Business Process Analyst (State of Louisiana)

General Dynamics Information Technology, Inc.; Louisiana; Híbrido; USD 60 000 - 90 000; Tempo integral

Resumo da oferta

General Dynamics Information Technology, Inc. (GDIT) seeks a Business Process Analyst in Louisiana to support mission-critical programs.

You’ll translate business needs into system requirements, develop and report on KPIs, and collaborate with developers to design automated workflows using Power Platform, Tableau, Power BI, and Jira. You’ll own backlog items, write user stories and acceptance criteria, and help drive Agile processes across teams while producing end-user documentation and

Qualificações

• Experience translating business requirements in support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and/or other technologies
• Microsoft Office Suite proficiency, including Excel, PowerPoint, and Word
• Initiative to develop, run, and present project reports
• Exposure to Agile, Project Management Principles, and Jira
• Exposure to Dashboard Development and Reporting via Microsoft Power BI and/or Tableau
• Exposure to Microsoft SharePoint
• Exposure to Microsoft Power Apps and Power Automate
• Experience using Jira (or similar tool) to manage user stories and projects

Responsabilidades

• Provide requirements analysis and related support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and other technologies
• Perform data entry and records updates
• Collaborate with developers to create future state automated workflows
• Manage the flow of development from idea to release
• Compose user stories, acceptance criteria, test plans, and retrospectives to improve Agile development processes
• Highlighting and defining Key Performance Indicators (KPIs) to measure performance across different sections
• Troubleshooting and investigating issues reported by business users and provides ongoing communication about status
• Creating end user documentation including user and quick reference guides
• Describing and executing test cases
• Managing requirements in Jira using a backlog and collaborating with product owners to prioritize the backlog

Conhecimentos

Requirements translation

Office suite proficiency

Project reporting

Agile & Jira

Power BI / Tableau dashboards

SharePoint / Power Apps / Power Autom

Backlog management in Jira

Formação académica

Technical Training or Degree

Ferramentas

Jira

Power BI

Tableau

Power Apps

Power Automate

SharePoint

Microsoft Office

Descrição da oferta de emprego

Contribute to the strategic direction of the business and support impactful mission outcomes as a Business Process Analyst at GDIT. Here, you’ll enable the success of the most critical government missions and the growth of a meaningful career in Program Management.

Our work depends on a Business Process Analyst joining our team to ensure success in meeting business and corporate goals and objectives. You will use your project management and organizational skills to promote important goals to completion. If you enjoy collaborating with others in a fast-paced environment, you will find this role to be both rewarding and challenging.

GDIT is your place. You make it your own. Bring your creativity to help us find simple solutions to complex problems. By owning your opportunity at GDIT, you’ll play an essential part in preparing our nation for the future. Driven, resourceful, and unwavering – we are GDIT.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Business Process Analyst, the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role in:

• Providing requirements analysis and related support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and other technologies
• Performing data entry and records updates
• Contributing to project success by influencing individuals on and outside of their team
• Collecting information by engaging in dialogue with staff, reviewing databases, and interpreting reports
• Producing reporting on an as-needed basis (daily, weekly, monthly)
• Determining business metrics to meet ongoing organizational or client informational needs
• Providing data analytics and key insights
• Collecting detailed project requirements and anticipates technical needs
• Collaborating with developers to create future state automated workflows
• Managing the flow of development from idea to release
• Composing user stories, acceptance criteria, test plans, and retrospectives to improve Agile development processes
• Highlighting and defining Key Performance Indicators (KPIs) to measure performance across different sections
• Troubleshooting and investigating issues reported by business users and provides ongoing communication about status
• Creating end user documentation including user and quick reference guides
• Describing and executing test cases
• Managing requirements in Jira using a backlog and collaborating with product owners to prioritize the backlog

WHAT YOU’LL NEED TO SUCCEED

Bring your initiative and drive for innovation to GDIT. The Business Process Analyst must have:

Education: Technical Training, Certification(s) or Degree

Experience: 1+ years of related experience with business and/or data analysis

Required Skills

• Experience translating business requirements in support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and/or other technologies
• Microsoft Office Suite proficiency, including Excel, PowerPoint, and Word
• Initiative to develop, run, and present project reports
• Exposure to Agile, Project Management Principles, and Jira
• Exposure to Dashboard Development and Reporting via Microsoft Power BI and/or Tableau
• Exposure to Microsoft SharePoint
• Exposure to Microsoft Power Apps and Power Automate
• Experience using Jira (or similar tool) to manage user stories and projects

Additional Experience

• Proactive problem solving
• Ability to initiate communication with senior leaders
• Effective management of multiple competing priorities at any given time
• Ability to manage multiple assignments and adapt to changing client needs
• Outstanding communication skills with the ability to present to business leaders
• Strong analytical and problem-solving skills
• Capability to work independently and as part of a team

Security Clearance Level: Must be able to obtain and maintain a Secret clearance

US Citizenship Required

Location: State of Louisiana

• Candidates within LA residing less than 60 miles from GDIT's Integrated Technology Center in Bossier City, LA will follow a hybrid work model
• Candidates within LA residing more than 60 miles from GDIT's Integrated Technology Center in Bossier City, LA will follow a remote work model

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Flexibility: Full-flex work week to own your priorities at work and at home
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.

#GDITLA