Business Process Consultant

Capital Technology Alliance; Tallahassee (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Capital Technology Alliance is seeking a senior IT/Business Analyst to lead enterprise-wide process improvements and coordinate cross-functional initiatives in Tallahassee. The role emphasizes collaboration with multiple departments and stakeholders to drive organizational change and efficiency.

The ideal candidate will bring seven-plus years of IT experience, a relevant bachelor’s degree or equivalent, and strong skills in analysis, project management, and communication.

Qualifications

• 7+ years of IT experience required.
• Bachelor’s degree in CS/IS/Business Admin or related field, or equivalent experience.
• 4+ years of business process analysis, process improvement, or organizational change initiatives.
• 2+ years of project management experience.
• Experience on large, enterprise-wide projects requiring coordination across multiple units.
• Experience documenting current-state and future-state processes and SOPs.

Skills

Business process analysis

Project management

Stakeholder management

Cross-functional collaboration

Communication skills

Facilitation

Leadership

Education

Bachelor’s degree in Computer Science/Information Systems/Business Administration

Tools

Microsoft Office Suite

SharePoint

Microsoft Visio

Job description

At Capital Technology Alliance, we believe changing the future of technology means valuing people. We are committed to building a collaborative, high-performing environment where professionals are empowered to deliver meaningful impact. Our teams work on challenging, often high-visibility initiatives that support mission-critical systems, enterprise modernization efforts, and data-driven decision-making.

CTA is proud to demonstrate a high renewal rate with our employees and contractors. We place a high value on expertise. That's why CTA is committed to paying top industry rates and connecting you with positions and flexible engagement options that match your skills and professional goals.

Mandatory Qualifications

• Minimum of seven (7) years of IT experience.
• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field. Equivalent professional experience may substitute for the degree requirement.
• Minimum of four (4) years of experience performing business process analysis, business process reengineering, process improvement, or organizational change initiatives.
• Minimum of two (2) years of project management experience.
• Experience working on large, complex, enterprise-wide projects requiring coordination across multiple business units and stakeholders.
• Experience facilitating process improvement efforts involving multiple departments, agencies, or organizational units.
• Experience documenting current-state and future-state business processes, workflows, and operational procedures.

Preferred Qualifications

• Ability to create and maintain effective collaboration among team members.
• Ability to keep stakeholders appropriately informed.
• Ability to work with minimal supervision.
• Ability to work onsite in Tallahassee, Florida.
• Excellent interpersonal skills.
• Experience interacting with functional groups within accounting organizations to communicate and clarify customer requirements.
• Experience using Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Experience using SharePoint for collaboration and document management.
• Experience working under the general direction of senior-level management.
• Experience documenting business processes and Standard Operating Procedures (SOPs).
• Experience working with the State or other government organizations of similar size in terms of annual budget and full-time equivalent (FTE) employee count.
• Knowledge and/or experience with the Florida Accounting Information Resource (FLAIR) subsystem.
• Knowledge and application of finance and accounting practices.
• Knowledge of the Florida PALM project.
• Knowledge and application of State of Florida financial, accounting, budgeting, procurement, or grants management processes.
• Strong facilitation and interpersonal skills.
• Strong verbal and written communication skills.
• Demonstrated ability to take responsibility for end-to-end execution of tasks and assignments.
• Demonstrated experience leading business process improvement initiatives.
• Experience supporting fiscal year-end activities, financial reporting, budgeting, procurement, or grants management processes.
• Strong organizational skills.
• Knowledge and experience preparing policy and position description documents.
• Knowledge and experience developing functional flowcharts using Microsoft Visio or comparable software.