Business Process Analyst 2025-ACA-800

Intelligence Consulting Enterprise Solutions (ICES); Springfield (VA); On-site; USD 95,000 - 130,000; Full time

Job summary

Intelligence Consulting Enterprise Solutions, Inc. is seeking a Business Process Analyst on a new contract impacting national security.

The role is based in Springfield, VA and requires an active TS/SCI clearance with willingness to pass an additional polygraph. Responsibilities include examining testing processes, facilitating workshops, documenting findings, mapping business processes, and reporting metrics.

Qualifications

• Bachelor's degree in Information Systems Engineering, Computer Science, Engineering or Business, or other related field from an accredited college or university.
• 4–7 years of experience in business process analysis, including testing processes. A Master’s Degree may be substituted for 2 years of experience.
• Experience with testing processes and in-depth knowledge of process management during technology rollouts.

Responsibilities

• Examine testing processes and workflows to identify areas for improvement or automation.
• Facilitate process workshops with relevant stakeholders.
• Document findings using process maps and business requirements documents.
• Serve as an intermediary between decision-makers and management teams.
• Track and report on testing performance metrics.
• Conduct business process mapping and root cause problem analysis.
• Identify and analyze internal inefficiencies in business operations.
• Develop and apply advanced concepts and technical solutions to business problems.
• Work both independently and collaboratively depending on task demands.
• Typically reports to a manager or head of a unit/department.
• Guide and support junior‑level personnel.
• Seek guidance when handling new, undefined, or underdeveloped tasks.

Education

Bachelor's degree in Information Systems Engineering, Computer Science, Engineering or Business, or other related field from an accredited college or university.

Job description

Intelligence Consulting Enterprise Solutions, Inc. is looking for a Business Process Analyst.

Join ICES on a new contract impacting national security as a Business Process Analyst. These positions are located in Springfield, VA. All positions require an active/current TS/SCI security clearance and be willing and able to pass an additional polygraph as needed.

As a Business Process Analyst, specific responsibilities include, but are not limited to:

Duties

• Examine testing processes and workflows to identify areas for improvement or automation.
• Facilitate process workshops with relevant stakeholders.
• Document findings using process maps and business requirements documents.
• Serve as an intermediary between decision-makers and management teams.
• Track and report on testing performance metrics.
• Conduct business process mapping and root cause problem analysis.
• Identify and analyze internal inefficiencies in business operations.
• Develop and apply advanced concepts and technical solutions to business problems.
• Work both independently and collaboratively depending on task demands.
• Typically reports to a manager or head of a unit/department.
• Guide and support junior‑level personnel.
• Seek guidance when handling new, undefined, or underdeveloped tasks.

Required Qualifications

• Clearance: Active/Current TS/SCI with willingness to undergo polygraph.
• Education: Bachelor's degree in Information Systems Engineering, Computer Science, Engineering or Business, or other related field from an accredited college or university.
• Experience: 4–7 years of experience in business process analysis, including testing processes. A Master’s Degree may be substituted for 2 years of experience. Equivalent years of experience may be substituted for a Bachelor’s degree.
• Experience with testing processes and in-depth knowledge of process management during technology rollouts.

Desired Qualifications

• Demonstrated experience supporting Federal Agencies or the Intelligence Community.
• Master’s degree or higher in: Systems Engineering, Computer Science, Information Technology, Management Information Systems, Operations Research, or another STEM-related field.