Business Process Analyst – Hyphen

Healthfirst; United States; Remote; USD 56,000 - 89,000; Full time

Job summary

An established industry player in healthcare is seeking a process analyst to enhance process design and documentation. This role involves collaborating with users to gather requirements, developing process flows, and ensuring that products meet specifications. The ideal candidate is a self-starter with strong organizational skills and attention to detail, capable of producing high-quality work that drives client satisfaction. Join a dynamic team where your contributions will directly impact the quality of healthcare services provided to clients.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401k Contributions

Life Insurance

Qualifications

• Ability to document business processes and workflows effectively.
• Demonstrated ability to write clear and concise documentation.

Responsibilities

• Work closely with end users to document business processes.
• Translate user requirements into functional specifications.

Skills

Organizational Skills

Interpersonal Communication

Attention to Detail

Time Management

SQL Knowledge

Education

Associates Degree

Bachelor's Degree

Tools

Microsoft Office Suite

Visio

Job description

The process analyst is responsible for preparing process documentation used in enhanced process design, developing business requirements and functional system design, developing system test plans and performing system testing. The incumbent is a self-starter who contributes individually as well as alongside an SMC or client team. He/she produces high quality work with a strong impact on high client satisfaction.

Duties/Responsibilities:

• Work closely with all levels of end users to quickly document business processes and workflows
• Gather, analyze and document user requirements
• Assist in reporting and presenting requirements and possible approaches to client
• Translate business and user requirements into functional specifications
• Develop business process flows and detailed design documentation
• Work with development team to ensure product is built to specifications
• Develop test cases and perform user testing
• Document and manage issues
• Provide ongoing status reports to Project Manager
• Additional duties as assigned

Minimum Qualifications:

• Associates degree from an accredited institution or equivalent work experience
• Demonstrated ability to remain organized, self-motivated and able to meet project deadlines with minimal supervision
• Empathetic listener, effective in interpersonal communications
• Rigorous attention to detail, demonstrated ability to write clear, concise communications and documentation demonstrating proper grammar, correct spelling and punctuation

Preferred Qualifications:

• Bachelor’s degree from an accredited institution
• Proficient in Microsoft Office suite; working knowledge of Visio or other diagramming/design software
• Able to work independently and as part of a team
• Ability to work in a matrix-management environment
• Excellent time management, organizational, and prioritization skills
• Ability to balance multiple priorities
• Working knowledge of SQL
• Healthcare experience

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLCshallnotdiscriminateagainstanydisabledemployeeorapplicantinregard to any position for which the employee or applicant is otherwise qualified.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [e-mail] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.

Know Your Rights

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range*:

• Greater New York City Area (NY, NJ, CT residents): $64,800 - $88,145

• All Other Locations (within approved locations): $56,300 - $83,725

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

About the company

Healthfirst health insurance gives you access to a large network of doctors and hospitals and access to the care you need, when you need it. Learn more now.