Business Operations Senior Manager

Oscar Health; United States; Remote; USD 134,000 - 176,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

11 paid holidays

Paid sick time

Paid parental leave

401(k) plan participation

Life and disability insurance

Paid wellness time and reimbursements

Job summary

Oscar Health is hiring a Senior Manager for the CHO Office Planning & Operations to help translate organizational priorities into planning and coordination. You will build operating cadences, budgets, and executive reporting to keep the Clinical leadership team aligned on priorities.

You will collaborate with the Chief Health Officer and Clinical leadership to identify dependencies, manage risks, and drive accountability, using data to stay focused on top initiatives.

Qualifications

• Minimum 6+ years in business operations, organizational planning, program management, or related function.
• Experience leading cross-departmental work and partnering with senior leaders.
• Experience developing frameworks in fluid environments with competing priorities.
• Strong analytical, written, and verbal communication skills.

Responsibilities

• Build and manage operating schedule for the Clinical leadership team, including meetings and planning cycles.
• Develop mechanisms to track priorities, milestones, dependencies, risks, and decisions.
• Create executive-level reporting on performance, priorities and risks for CHO leadership.
• Manage annual and ongoing organizational planning for the Clinical leadership team, translating priorities into goals and timelines.
• Support administrative and financial planning for the Chief Health Officer organization, including budget planning and resource tracking.
• Lead CHO Office and Clinical leadership priorities with clear ownership and timelines.
• Improve workflows and decision-making to increase organizational effectiveness.
• Summarize complex information into clear recommendations for senior leadership.
• Develop relationships across Clinical and partner teams to surface dependencies and resolve issues.
• Support direct reports and promote professional development.
• Ensure compliance with applicable laws and regulations.
• Other assigned responsibilities.

Skills

Analytical skills

Verbal communication

Written communication

Cross-functional leadership

Tools

Google Workspace

Google Sheets

Google Slides

Job description

Hi, we're Oscar. We're hiring a Business Operations Senior Manager to join our Clinical Care Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves - one that behaves like a doctor in the family.

About the role

The Senior Manager, CCHO Office Planning & Operations serves as an important operating partner within the Office of the Chief Health Officer, helping translate organizational priorities into planning and coordination. You will build and manage the operating mechanisms that allow the Clinical organization and its leadership team to work, including leadership cadences, priority and performance management, budget planning, and executive reporting.

The Senior Manager partners with the Chief Health Officer and Clinical leadership team to create visibility across priorities, identify dependencies and risks, facilitate decision-making, and lead accountability. You will collaborate cross-functionally and leverage data to help ensure we remain focused on our highest-priority work.

You will report into the Chief Health Officer.

Work Location

This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area.

Pay Transparency

The base pay for this role is $134,136 - $176,054 per year.

Responsibilities

• Build and manage the operating schedule for the Clinical leadership team, including leadership meetings, planning cycles, priority reviews, and other forums that allow decision-making and accountability.
• Develop the CHO Office mechanisms for tracking organizational priorities, milestones, dependencies, risks, and decisions; anticipate critical leadership touchpoints.
• Develop executive-level reporting that provides the Chief Health Officer and Clinical leadership team with visibility into organizational performance, priorities, and new risks.
• You will manage annual and ongoing organizational planning processes for the Clinical leadership team, ensuring you translate established priorities into clear goals, measures of success, timelines, and assigned ownership.
• Support administrative and financial planning for the Chief Health Officer organization, including budget planning, resource tracking, and coordination with Finance and other partners.
• Lead select CHO Office and Clinical leadership team priorities, ensuring clear ownership, timelines, dependencies, and decisions across team members.
• Improve organizational workflows, decision-making processes, and operating mechanisms to increase the effectiveness of the Clinical organization and leadership team.
• Summarize complex information across teams and departments into clear recommendations and actions for senior leadership.
• Build relationships across the Clinical organization and with partners to facilitate understanding, surface dependencies, and lead resolution of issues.
• Develop and support direct reports, as applicable, and ensure that you support colleagues in their professional development.
• Compliance with all applicable laws and regulations.
• Other responsibilities as assigned.

Requirements

• 6+ years of experience in business operations, organizational planning, program management, or a related function.
• Experience leading complex, cross-departmental work and partnering with senior leaders.
• Experience developing frameworks in fluid environments, managing competing priorities, and driving end-to-end accountability.
• Strong analytical, written, verbal communication skills, and the ability to summarize complex information for senior leadership.

Bonus points

• Experience supporting an executive or leadership team in a complex, cross-departmental organization.
• Experience in healthcare, health insurance, or a related industry.
• Experience with organizational planning, budgeting, performance reporting, and executive dashboards.
• Proficiency with Google Workspace, Google Sheets and Google Slides.

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care - an experience made whole by our unique backgrounds and perspectives.

Pay Transparency

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI)

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Reasonable Accommodation

Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team [e-mail] to make the need for an accommodation known.

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