Business Systems Analyst

General Dynamics Information Technology, Inc.; Washington (District of Columbia); On-site; USD 80,000 - 108,000; Full time

Benefits offered by this job

401K with company match

Paid time off

Job summary

General Dynamics Information Technology, Inc. is seeking a Business Systems Analyst to bridge business needs and technology solutions, partnering with stakeholders to translate requirements into actionable solutions.

You will support process improvement and system optimization across cross-functional USPS projects, ensuring alignment of business priorities with technical execution. The role requires a Bachelor’s degree (or equivalent experience) and 3+ years in a business systems analysis

Qualifications

• 3+ years of Business Systems Analyst experience.
• Minimum 2–3 years of specialized AI development experience for Technical Requirements documentation.

Responsibilities

• Bridge business needs and technology solutions to drive measurable impact.
• Partner with stakeholders to gather requirements and translate them into actionable solutions.
• Support process improvement and system optimization across cross-functional teams.
• Prepare status updates, reports, and presentations for leadership.

Skills

Change Management

Project Documentation

Technical Processes

Education

Bachelor’s degree

Job description

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

MBI (T2)

Job Family:

Process and Operational Efficiency

Job Qualifications:

Skills: Change Management, Project Documentation, Technical Processes

Certifications: None

Experience: 3 + years of related experience

US Citizenship Required: No

Job Description:

Own the opportunity to bridge business needs and technology solutions in ways that drive measurable impact. As a Business Systems Analyst, you’ll partner with stakeholders to understand requirements, analyze processes, and translate complex needs into clear, actionable solutions. You’ll play a critical role in improving systems, supporting decision-making, and helping teams deliver outcomes that matter. Here, you’ll see the bigger picture on mission initiatives and where your career can go at GDIT.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Business Systems Analyst at GDIT, your work will help bridge business needs and technology solutions that support mission-critical outcomes for USPS. You will partner with stakeholders to understand objectives, gather and analyze requirements, and translate complex business challenges into clear, actionable solutions. In this role, you will support process improvement, system optimization, and effective delivery across cross-functional teams. You will help ensure business priorities are aligned with technical execution, enabling better decisions, stronger performance, and measurable impact across the organization.

WHAT YOU'LL NEED TO SUCCEED

Bring your expertise and drive for innovation to GDIT. The Business Systems Analyst must have:

Education: Bachelor’s degree in a relevant field from an accredited College/University is preferred (or equivalent experience) .

Required Experience:

• 3+ years of Business Systems Analyst
• Minimum 2–3 years of specialized AI development experience for Technical Requirements documentation.

Required Technical Skills

• Coordinate day-to-day Project Management and Coordination activities across multiple concurrent USPS projects and workstreams, maintaining visibility into assignments, deadlines, and outstanding follow-ups along with primary duty to provide technical requirements for API and other USPS applications by leveraging AI/SI.
• Maintain project schedules, milestone trackers, deliverable registers, calendars, and task lists; monitor due dates and flag delays, conflicts, and dependencies.
• Organize project meetings and working sessions; prepare agendas and briefing materials, capture decisions and action items, assign follow-up owners, and track items to closure.
• Collect and consolidate status updates across assigned projects; prepare consistent status reports, summaries, trackers, and presentations for USPS leadership review.
• Maintain risks, issues, actions, and dependency logs; follow up on open items and proactively elevate concerns to the appropriate project leader.
• Facilitate timely communication between business and IT stakeholders, helping clarify ownership, coordinate handoffs, and resolve routine scheduling or information gaps.
• Organize and maintain project documentation, correspondence, approvals, meeting records, and other artifacts using established repositories, naming conventions, and version controls.
• Support tracking of business needs, requirements, review cycles, change requests, and approvals; coordinate follow-up without serving as the primary requirements owner.
• Identify recurring bottlenecks, overdue actions, or inconsistent processes, and recommend practical improvements to PMO workflows, templates, and reporting.
• Provide additional project coordination, administrative, and operational support to USPS project and program leadership as priorities evolve.

Security Clearance Level

• This role will require you to obtain and maintain a Public Trust and will require you to provide onsite fingerprinting at a designated facility. This investigation may review personal and criminal behavior, financial conduct, foreign influence, as well as other adjudications.
• This position has a U.S. residency requirement.The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows:U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

Location

• Washington DC

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

The likely salary range for this position is $80,179 - $108,477. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA DC Washington

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans