Business Operations Program Analyst

Jobtailor; Colorado; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Jobtailor is seeking a seasoned Business Operations Analyst to analyze operational performance across programs, identify trends and risks, and translate data into actionable recommendations. You will prepare executive summaries, support strategic planning, and monitor program health while collaborating with cross-functional teams in Colorado.

The role requires 5+ years of experience, strong analytical and communication skills, and proficiency with Excel and Power BI.

Qualifications

• Bachelor's degree or higher in a related field.
• 5+ years of experience in business analysis, operational performance, strategy, consulting, program management, or related discipline.
• Experience analyzing business performance and translating findings into actionable recommendations.
• Experience supporting leadership teams with decision-making and strategic planning.
• Experience working across multiple business functions and stakeholder groups.
• Strong analytical and critical thinking skills.
• Ability to identify patterns, trends, risks, and opportunities from multiple information sources.
• Excellent written and verbal communication skills.
• Strong presentation and executive communication capabilities.
• Ability to influence without direct authority.
• Strong organizational and stakeholder management skills.
• Proficiency with Microsoft Excel, Power BI, and Microsoft Office applications.
• Ability to work onsite 3 days per week.

Responsibilities

• Analyze operational performance across programs and functions.
• Identify trends, risks, opportunities, and performance gaps impacting objectives.
• Interpret data from systems, reports, audits, reviews, and stakeholder feedback.
• Evaluate performance and recommend improvements to effectiveness, efficiency, and scalability.
• Prepare executive summaries, business reviews, and leadership briefings.
• Provide data-driven recommendations for operational and strategic decision-making.
• Assess initiatives, process changes, and business programs.
• Identify emerging issues and opportunities before they become challenges.
• Support prioritization by clarifying operational impacts, risks, and outcomes.
• Assist with business cases and operational assessments.
• Monitor operational performance and program health.
• Evaluate adherence to objectives and operational standards.
• Identify recurring issues and areas needing oversight.
• Support governance discussions and performance reviews.
• Promote accountability through fact-based analysis and visibility.
• Identify process, workflow, and customer experience improvements.
• Analyze root causes and recommend corrective actions.
• Support process improvement and transformation initiatives through research and tracking.
• Measure and communicate improvement effectiveness.
• Partner with Business Operations leaders on priorities and performance objectives.
• Facilitate discussions around trends, risks, challenges, and opportunities.
• Present findings and recommendations to operational and executive audiences.
• Translate complex information into clear, actionable insights as a trusted advisor.

Skills

Business Analysis

Operational Performance Evaluation

Data Interpretation

Process Improvement

Root Cause Analysis

Performance Monitoring

Strategic Planning

Program Management

Trend Analysis

Operational Assessment

Education

Bachelor's degree in Business Administration, Operations Management, Finance, Analytics, Engineering, Information Systems, or related field

Tools

Microsoft Excel

Power BI

Microsoft Office

Job description

• Analyze operational performance across multiple Business Operations programs and functions
• Identify trends, risks, opportunities, and performance gaps impacting business objectives
• Interpret data from operational systems, reports, audits, reviews, and stakeholder feedback
• Evaluate organizational performance and recommend improvements to effectiveness, efficiency, and scalability
• Prepare executive summaries, business reviews, and leadership briefings
• Provide data-driven recommendations for operational and strategic decision-making
• Assess operational initiatives, process changes, and business programs
• Identify emerging issues and opportunities before they become significant challenges
• Support prioritization by clarifying operational impacts, risks, and potential outcomes
• Assist with business cases and operational assessments
• Monitor operational performance and program health
• Evaluate adherence to business objectives, standards, and operational expectations
• Identify recurring issues, process breakdowns, and areas requiring oversight
• Support performance reviews, governance discussions, and operational assessments
• Promote accountability through fact-based analysis and performance visibility
• Identify process, workflow, operational outcome, and customer experience improvements
• Analyze root causes and recommend corrective actions
• Support process improvement and transformation initiatives through research, analysis, and outcome tracking
• Measure and communicate improvement effectiveness
• Partner with Business Operations leaders on priorities and performance objectives
• Facilitate discussions around trends, risks, challenges, and opportunities
• Present findings and recommendations to operational and executive audiences
• Translate complex information into clear, actionable insights as a trusted advisor

Requirements

• Bachelor's degree in Business Administration, Operations Management, Finance, Analytics, Engineering, Information Systems, or related field
• 5+ years of experience in business analysis, operational performance, strategy, consulting, program management, or related discipline
• Experience analyzing business performance and translating findings into actionable recommendations
• Experience supporting leadership teams with decision-making and strategic planning
• Experience working across multiple business functions and stakeholder groups
• Strong analytical and critical thinking skills
• Ability to identify patterns, trends, risks, and opportunities from multiple information sources
• Excellent written and verbal communication skills
• Strong presentation and executive communication capabilities
• Ability to influence without direct authority
• Strong organizational and stakeholder management skills
• Proficiency with Microsoft Excel, Power BI, and Microsoft Office applications
• Ability to work onsite 3 days per week

Core Competencies

Demonstrates expertise in analyzing operational performance and translating data into actionable insights to drive strategic decision-making. Proficient in stakeholder management and communication, with a focus on process improvement and organizational effectiveness.

Highest-signal resume keywords

• Business Analysis
• Operational Performance Evaluation
• Data-Driven Recommendations
• Stakeholder Management
• Microsoft Excel Proficiency

Hard Skills

• Business Analysis
• Operational Performance Evaluation
• Data Interpretation
• Process Improvement
• Root Cause Analysis
• Performance Monitoring
• Strategic Planning
• Program Management
• Trend Analysis
• Operational Assessment

Soft Skills

• Analytical Thinking
• Critical Thinking
• Communication Skills
• Presentation Skills
• Organizational Skills

Industry Keywords

• Business Operations
• Performance Gaps
• Operational Initiatives
• Stakeholder Feedback
• Executive Summaries

Tools & Technologies

• Microsoft Excel
• Power BI
• Microsoft Office