Business Process Consultant, Epic HIM

Chartis; United States; Remote; USD 118,000 - 172,000; Full time

Job summary

A healthcare consulting firm is seeking a Business Process Consultant with over 5 years of experience in Epic Health Information Management (HIM) to enhance HIM workflows and system configurations. The role involves optimizing health information processes, ensuring compliance, and collaborating with diverse teams. Experience in HIM leadership and strong communication skills required. Competitive salary and benefits offered, including remote work options.

Benefits

Comprehensive medical insurance

401(k) match

Paid time off

Wellness stipend

Qualifications

• 5+ years in a Health Information Management (HIM) leadership or consulting role.
• Strong understanding of medical records management and regulatory compliance.
• Experience leading HIM projects across hospital or health system environments.

Responsibilities

• Evaluate and improve HIM processes across departments.
• Optimize system design for HIM modules.
• Support timely record completion and accurate coding practices.
• Serve as a liaison between HIM, compliance, and IT teams.
• Utilize Epic’s reporting tools for monitoring HIM KPIs.
• Support testing for new or updated HIM functionality.
• Drive project timelines and manage deliverables.
• Deliver client-ready communication and documentation.

Skills

Epic HIM modules experience

Project management skills

Communication skills

Data analysis

Education

Certified in Epic’s suite of HIM applications

Job description

Business Process Consultant, Epic HIM

About Chartis

Chartis comprises 1,000 professionals who value working for a purpose-driven organization, people who have committed their careers to helping providers, payers, technology innovators, retail companies, and investors create and embrace solutions that reshape healthcare for the better. We work with over 900 clients annually to help make US healthcare more affordable, accessible, safe, and human.

Through our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—we have created a culture that prioritizes respect for our clients, commitment to each other, and unwavering integrity.From physicians, nurses, healthcare executives, and community health leaders to strategists, digital advisors, transactions experts, and healthcare futurists, we bring a diverse set of perspectives to assess healthcare challenges from every angle.

Believing in what we do helps us attract and retain the best and brightest because the work we do every day makes a meaningful impact. This theme of believing in a better way forward is woven into our brand, Believe in better.

Chartis has offices in Boston, Chicago, New York, Washington D.C., and Nashville.

Remote work is allowed for this position. Some travel might be required.#LI-Remote

Role Overview

Chartis is seeking a Business Process Consultant with 5+ years of Epic Health Information Management (HIM) experience to join our Revenue Cycle Transformation Practice. In this role, you will support healthcare organizations in optimizing Epic’s HIM modules, including Release of Information, Deficiency Tracking, and Inpatient Coding workflows. You will guide clients through the design, implementation, and optimization of HIM processes to promote compliance, operational efficiency, and seamless integration between clinical documentation and health record management.

You will collaborate with operational leadership, IT, coding teams, compliance stakeholders, and Epic analysts to align HIM strategy with organizational goals and industry best practices.

Responsibilities

• HIM Workflow Optimization: Evaluate and improve HIM processes across departments, including record completion, deficiency management, and physician documentation. Ensure alignment with regulatory compliance and internal standards.
• Epic System Configuration Alignment: Partner with Epic analysts and IT teams to optimize system design for HIM modules such as Release of Information, Chart Tracking, and Coding workflows. Ensure efficient use of workqueues, SmartTools, routing logic, and HIM reporting.
• Compliance and Documentation Integrity: Support efforts to ensure timely record completion, accurate coding practices, and secure release of patient information. Analyze audit results and support corrective actions.
• Cross-Functional Collaboration: Serve as a liaison between HIM, compliance, clinical operations, and IT teams. Translate HIM requirements into system build specifications. Support training and adoption efforts across user groups.
• Data Analysis and Reporting: Utilize Epic’s reporting tools to monitor HIM KPIs, including delinquent charts, coding turnaround time, ROI processing, and audit outcomes. Develop and maintain dashboards to support operational oversight.
• Testing and Validation: Support testing for new or updated HIM functionality, including integrated testing and user acceptance testing.
• Project Management: Drive project timelines, manage deliverables, and support change management. Communicate project status and risks to stakeholders and leadership.
• Client Communication: Deliver concise, client-ready communication and documentation that clearly outlines strategies, workflows, and outcomes.

Qualifications and Desired Skills

l5+ years in a Health Information Management (HIM) leadership or consulting role, with deep experience in Epic HIM modules.

lMust be certified in Epic’s suite of HIM applications (Release of Information, Deficiency Tracking, and Coding).

lStrong understanding of medical records management, clinical documentation requirements, and regulatory compliance.

lExperience leading HIM projects across hospital or health system environments.

lExceptional communication and project management skills.

lAbility to translate HIM needs into Epic configuration and workflow design.

Salary range: $118,000-$172,000, plus may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.

At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.

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