Business Operations & Strategy Intern

CareerXL; United States; Remote; USD 28,000 - 41,000; Part time

Benefits offered by this job

Paid internship

Remote work

Job summary

CareerXL is seeking a Business Operations Intern for a remote, part-time role (20 hours/week). You will support coaching operations, ensure coaches are backed, and close feedback loops while driving cross-functional process improvements across marketing, HR, and growth.

You'll work directly with decision-makers on real problems, gaining ownership and delivering practical solutions in a fast-moving startup environment.

Qualifications

• Must have strong written communication and ability to own projects end-to-end.
• Able to manage multiple work streams and meet deadlines.
• Awareness of AI tools to build efficiencies in processes.
• Interest in recruiting and career development space is a plus.

Responsibilities

• Maintain weekly operating cadence across the team and track commitments.
• Enforce deadlines across coaching, admissions and internal projects; ensure quick feedback.
• Create a weekly scorecard and surface key metrics in leadership meetings.
• Monitor student progress against stage gates and recruiting deadlines; flag at-risk students.

Skills

Strong written communication

Self driven and accountable

Organized multitasking

Experience using AI tools

Project ownership

Recruiting / career development 관심

Job description

CareerXL | Remote | Part-time, 20 hours/week | Paid (Up to $30/hr)

CareerXL | Remote | Part-time, 20 hours/week | Paid (Up to $30/hr)

About CareerXL

CareerXL is a career coaching and accelerator program that helps students break into investment banking, management consulting, and private equity. We pair students with coaches who have worked at the firms our students are targeting, and we run the process end to end — from first conversation through offer.

We are small, we move quickly, and the people who do well here are the ones who take something ambiguous and turn it into a system.

The Role

The Business Operations Intern sits at the center of how CareerXL runs smoothly and efficiently. You will spend part of your time keeping our coaching operation sharp; making sure coaches are supported, feedback loops are closing, and students have a great experience from the day they sign up. The rest of your time goes towards process improvements; these improvements will span across all areas of the business including marketing, human resources, and growth.

This is not a role where you will be handed a list of tasks. You will be given real problems, real ownership, and direct access to the people making decisions.

What You'll Work On

Execution and Accountability

• Own the weekly operating cadence: track commitments across the team, follow up on anything slipping, and escape when a deadline is missed
• Enforce deadlines across coaching, admissions, and internal projects so nothing stalls between handoffs (ensure feedback is given quickly)
• Contribute to creation of a weekly scorecard and identify key metrics to share during leadership meetings
• Monitor student progress against stage gates and recruiting deadlines, and flag at-risk students to their lead mentor and the program manager

Identifying and Removing Obstacles

• Map how a student moves from signup to offer, and how a coach moves from hire to certified, then find the friction points and fix them
• Run point on day‑to‑day operational issues from coaches, students, and the team, and get them resolved instead of passed along
• Spot recurring problems, diagnose the root cause, and build a process to stops them from reoccurring
• Audit our tools and trackers for gaps, stale data, and manual work that should be automated

Talent Oversight

• Coordinate coach hiring and onboarding to ensure high quality standards across coaches
• Track coach standards like response times, session logging, and tracker updates, and follow up when they slip
• Monitor coach capacity against student demand so we can hire ahead of peak recruiting seasons
• Support coach recruiting by screening candidates and coordinating trial sessions
• Close the feedback loop between students, coaches, and leadership so issues surface early

Building Systems and Resources

• Create internal and client-facing materials (decks, one-pagers, reports) when a problem calls for one
• Build and standardize templates for coaching sessions, weekly updates, and student progress reviews
• Develop student and coach resources such as mock interview drills, assessment rubrics, and onboarding guides
• Build AI tools and automations that save the team time on tracking, reporting, and student prep
  

Who We're Looking For

• Current students and recent graduates are both welcome to apply, along with anyone who has recently exited a role in consulting, finance, or sales
• Prior internship experience in sales, marketing, consulting, or finance (investment banking, private equity, or similar) is preferred
• Strong written communication
• Comfortable owning a project with limited direction and reporting back on it
• Organized enough to run several work streams at once without dropping any of them
• Genuinely interested in the recruiting and career development space; if you have been through a competitive recruiting process yourself, that experience is an asset
• Experience using AI for personal projects or in a workplace capacity to unlock efficiencies
• Self driven and accountable
  

Flexibility

We know our strongest candidates have other commitments, and we have built this role around that. If you need the summer off to complete an internship, we will hold the role. If you are in your final year of university and need to scale back during recruiting or exams, we will work around it. If you have a full-time job lined up after graduation, this role is designed to fit alongside the runway before you start.The expected time commitment for this role is 20 hours/ week.

Tell us what your schedule looks like and we will figure it out together.

Details

• Compensation: This is a paid position. Successful candidates will be invited to a one-week trial at $20/hour. Candidates who complete the trial week will move into a one-month trial at $25/hour. After the full five‑week probationary period, compensation increases to $30/hour.
• Location: Fully remote
• Hours: 20 hours per week, flexible scheduling
• Start date: As soon as possible, rolling