Business Operations-Program Manager

Clear Channel Outdoor; City of Rochester (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Clear Channel Outdoor is seeking a Program Manager to lead strategic initiatives within the Business Operations team. You will gather requirements, collaborate with technology and process owners, and partner with leadership to design and roll out change effectively.

The role focuses on driving revenue and efficiency company-wide by aligning diverse groups, managing programs, and delivering measurable impact through strong analytics and communication.

Qualifications

• Experience leading program management initiatives.
• Ability to gather requirements and collaborate with technology and process owners.
• Experience designing and implementing change roll-outs with leadership.

Responsibilities

• Drive development and implementation of diverse strategic initiatives across the organization.
• Act as a change agent for strategic and operational improvement projects with measurable impact.
• Define, set-up, and implement change programs with line management and technology teams.
• Conceptualize and communicate strategic solutions to gain buy-in and measurable impact.
• Communicate project status with comprehensive plans, updates, risks, and results.

Skills

Project management

Stakeholder communication

Change management

Requirements gathering

Education

Bachelor's degree in Business, IT, or related field

Job description

Job Description Summary: As a member of the Clear Channel Outdoor Business Operations team, the Program Manager plays a key role in program management, leading projects in support of strategic initiatives that drive increased revenue and efficiency company-wide. More specifically, this role ensures successful execution by gathering and defining requirements, collaborating with technology and process owners to design new systems and processes, as well as partnering with the learning and development team and leadership to design and implement effective roll‑outs of change.

Job Responsibilities:

• Drive the development and implementation of diverse company strategic initiatives, link and align the efforts of diverse groups across the organization.
• Act as a key change agent for the company on strategic and operational improvement projects, driving impact from the initiatives, and ensuring execution is seamless.
• Ensure successful definition, set-up, and implementation of change programs across all aspects of the business in conjunction with line management and technology teams.
• Conceptualize and communicate strategic solutions to gain buy-in and create measurable impact.
• Effectively communicate project status through the creation and maintenance of comprehensive project plans and the distribution of regular updates with regards to schedules, progress, risks, change impacts, results, etc.
• Maximize synergy and collaboration between various teams and business owners.
• Drive analytics and business intelligence to understand industry and competitive dynamics, evaluate the overall performance or the impact of specific initiatives, and drive executive decisions.
• Provide administrative, analytical, conceptual, and other support in support of leadership and team members, as assigned.