Business Operations Project Manager - Washington, DC (Hybrid opportunity)

Serco

Bethesda (MD)

On-site

USD 110,000 - 150,000

Full time

14 days+
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Benefits offered by this job

Hybrid work position

Job summary

Serco Inc. is seeking a qualified professional to support Navy submarine programs in a hybrid role. The position emphasizes planning, budgeting, and execution, with responsibilities spanning program analysis, CONOP development, and stakeholder coordination across government and industry teams.

The role requires U.S. citizenship, a DoW SECRET clearance, and a bachelor's degree with several years of defense-related experience.

Qualifications

  • DoW SECRET security clearance required.
  • U.S. Citizenship required.
  • Bachelor’s degree with 6+ years in Government/Defense environments.
  • Experience in program analysis and performance monitoring.
  • Experience managing government contracts and acquisition planning.
  • Ability to assess risk and mitigation strategies.
  • Operational planning and execution support as needed.
  • Willingness to travel ~10%.

Responsibilities

  • Provide program analysis and performance monitoring support to NAVSEA stakeholders.
  • Assist in development of CONOPs and documentation for mission requirements.
  • Draft, proofread, and edit documents and reports to support business processes.
  • Coordinate with government, industry, and multidisciplinary teams.
  • Engage stakeholders and communicate effectively to advance objectives.
  • Support planning, budgeting, and execution activities across programs.

Skills

PPBE process
FYDP
POM process
Portfolio management
Acquisition planning
Risk assessment
Executive dashboards
Stakeholder communication

Education

Bachelor's degree in related field

Job description

Position Description & Qualifications

If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you! This position will be on a dynamic team, supporting Team Submarine. Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors.

Must be obtain a U.S. Department of War (DoW) Secret security clearance.

This is a hybrid position.

DRPM Subs Is Responsible For

The acquisition of COLUMBIA Class Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of War (OSW).

The acquisition of VIRGINIA Class Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class’s capabilities is of significant political importance with Congress and the Office of the Secretary of War (OSW).

Serco supports the US Navy as prime for SHAPM contract supporting the acquisition of submarines and surface vessels.

In this position, you will have an analytical mindset providing foundational expertise to help organizations plan and execute mission-critical operations to include programmatic, analytical, and project management support to NAVSEA stakeholders and Submarine Industrial Base (SIB) leadership. You will bring your expertise in Business Operations, PPBE, and cross-functional project execution to strengthen industrial base resiliency supporting submarine and maritime weapon system production which involves technical support and collaborative project contributions. SIB has been tasked to assess and improve the SIB supply chain and suppliers (big and small) to address the extraordinary demand being placed on industry by ship and submarine construction.

In This Role, You Will
  • Demonstrate a strong understanding of the Planning, Programming, Budgeting, and Execution (PPBE) process and the Future Years Defense Program (FYDP).
  • Exhibit experience in financial management, budget planning, funding execution, investment analysis, or portfolio management.
  • Display proficiency with the Program Objective Memorandum (POM) process, writing POM issue papers, and responding to RFIs.
  • Facilitate development, implementation, and revision of work procedures and standards with key stakeholders across multiple organizations to improve efficiency and effectiveness of assigned operations.
  • Support and contribute in the generation and documentation of mission requirements and initiatives to include document preparation; prepare, proofread, and edit documents, presentations, and reports to support business processes and project objectives.
  • Assist in the development of Concept of Operations (CONOPs) which supports the generation and documentation of mission requirements and contributes to documentation and reporting initiatives.
  • Demonstrate the ability to build collaborative relationships across government, industry, and multidisciplinary teams.
  • Engage in stakeholder communication and coordination.
  • Work in ambiguous, rapidly evolving environments, establish priorities, and proactively identify and resolve issues without requiring detailed direction.
To Be Successful In This Role, You Will Have
  • To obtain a DoW SECRET security clearance.
  • U.S. Citizenship is required.
  • A bachelor’s degree with a minimum of 6 years’ experience in Government, Pentagon or other Defense-related environments.
  • To be able to conduct program analysis and contribute to performance monitoring
  • Experience managing or supporting government contract execution and administration.
  • Experience supporting acquisition planning or acquisition strategy development and assisting in risk assessment and mitigation.
  • To provide operational planning and execution support as needed.
  • A strong foundation in mission support activities.
  • To be familiar with Other Transaction Authority (OTA) agreements or other innovative acquisition pathways.
  • Experience supporting Navy or DoD/DoW organizations.
  • A working knowledge of defense supply chains, strategic sourcing, industrial base, or manufacturing operations.
  • Experience developing executive dashboards, metrics, and portfolio reporting.
  • A strong analytical, organizational, and project management skills with attention to detail and the ability to work independently.
  • Effective communication and teamwork skills to engage in stakeholder communication and coordination.
  • To be able to travel (10%).
Additional Desired Experience And Skills
  • Knowledge of capital investment planning (CAPEX), infrastructure modernization, or industrial base expansion initiatives.
  • Active NMCI/Flankspeed account and CAC (Common Access Card) are a plus.
  • Work experience in the Navy and specifically within Team Submarine or submarines in general.
  • Desired knowledge of DoD policies, NAVSEASYSCOM/Team Submarine policies and procedures.
  • Experience leading a project and interfacing with an end item customer.
  • Knowledge of Program Management, including the acquisition process, the budgeting process and Navy program execution.
  • Familiarity with government contracting processes.
Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job‑related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long‑term incentive opportunities.

Benefits – Comprehensible benefits for full‑time employees (part‑time employees receive a limited package tailored to their role):

  • Medical, dental, and vision insurance
  • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
  • 401(k) plan that includes employer matching funds
  • Tuition reimbursement program
  • Life insurance and disability coverage
  • Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Employee Assistance Plan

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

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