Business Operations Project Manager

Support Revolution; San Jose (CA); Hybrid; USD 72,000 - 150,000; Full time

Job summary

Supermicro in San Jose, CA, seeks a Data Center Solutions Business Operations Project Manager to support day-to-day operations for Data Center Services customer engagements. This hands-on role maintains structure, trackers, and coordination across intake, contracts, quotes, SKUs, and status updates.

You will work with cross-functional teams including legal, finance, procurement, sales, and operations to ensure timely information and effective collaboration in a fast-paced environment.

Qualifications

• Bachelor’s degree in related field or equivalent experience.
• 2–5 years in business operations or related roles.
• Strong organizational and tracking skills.
• Clear communication with internal stakeholders.
• Proficiency with Microsoft Office tools.
• Ability to summarize operational details into updates and notes.
• Detail-oriented with multi-workstream management.

Responsibilities

• Maintain workstream trackers, action logs, follow-up lists, meeting notes, and status updates across opportunities and projects.
• Assist with customer intake forms, qualification questionnaires, requirements summaries, information packages, and internal handoffs.
• Track MHSA/MSA/SOW status, redline checkpoints, inputs, and submission details with legal, business, accounting, and program teams.
• Gather quote assumptions, pricing details, service SKU inputs, and customer-specific requirements for quote package readiness.
• Coordinate next steps across internal teams, track owners and due dates, and elevate blockers to leadership when needed.

Skills

Organization

Cross-functional

MS Office

Project management

Documentation

Stakeholder comms

Education

Bachelor's degree or equivalent

Equivalent experience

Tools

SharePoint

OneDrive

Excel

PowerPoint

Outlook

Teams

Job description

Location: San Jose, California, United States

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

The Data Center Solutions Business Operations Project Manager will be part of a growing, dynamic, highly focused team responsible for developing new or existing opportunities in the global IT market. The Data Center Business Operations Project Manager will support the DC Business Operations Lead Manager in executing the day-to‑day business operations activities required to support Data Center Services customer engagements. This role will help maintain structure, documentation, follow‑up, and coordination across customer intake, legal contract tracking, quote readiness, SKU support, project status updates, and cross‑functional action items. This position is designed as a hands‑on business operations project management role. The individual will help execute the operating cadence, maintain trackers, prepare materials, coordinate stakeholders, and ensure required information is collected accurately and on time.

Essential Duties and Responsibilities:

• Day-to-Day Business Operations Support: Maintaining workstream trackers, action logs, follow-up lists, meeting notes, and status updates across active Data Center Services opportunities and projects.
• Customer Intake and Qualification Support: Assist with customer intake forms, qualification questionnaires, requirements summaries, customer information packages, and internal handoff documentation.
• Contract Operations Support: Track MHSA/MSA/SOW status, redline checkpoints, stakeholder inputs, submission details, and follow-up actions with legal, business, accounting, and program teams.
• Quote and SKU Coordination: Help gather quote assumptions, commercial details, service SKU inputs, pricing support information, and customer‑specific requirements needed for quote package readiness.
• Project Coordination and Follow‑Up: Coordinate next steps across internal teams, track owners and due dates, document blockers, and elevate open items to the Lead Manager when decisions or leadership support are needed.

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, Information Systems, Project Management, Engineering, or related field; equivalent experience may be considered.
• 2–5 years of experience in business operations, program support, sales operations, contract operations, or related operational support roles.
• Strong organizational skills with the ability to manage trackers, follow-ups, meeting notes, status updates, and multiple concurrent workstreams.
• Ability to work with cross‑functional teams and communicate clearly with internal stakeholders across sales, legal, finance, procurement, technical, and operations groups.
• Strong attention to detail and follow‑through, especially when collecting requirements, tracking document status, and preparing business operations materials.
• Proficiency with Microsoft Office tools, including Outlook, Teams, Word, Excel, PowerPoint, SharePoint/OneDrive, and tracker-based reporting.
• Ability to summarize operational details into clear written updates, action items, and project status notes.
• Comfort working in a fast‑paced environment with changing priorities, customer‑facing deadlines, and leadership visibility.

Salary Range

$72,000 - $150,000

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.