experience leading complex projects involving multiple stakeholders.
• Strong organizational consulting, facilitation, and relationship management skills.
• Experience developing executive-level presentations, reports, and communications.
• Strong analytical and problem-solving abilities.
• Experience utilizing data to drive operational and strategic decision-making.
• Ability to manage multiple complex priorities in a fast-paced academic healthcare environment.

Skills You Have

Core Competencies

• Executive communication and presentation
• Strategic planning and execution
• Organizational consulting
• Governance and committee management
• Healthcare operations
• Change management
• Project and program leadership
• Process improvement
• Data analytics and visualization
• Stakeholder engagement
• Relationship management
• Professional nursing practice leadership

Desired Qualifications

• Master's degree in Nursing, Healthcare Administration, Business Administration, Informatics, Public Health, or related field.
• Current Registered Nurse license or eligibility in accordance with organizational requirements.
• Experience supporting shared governance or professional nursing governance programs.
• Experience within an academic medical center.
• Experience with ANCC Magnet Recognition Program standards and professional practice models.
• Proficiency with Microsoft Power BI, Power Apps, SharePoint, and Microsoft 365 automation tools.
• Experience with Lean process improvement, change management, or operational excellence methodologies.
• Project Management Professional (PMP) certification or equivalent project management experience preferred.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This position will be Hybrid.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.