Business Operations Supervisor

Kodiak; Kodiak (AK); On-site; USD 60,000 - 90,000; Full time

Job summary

The City of Kodiak is hiring a full-time Business Operations Supervisor in the Harbor Department to oversee billing, payments and records. The role requires supervision of administrative staff and coordination with the Finance Department, ensuring compliance and high-level judgment in a community-focused harbor environment.

Skills in billing, accounts receivable and customer service are important, with related education and 3–5 years of experience guiding the ideal candidate.

Qualifications

• High school diploma or GED required.
• Associate's degree or two-year technical certificate in accounting, business, or related field preferred.
• Three to five years of relevant experience is expected.

Responsibilities

• Oversee and perform specialized billing, receiving and processing payments, issue receipts, and post payment data to customer accounts.
• Deliver excellent customer service and maintain records.

Skills

Billing

Accounts receivable

Records management

Customer service

Education

High school diploma or GED

Associate's degree or two-year technical certificate in accounting, business, or related field

Job description

Description

The City of Kodiak is recruiting for a full-time Business Operations Supervisor, in the Harbor Department. The Department is looking for an experienced team player that has a desire to be a part of a highly engaged Harbor Department working hard to serve the needs of our community.

Under general supervision, this position is responsible for overseeing and performing specialized billing, receiving and processing payments, issuing receipts, and posting payment data to customer accounts.

Key duties include:

• all customer billing and enforcement
• delivering excellent customer service
• records management
• managing the assignment of berths
• maintaining all related procedural documentation and compliance
• Supervise administrative support personnel assigned and provides support and performs full range of duties of the administrative personnel.

The Port and Harbor Department provides a variety of services to support the public marine facilities that are essential to the continued economic and recreational activities of the community.

The Business Operations Supervisor is responsible for providing advanced technical support to the department in an efficient and effective manner and is frequently required to make high level independent, sound judgments and to work without direct supervision.

Works closely with the Finance Department on accounting and financial related functions.

The Business Operations Supervisor must perform these duties in a manner that reflects positively on the City and the department.

Qualifications

• High school diploma or General Education Development (GED)
• Associate's degree or two-year technical certificate in accounting, business, or related field
• three to five years