Business Process Analyst - Remote

OLDCASTLE INFRASTRUCTURE, INC.; Chicago (IL); Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Bonus 10%

401(k) plan

Health benefits

Job summary

Oldcastle Infrastructure, part of CRH Americas Building Products, seeks a seasoned ERP/Business Transformation lead to guide a global SAP/ERP implementation. You will gather requirements, validate solutions, and design end-to-end processes in a collaborative, cross-functional environment.

This remote US role requires travel about 60% and a strong ability to translate business needs into technical specs, train users, and drive adoption during Go-Live and hyper-care.

Qualifications

• Bachelor’s degree in business, finance, engineering or related field.
• 5+ years in manufacturing or relevant business experience preferred.
• Experience with ERP implementations and cross-functional alignment.

Responsibilities

• Become an expert in end-to-end system design and processes.
• Gather detailed business requirements, engage in solution validation and workshops.
• Collaborate with SAP consultants and SMEs on testing scenarios to meet business needs.
• Deliver end-user training and support during Go-Live and hyper-care.

Skills

Strategic thinking

Problem solving

Cross-functional collaboration

Change management

Education

Bachelor's degree in business, Finance, Engineering or related

Tools

Salesforce

SAP

Job description

Job ID: 529891

CRH Americas Building Products is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.

Job Summary

Oldcastle Infrastructure (OI), as part of CRH's Infrastructure Products Group (IPG), is a global manufacturing leader of utility infrastructure products. Our goal is to be the most efficient producer of engineered systems and our customers' strategic partner of choice. A crucial part of OI's journey is the investment in a new ERP system. With a modern, common platform, OI will unlock the benefits of its scale, deliver a better customer experience, and build a foundation for continuous process improvement.

Job Location

This role will be remote based in the US with periodic heavy domestic travel.

Job Responsibilities

• Become an expert in end-to-end system design and processes
• Gather detailed business requirements, engage in solution validation and end-to-end workshops that will impact the business. Leverage and evaluate SAP's integration and best practices.
• Help COE understand the business to create technical requirements
• Collaborate with SAP consultant's and SMEs on testing scenarios thoroughly to ensure they meet business requirements. Align on shared goals and defined processes to ensure all teams work in sync towards a common vision
• Focus on testing end-to-end business scenarios that simulate real-world usage and cross-functional workflows
• Ensure defects are identified during testing and resolved timely
• Document Business Process Design (PDD) and update any changes to standard as required
• Create job aids for day-to-day end users
• Work with subject matter experts to identify training needs for target audience
• Participate in Train the Trainer (TTT) events
• Deliver, reinforce, and sustain end user training activities (classroom / virtual)
• Support development of an on-going training and user adoption model
• Deliver Hyper-care support during Go Live where necessary (mandatory P5, P11)
• Be a visible advocate for organizational change & sustainability

Job Requirements

• Bachelor's degree in business, Finance, Engineering or a closely related field
• 5+ years of experience in manufacturing or other relevant business preferred
• Strong strategic and problem solver mindset with ability to break down complex problems into testable components
• Effective collaboration, alignment, and communication within a global team
• Humility to learn a new business, while applying relevant experience
• Ability to work independently and on cross-functional teams while accepting ownership
• Ability to travel 60%+

Preferred Skills/Education

• Experience functioning in a role requiring a consultative approach (internal or external)
• Contagious positive attitude that inspires change
• Strong interpersonal skills and ability to build strong relationships
• Ability to communicate in a simple, articulate, thoughtful manner to varying audiences
• Hands-on experience with Salesforce, SAP or part of another ERP implementation team
• Resiliency and ability to deliver results under challenging circumstances
• Strong aptitude to solve problems and improve processes
• Desire to tackle new exciting challenges and help others learn and grow
• Process improvement knowledge gained while working in an organization undergoing a significant operational culture shift

Compensation

• Salary range $90,000 - $100,000/year
• 10% annual bonus target
• 401(k) plan / group retirement savings program
• Short-term and long-term disability benefits
• Life insurance
• Health, dental, and vision insurance
• Paid time off
• Paid holidays

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

CRH Americas Building Products (ABP), a CRH Company, is an

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.