Business Operations (Senior) Manager

ZipRecruiter; New York (NY); Remote; USD 160,000 - 210,000; Full time

Job summary

A leading live shopping platform is seeking a Business Operations Manager to drive critical business initiatives and support the leadership team. The ideal candidate will have 5-6 years of experience, a Bachelor's degree in Business or related field, and a proactive mindset. This role offers a salary range of $160K - $210K and includes comprehensive health insurance, generous time off, and parental leave.

Benefits

Generous Holiday and Time off Policy

Health Insurance options including Medical, Dental, Vision

Work From Home Support

Care benefits

Retirement; 401k offering with employer match

Monthly allowance to dogfood the app

Parental Leave

Qualifications

• 5-6+ years of experience in consulting, investment banking/private equity, or a fast-growing startup.
• Demonstrated ability to work and influence cross-functionally.
• Proven ability to drive change and impact in a fluid, unstructured environment.

Responsibilities

• Act as a strategic partner to leadership and drive high-impact business initiatives.
• Lead and execute key cross-functional initiatives.
• Identify inhibitors to growth.
• Define and measure critical metrics.

Skills

Curiosity

Ability to influence cross-functionally

Ability to solve ambiguous problems

Fast-paced work style

Education

Bachelor's degree in Business, Economics, or related field

Tools

SQL

Dashboard experience

Job description

Job DescriptionJob Description Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together.

From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.

And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce.

The Role

The Business Operations Manager plays a significant role in building the functions to unlock growth and help the Company scale. Working directly with Whatnot's leadership team, this role will work cross-functionally to lead large, critical initiatives and solve complicated, unstructured problems.

This role is a terrific introduction to Whatnot, and allows impactful individuals to learn about the business while contributing to a variety of high-impact, critical initiatives.

• Act as a strategic partner to leadership, driving high-impact business initiatives and collaborating closely with leadership to inform decision-making

• Lead and execute key cross-functional initiatives, to scale functions and build solutions

• Proactively identify inhibitors to growth

• Define and measure critical important metrics

You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our next Business Operations Manager you should have 5-6+ years experience in consulting, investment banking/private equity, or a fast-growing startup, plus:

• Bachelor's degree in Business, Economics, or related field

• Motivation to take on new opportunities and challenges

• Ability to move remarkably fast with little structure, guidance

• Curiosity to learn about different parts of the business and how to pull certain levers to grow faster

• Ability to operate independently and go deep on projects while also building key cross collaborative relationships across the company

• Demonstrated ability to work and influence cross-functionally. You are proactive, great at communicating with different audiences and can bring stakeholders on-board. You seek out and have a track record for driving change and impact in a fluid, unstructured working environment

• Demonstrated ability to solve ambiguous problems using data and process improvement

Nice to Have

• Experience working on a marketplace or a two-sided platform

• Experience or passion for buying and selling in online marketplaces communities

• MBA

• SQL & Dashboard experience

Benefits

• Generous Holiday and Time off Policy

• Health Insurance options including Medical, Dental, Vision

• Work From Home Support

  • Home office setup allowance

  • Monthly allowance for cell phone and internet

• Care benefits

  • Monthly allowance on wellness

  • Annual allowance towards Childcare

  • Lifetime benefit for family planning, such as adoption or fertility expenses

• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally

• Monthly allowance to dogfood the app

• Parental Leave

  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value , and we do not discriminate on the basis of , , , , , , , marital status, veteran status, parental status, status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation Range: $160K - $210K