Business Operations Project Manager

Supermicro; San Jose (CA); On-site; USD 72,000 - 150,000; Full time

Job summary

Supermicro is seeking a Data Center Services Operations Project Manager to support the DC Business Operations Lead in day-to-day activities for customer engagements. The role focuses on maintaining structure, documentation, and coordination across intake, contracts, quotes, SKU support, and project status updates.

The ideal candidate will manage trackers, gather requirements, and coordinate stakeholders across Sales, Legal, Finance, Procurement, and Operations in a fast-paced environment.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 2–5 years of experience in business operations, project coordination, or contract operations.
• Strong organizational skills with trackers, follow-ups, and status updates.
• Ability to work with cross-functional teams and communicate with internal stakeholders.
• Attention to detail and ability to summarize operational details clearly.

Responsibilities

• Maintain workstream trackers, action logs, and status updates across opportunities and projects.
• Support customer intake forms, qualification questionnaires, and information handoffs.
• Track contract status, redlines, inputs, and submission details with the legal and business teams.
• Gather quote assumptions, SKU inputs, and pricing details for quotes.
• Coordinate next steps, track owners and due dates, and escalate blockers when needed.

Skills

Organizational skills

Cross-functional collaboration

Project coordination

Attention to detail

Clear communication

Education

Bachelor's degree in Business Administration / Operations Management / Information Systems / Project Management / Engineering

Tools

Microsoft Office Suite

SharePoint/OneDrive

Tracker reporting tools

Job description

Job Req ID: 29977

About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

The Data Center Solutions Business Operations Project Manager will be part of a growing, dynamic, highly focused team responsible for developing new or existing opportunities in the global IT market. The Data Center Business Operations Project Manager will support the DC Business Operations Lead Manager in executing the day-to‑day business operations activities required to support Data Center Services customer engagements. This role will help maintain structure, documentation, follow‑up, and coordination across customer intake, legal contract tracking, quote readiness, SKU support, project status updates, and cross‑functional action items. This position is designed as a hands‑on business operations project management role. The individual will help execute the operating cadence, maintain trackers, prepare materials, coordinate stakeholders, and ensure required information is collected accurately and on time.

Essential Duties and Responsibilities:

• Day-to-Day Business Operations Support: Maintaining workstream trackers, action logs, follow‑up lists, meeting notes, and status updates across active Data Center Services opportunities and projects.
• Customer Intake and Qualification Support: Assist with customer intake forms, qualification questionnaires, requirements summaries, customer information packages, and internal handoff documentation.
• Contract Operations Support: Track MHSA/MSA/SOW status, redline checkpoints, stakeholder inputs, submission details, and follow‑up actions with legal, business, accounting, and program teams.
• Quote and SKU Coordination: Help gather quote assumptions, commercial details, service SKU inputs, pricing support information, and customer‑specific requirements needed for quote package readiness.
• Project Coordination and Follow-Up: Coordinate next steps across internal teams, track owners and due dates, document blockers, and elevate open items to the Lead Manager when decisions or leadership support are needed.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, Information Systems, Project Management, Engineering, or related field; equivalent experience may be considered.
• 2-5 years of experience in business operations, project coordination, program support, sales operations, contract operations, or related operational support roles.
• Strong organizational skills with the ability to manage trackers, follow‑ups, meeting notes, status updates, and multiple concurrent workstreams.
• Ability to work with cross‑functional teams and communicate clearly with internal stakeholders across sales, legal, finance, procurement, technical, and operations groups.
• Strong attention to detail and follow‑through, especially when collecting requirements, tracking document status, and preparing business operations materials.
• Proficiency with Microsoft Office tools, including Outlook, Teams, Word, Excel, PowerPoint, SharePoint/OneDrive, and tracker‑based reporting.
• Ability to summarize operational details into clear written updates, action items, and project status notes.
• Comfort working in a fast‑paced environment with changing priorities, customer‑facing deadlines, and leadership visibility.

Salary Range

$72,000 - $150,000

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.