Business Operations Specialist - Emory University

Southern Association for College Admission Counseling; Van Alstyne (TX); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Oxford College of Emory University seeks a detail-oriented Slate Business Operations Specialist to maintain Slate CRM and OPUS processes, support users, improve workflows, ensure data quality, and assist with reporting and system enhancements. The ideal candidate is analytical, service-minded, and comfortable working at the intersection of business operations, data, and technology.

The role involves collaborating with functional offices and technical partners to optimize admissions processes in

Qualifications

• We are seeking a Slate Business Operations Specialist to support the administration, optimization, and daily operation of Slate.
• Experience with CRM systems or Slate preferred; strong analytical and data skills.
• Collaborative mindset and ability to translate business needs into system configurations.

Responsibilities

• Coordinate processes to ensure information systems support departmental needs.
• Serve as the first contact for coworkers regarding designated systems.
• Gather data to contribute to business plans and strategies.
• Run existing queries and assist with new queries development.
• Recommend process improvements for daily operations.
• Coordinate multi-unit business functions.
• Oversee distribution of computer-generated reports to the university community.
• Support daily Slate operations including processing, forms, workflows, and records.
• Configure, maintain, and document Slate functionality.
• Participate in testing and QA for new configurations.
• Monitor operational processes for accuracy and timeliness.
• Troubleshoot Slate issues and coordinate resolution.

Job description

• Coordinates processes to ensure that information systems support departmental business operational needs.


• Serves as the first point of contact for coworkers and departmental liaisons regarding the use of designated systems.


• Gathers data to contribute to the development of business plans and strategies.


• Runs existing queries and provides input for the development of new queries.


• Recommends process improvements for daily operating procedures.


• Coordinates business functions that may involve participation from multiple business units.


• May oversee the distribution of computer generated reports to the university community.


• Performs related responsibilities as required.

Key Responsibilities

• Coordinates processes to ensure that information systems support departmental business operational needs.


• Serves as the first point of contact for coworkers and departmental liaisons regarding the use of designated systems.


• Gathers data to contribute to the development of business plans and strategies.


• Runs existing queries and provides input for the development of new queries.


• Recommends process improvements for daily operating procedures.


• Coordinates business functions that may involve participation from multiple business units.


• May oversee the distribution of computer generated reports to the university community.


• Performs related responsibilities as required.

Additional Job Details

We are seeking a Slate Business Operations Specialist to support the administration, optimization, and daily operation of Slate. This position will work closely with functional offices and technical partners to maintain Slate CRM and OPUS processes, support users, improve workflows, ensure data quality, and assist with reporting and system enhancements. The ideal candidate is detail-oriented, service-minded, analytical, and comfortable working at the intersection of business operations, data, and technology.

Slate Operational Support

• Support daily business operations within Slate, including application processing, communications, events, forms, portals, queries, reports, workflows, and records management.


• Assist with the configuration, maintenance, and documentation of Slate functionality.


• Participate in testing and quality assurance for new configurations, integrations, and process changes.


• Monitor operational processes to ensure accuracy, timeliness, and consistency.


• Troubleshoot Slate-related issues and coordinate resolution with internal stakeholders.

Additional Info

Job Type : Full-Time

Experience Level : Not Applicable

Job Function : IT

Institution : Oxford College of Emory University

Job Title : Business Operations Specialist

Job City, State : Oxford, GA

Location where the employee will be working : Hybrid