Business Process Consultant, Advanced at Advanced Systems Design Tallahassee, FL

Comunidade Metodista; Tallahassee (FL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan with Employer Match

PTO and Holidays

Tuition Assistance

Professional Certification Incentive 

Employee Referral Plan

Technology Exposure

Job summary

Advanced Systems Design, Tallahassee, FL, seeks a Business Process Consultant, Advanced to serve as IT demand manager and liaison between IT and business units. You will lead collection and analysis of business needs, guide solution design, and ensure alignment with organizational objectives.

The role requires 7+ years IT/business experience, strong communication, and ability to manage multiple projects. This onsite position offers opportunities to influence strategic initiatives and drive

Qualifications

• Bachelor’s degree in Computer Science or another related field.
• Professional certifications in project management (PMP), business analysis (CBAP), or IT service management (ITIL) are preferred.

Responsibilities

• Serve as IT demand manager and liaison between IT and business units to facilitate collaboration and alignment.
• Lead collection, analysis, review, documentation, and communication of business needs and requirements to IT.
• Guide solution design processes and identify optimal business solutions that meet organizational objectives.
• Negotiate deliverables and requirements across multiple business customers to ensure successful project outcomes.
• Maintain the demand pipeline and prioritize requests; categorize by type, urgency, and impact.
• Create user guides, process documentation, and self-service resources; implement feedback collection.
• Complete daily reporting activities and support continuous improvement initiatives.

Skills

ITIL knowledge

COBIT knowledge

Business analysis

Requirements gathering

Stakeholder management

Cross-functional collaboration

Analytical thinking

Communication skills

Negotiation

Project coordination

Problem solving

Documentation

Strategic thinking

Education

Bachelor’s degree in CS or related field

PMP certification

CBAP certification

ITIL certification

Job description

Business Process Consultant, Advanced job at Advanced Systems Design. Tallahassee, FL.

Advanced Systems Design is seeking a Business Process Consultant, Advanced for our client located in Tallahassee, FL.

This position is onsite in Tallahassee, FL, and requires in-person availability starting day 1.

Job Overview:

• The candidate selected for this position must be a highly motivated, self-starter, independent worker with high initiative.
• The candidate must possess excellent communication, organizational, and critical thinking skills, with keen attention to detail.
• The scope of work the candidate will perform is broad.
• The candidate will serve as the IT demand manager and primary liaison between IT and business units to facilitate effective collaboration and alignment.
• The candidate will lead the collection, analysis, review, documentation, and communication of business needs and requirements to the IT organization.
• The candidate will conduct comprehensive business needs assessments and guide solution design processes.
• The candidate will identify, propose, and influence optimal business solutions that meet organizational objectives.
• The candidate will negotiate deliverables and requirements across multiple business customers to ensure successful project outcomes.
• Collect and document business requirements from stakeholders across all organizational units through interviews, workshops, and analysis sessions
• Assess and analyze demand patterns to identify trends, recurring requests, and evaluate feasibility against technical capabilities and constraints
• Categorize and prioritize demands by type, urgency, complexity, business impact, and strategic alignment using established scoring criteria
• Maintain the demand pipeline with all incoming IT requests and initiatives, managing competing priorities and resource conflicts
• Create user guides, process documentation, and self-service resources
• Implement automated feedback collection and analysis procedures
• Develop continuous improvement workflows and enhancement tracking systems
• Must complete daily reporting activities
• Other duties as assigned

Required Qualifications:

• 7+ years of combined IT and business experience
• 3+ years in business analysis, project management, or IT planning roles
• Experience working with senior leadership and cross-functional teams
• Background in both technical and business environments
• Knowledge of IT service management frameworks (ITIL, COBIT) and governance processes
• Knowledge of business analysis methodologies and requirements gathering techniques
• Knowledge of project management principles and lifecycle methodologies
• Knowledge of IT infrastructure, systems architecture, and emerging technologies
• Knowledge of financial management principles including budgeting, cost analysis, and ROI calculations
• Knowledge of organizational change management and stakeholder engagement strategies
• Knowledge of data analysis and reporting tools and techniques
• Knowledge of vendor management and procurement processes
• Skill in facilitating meetings, workshops, and stakeholder engagement sessions
• Skill in written and verbal communication with technical and non-technical audiences
• Skill in developing business cases and supporting documentation
• Skill in process development, documentation, and improvement
• Skill in data analysis, trend identification, and performance metrics reporting
• Skill in negotiation and conflict resolution across multiple business units
• Skill in translating business requirements into technical specifications
• Skill in using project management and demand management software tools
• Ability to prioritize competing demands and manage multiple projects simultaneously
• Ability to analyze complex business problems and recommend appropriate solutions
• Ability to work independently with minimal supervision and high initiative
• Ability to build and maintain effective relationships with diverse stakeholders
• Ability to adapt to changing business priorities and technology environments
• Ability to think strategically while managing operational details
• Ability to influence decision-making without direct authority
• Ability to maintain confidentiality and handle sensitive business information
• Ability to Coordinate Cross-Functional Teams - Team leadership, resource allocation, and performance management
• Ability to Drive Continuous Improvement - Innovation promotion, best practice implementation, and optimization culture
• Ability to plan, organize, coordinate, prioritize, and manage complex work assignments and project schedules.
• Ability to follow established processes and practices.
• Ability to adhere to compliance standards.
• Ability to ensure thorough and complete communication with all stakeholders and the chain of command, including immediate and appropriate follow-through.

Education Required:

• Bachelor’s Degree in Computer Science or another related field.
• Professional certifications in project management (PMP), business analysis (CBAP), or IT service management (ITIL) are preferred.

Advanced Systems Design, Inc. is:

• A leading Information Technology provider for Federal, State & Local government agencies.
• A certified minority-owned small business government contractor with capabilities related to Public Health IT, Criminal Justice, Transportation, and Defense.
• A certified service-disabled veteran-owned company with a proud 42-year track record of providing successful, innovative solutions for our government customers.
• A drug-free workplace in accordance with the Drug-Free Workplace Act of 1988.
• Applicants who have a signed offer of employment or contractor agreement are subject to:
  • The pre-employment testing protocol:
    • background investigation
    • drug screening

Our Employees:

• Are actively working on next-generation technology projects with the U.S. Department of Veterans Affairs, CDC,and a wide array of Federal, State, and Local agencies throughout the United States
• Are eligible for wide-ranging benefits and perks, including but not limited to:
  • Comprehensive Health Insurance with PPO and HDHP/HSA options
  • Dental Insurance
  • Vision Insurance
  • Short/Long-Term Disability
  • Group Life Insurance - Company Paid
  • Voluntary Life Insurance
  • 401(k) Plan with Employer Match
  • Paid Time Off (Vacation/Sick)
  • Holiday Pay - Company Paid Federal Holidays
  • Tuition Assistance
  • Professional Certification Incentive Plan
  • Employee Referral Plan
  • Technology Exposure

Advanced Systems Design is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.