Business Process Analyst Senior

General Dynamics Information Technology, Inc.; Richmond (VA); On-site; USD 110,000 - 160,000; Full time

Job summary

General Dynamics Information Technology, Inc. is seeking an experienced Senior Business Process Analyst with a strong focus on Power BI and the Power Platform.

You will lead requirements gathering, design data visualizations, and engineer enterprise solutions for highly secure environments, including government agencies and defense contractors. The role emphasizes deploying dynamic visualizations, collaborating with engineering, and supporting organization-wide platform capabilities, with heavy

Qualifications

• 8+ years of experience with Power BI & Power Platform.
• Experience in requirements gathering and creating data visualizations for enterprise solutions.
• Experience deploying and maintaining both custom and third-party software upgrades.
• Ability to analyze system specifications, write test cases, and support QA activities.
• Experience in government or defense contractor environments is a plus.

Responsibilities

• Gather and analyze business requirements from stakeholders to inform data visualization and platform design.
• Develop and maintain Power BI reports, dashboards, and organizational charts.
• Collaborate with engineering to support enterprise-wide Power Platform initiatives.
• Prepare documentation (BRD, user stories, test cases) and provide end-user training.
• Coordinate deployment specifications, configurations, and issue resolution.

Skills

Power BI

Power Platform

Tableau

Process Mapping

Data Modeling

Requirements Elicitation

Systems Life Cycle

Troubleshooting

Deployment Planning

Communication

Education

BA/BS in Computer Science or Information Technology

Tools

Microsoft Visio

Microsoft Excel

Microsoft Office Suite

Job description

Type of Requisition:Regular

Clearance Level Must Currently Possess:Secret

Clearance Level Must Be Able to Obtain:Secret

Public Trust/Other Required:None

Job Family:Process and Operational Efficiency

Job Qualifications:Skills:Business Requirements Documentation (BRD), Deliverables Management, Project Planning, Requirement Documents

Certifications:None

Experience:8 + years of related experience

US Citizenship Required:Yes

Job Description:Business Process Analyst Senior

We are seeking an experienced Power BI & Power Platform Developer to join our team, supporting the design, deployment, and maintenance of solutions in highly secure environments, particularly within government agencies and defense contractors. The successful candidate will have a strong background in requirements gathering, creating data visualizations and engineering enterprise solutions, Candidate will deploy custom dynamic visualizations (such as organizational charts) in Power BI to serve customer needs and collaborating closely with the engineering team to support the broader Power Platform ecosystem, serving as a versatile resource to help coordinate platform capabilities, facilitate technical alignments, and support enterprise-wide initiatives.

MEANINGFUL WORK AND PERSONAL IMPACT

Gather and analyze business requirements from stakeholders to understand their needs and objectives. Conduct thorough data analysis to identify trends, patterns, and insights to support decision-making processes. Develop detailed business process models, workflows, and diagrams to visualize current and future state processes. Collaborate with cross-functional teams to define project scope, objectives, and deliverables. Assist in the design, development, and implementation of new systems, processes, and tools. Create and maintain documentation such as business requirements documents, user stories, and test cases. Facilitate meetings and workshops with stakeholders to gather requirements, resolve issues, and communicate project status. Provide ongoing support and training to end-users on implemented solutions. Review and analyze system specifications to understand testing requirements. Develop test plans, test cases, and test scripts based on project documentation. Execute test cases and report defects, ensuring thorough coverage of software functionality. Collaborate with developers and stakeholders to resolve issues and improve product quality. Conduct functional, regression, and performance testing as necessary. Participate in meetings and discussions to provide input on project status and quality concerns. Document testing processes, results, and findings for future reference. Conduct market research and competitor analysis to identify industry trends and opportunities. Assist in the preparation of business cases, feasibility studies, and project plans. Participate in quality assurance activities such as user acceptance testing and system validation.

WHAT YOU'LL NEED TO SUCCEED

• Education: BA/BS in Computer Science, Information Technology, or related field.
• Experience: 8+ years of experience in Power BI & Power Platform
• Technical skills:
• Proficiency in Microsoft Power Platform, including Power BI development
• Proficiency with business intelligence and data visualization tools (e.g., Tableau, Power BI).
• Proficiency in business analysis tools and techniques such as process mapping, data modeling, and requirements elicitation.
• Demonstrated ability to manage the technical systems engineering life cycle(s) including requirements analysis, configuration, design, development, testing and deployment of systems.
• Demonstrated ability to troubleshoot high-level technical and non-technical issues.
• Experience in evaluating, testing, deploying and maintaining both custom developed and third-party software upgrades.
• Demonstrated ability in creating and maintaining system architecture and troubleshooting documentation.
• Demonstrated ability to prepare plans and assessments, such as management engineering plans, integrated support plans, and implementation plans.
• Develops integrated system requirements and proposed design solutions.
• Researches and documents analysis in technical reports and presents findings and recommendations to meet program requirements.
• Anticipates and addresses problems of systems integration, compatibility, and multiple platforms.
• Troubleshoots and resolves performance problems.
• Other responsibilities include (but not limited to):
• Develop deployment support documentation
• Work with the management to develop deployment specifications and configurations
• Analyze and troubleshoot deployment issues in a timely manner
• Act as customer contact for deployment-related inquiries and issues
• Install and test hardware as required
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent communication and interpersonal skills with the ability to effectively collaborate with stakeholders at all levels.
• Proven ability to manage multiple projects