Business Process Analyst

Trillion Technology Solutions Inc.; Ashburn (VA); Hybrid; USD 80,000 - 110,000; Full time

Job summary

A technology solutions company is seeking a Business Process Analyst in Ashburn, VA. The ideal candidate will support Agile development and operate within a complex program for critical systems at Customs and Border Protection. Key responsibilities include collaborating with product owners on requirements, maintaining the backlog, and conducting stakeholder interviews. Candidates should have extensive experience in Agile methodologies and excellent communication skills. This position requires in-office presence twice a week.

Qualifications

• 12+ years of relevant experience or 10+ years with a Master's Degree, or 7 years in lieu of degree.
• Must be able to maintain and obtain a CBP Background Investigation prior to start.
• At least five years of experience writing user stories and maintaining issue backlog.

Responsibilities

• Collaborate with product owner and developers on requirement elicitation and documentation.
• Work with teams to refine, groom, and prioritize the backlog.
• Adapt to customer dynamic environments and foster innovative ideas.

Skills

Agile development

User story writing

JIRA

Communication skills

Leadership

Education

BA/BS degree

Master's Degree

Tools

JIRA

Job description

Trillion Technology Solutions is seeking a Business Process Analyst with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission‑critical program supporting the Passenger Systems Program Directorate (PSPD) Interface and Support Processes division within Customs and Border Protection (CBP).

This position REQUIRES the candidate to be in Ashburn, VA, twice a week

Primary Responsibilities

• Collaborate with product owner, technical leads, and developers on the requirement elicitation, documentation in JIRA epic/stories/features and acceptance criteria in fast‑paced agile environment
• Work with product owners to refine, groom and prioritize the backlog
• Work with development teams to flesh out technical and QA requirements
• Collaborates with team on understanding the requirements and properly developing and testing functionality using BDD and ATDD
• Quickly adapt to customer dynamic environment and adopt their processes and foster innovative ideas
• Adopt to new ways of working, socializing and collaborating with stakeholders and understanding their business goals
• Must be a self‑starter, strong leader, and have the ability to work independently with little supervision
• At times, takes on duties of manual testing, and or scrum maters, primary focus will always be Business Process Analyst

Basic Qualifications

• BA/BS with 12+ years of relevant experience or 10+ years of relevant experience with Master's Degree: OR 7 years of experience in lieu of degree
• Must be able to maintain and obtain a CBP Background Investigation prior to start
• Experience in Agile/Scrum/Kanban supporting Agile efforts
• At least five (5) years of experience writing user stories, slicing features, using test suites and maintaining issue backlog
• Excellent verbal and written communication skills and the ability to interact professionally with diverse agile teams, product owners, stakeholders, and SMEs.
• Experience conducting stakeholder interviews and facilitating stakeholder workshops.
• Experience with JIRA required

Preferred Qualifications

• Active CBP BI
• Experience with CBP PSPD
• Previous experience developing software applications in a DevOps environment utilizing one or more of the following technologies: Java, HTML5/JavaScript, Oracle, and web services or IBM MQ