Business Operations Specialist

Optum; Louisville (KY); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

401k and equity options

Job summary

Almost Family, a part of LHC Group, is seeking a Business Manager to direct administrative support and non-clinical operations for the agency in Louisville, KY. You will ensure efficient support to the Executive or Clinical Director and maintain compliant records and workflows.

The role requires 3+ years in healthcare or office administration, plus strong Microsoft Office skills, organization, and leadership abilities.

Qualifications

• 3+ years of healthcare experience.
• 3+ years in an office administration role.
• Proficient with Microsoft Office suite.
• Strong organizational, written, verbal communication, and time management skills.
• Demonstrated computer proficiency, including Microsoft Office suite.
• Ability to work independently.
• Strong process and people leadership abilities.
• Experience with payroll process, supply management, and basic financial knowledge.

Responsibilities

• Overseeing and maintaining contracts, binders, and HR/medical files for all agency employees and contract staff in accordance with policy and applicable regulations.
• Reviewing, reconciling, and submitting invoices to Home Office in accordance with LHC Group policy. This also includes ensuring payment is issued timely, following up on concerns, and maintaining a positive relationship with all vendors.
• Performs and or manages billing audits per policy and follows-up with corrections.
• Manages clerical staff and manages all non-clinical workflow and process in the office. This includes timely completion of all clerical tasks, as well as providing input into hiring, disciplinary, and separation decisions.

Skills

Healthcare experience

Office administration

Computer proficiency

Payroll knowledge

Financial knowledge

Tools

Microsoft Office

Job description

Explore opportunities with Almost Family, a part of LHC Group. As part of the Optum family of businesses, we provide home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the way. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. #LHCJobs

As the Business Manager, you will manage, coordinate, and direct the administrative support and non-clinical operations of the agency, and ensure that all duties are performed in a timely manner. The Business Manager is also responsible for ensuring that all administrative support to the Executive Director and/or Clinical Director functions are operating effectively and efficiently.

Primary Responsibilities

• Overseeing and maintaining contracts, binders, and HR/medical files for all agency employees and contract staff in accordance with policy and applicable regulations
• Reviewing, reconciling, and submitting invoices to Home Office in accordance with LHC Group policy. This also includes ensuring payment is issued timely, following up on concerns, and maintaining a positive relationship with all vendors
• Performs and or manages billing audits per policy and follows-up with corrections
• Manages clerical staff and manages all non-clinical workflow and process in the office. This includes timely completion of all clerical tasks, as well as providing input into hiring, disciplinary, and separation decisions

Required Qualifications

• Must possess at least one of the following:
  • 3+ years of healthcare experience
  • 3+ years of experience in an office administration role
• Computer proficiency, including Microsoft Office suite

Preferred Qualifications

• Demonstrated solid organizational, written, verbal communication, and time management skills
• Demonstrated computer proficiency, including Microsoft Office suite
• Demonstrated ability to work independently
• Demonstrated solid process and people leadership abilities
• Experience with payroll process, supply management, and basic financial knowledge

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.60 to $27.90 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.