Business Process Analyst - Remote

CRH plc; Chicago (IL); Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

401(k) plan

Disability benefits

Life insurance

Health, dental, and vision insurance

Paid time off

Paid holidays

Job summary

CRH plc is seeking a Senior ERP Program Manager for the US to lead end-to-end system design and SAP integration efforts. The role involves collaborating with a global team, validating requirements, and driving training and adoption across business units.

Remote-based in the US with periodic heavy domestic travel. Requires 5+ years in manufacturing or related fields and a strong problem-solving mindset.

Qualifications

• Bachelor’s degree in business, Finance, Engineering or a closely related field.
• 5+ years of experience in manufacturing or other relevant business preferred.
• Willingness to travel 60%+.

Responsibilities

• Become an expert in end-to-end system design and processes.
• Gather detailed business requirements and engage in solution validation.
• Coordinate with SAP consultants and SMEs on testing scenarios.
• Document Business Process Design (PDD) and update changes to standard.
• Create job aids for day-to-day end users.
• Deliver end user training and Train the Trainer events.
• Provide Hyper-care support during Go Live as needed.

Skills

Stakeholder management

Analytical thinking

Problem solving

Education

Bachelor’s degree in business/finance/engineering or related field

Tools

Salesforce

SAP

Job description

Job ID: 529891

Job Summary

Oldcastle Infrastructure (OI), as part of CRH’s Infrastructure Products Group (IPG), is a global manufacturing leader of utility infrastructure products. Our goal is to be the most efficient producer of engineered systems and our customers’ strategic partner of choice. A crucial part of OI’s journey is the investment in a new ERP system. With a modern, common platform, OI will unlock the benefits of its scale, deliver a better customer experience, and build a foundation for continuous process improvement.

Job Location

This role will be remote based in the US with periodic heavy domestic travel.

Job Responsibilities

• Become an expert in end-to-end system design and processes
• Gather detailed business requirements, engage in solution validation and end-to-end workshops that will impact the business. Leverage and evaluate SAP’s integration and best practices.
• Help COE understand the business to create technical requirements
• Collaborate with SAP consultant’s and SMEs on testing scenarios thoroughly to ensure they meet business requirements. Align on shared goals and defined processes to ensure all teams work in sync towards a common vision
• Focus on testing end-to-end business scenarios that simulate real-world usage and cross-functional workflows
• Ensure defects are identified during testing and resolved timely
• Document Business Process Design (PDD) and update any changes to standard as required
• Create job aids for day-to-day end users
• Work with subject matter experts to identify training needs for target audience
• Participate in Train the Trainer (TTT) events
• Deliver, reinforce, and sustain end user training activities (classroom / virtual)
• Support development of an on-going training and user adoption model
• Deliver Hyper-care support during Go Live where necessary (mandatory P5, P11)
• Be a visible advocate for organizational change & sustainability

Job Requirements

• Bachelor’s degree in business, Finance, Engineering or a closely related field
• 5+ years of experience in manufacturing or other relevant business preferred
• Strong strategic and problem solver mindset with ability to break down complex problems into testable components
• Effective collaboration, alignment, and communication within a global team
• Humility to learn a new business, while applying relevant experience
• Ability to work independently and on cross-functional teams while accepting ownership
• Ability to travel 60%+

Preferred Skills/Education

• Experience functioning in a role requiring a consultative approach (internal or external)
• Contagious positive attitude that inspires change
• Strong interpersonal skills and ability to build strong relationships
• Ability to communicate in a simple, articulate, thoughtful manner to varying audiences
• Hands-on experience with Salesforce, SAP or part of another ERP implementation team
• Resiliency and ability to deliver results under challenging circumstances
• Strong aptitude to solve problems and improve processes
• Desire to tackle new exciting challenges and help others learn and grow
• Process improvement knowledge gained while working in an organization undergoing a significant operational culture shift

Compensation

• Salary range $90,000 - $100,000/year
• 10% annual bonus target
• 401(k) plan / group retirement savings program
• Short-term and long-term disability benefits
• Life insurance
• Health, dental, and vision insurance
• Paid time off
• Paid holidays

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

CRH Americas Building Products (ABP), a CRH Company, is an Aff

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.