Business Operations & People Coordinator

Pinnacle CPA + Advisors; Grand Rapids (MI); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Remote/hybrid environment

Year-end bonus

401k with safe harbor match

Home office stipend

Paid time off

Parental leave

Access to co-working spaces

Job summary

Cooper People Group (CPG) seeks a Business Operations & People Coordinator to support the Sr. Director of Business Operations with administrative tasks, communications, and project management. You’ll liaise across associates, leadership, and vendors to keep programs on track.

In HR and operations, you’ll drive internal communications, payroll and benefits tasks, recruit support, and IT coordination while helping advance the firm’s mission and culture in a flexible remote/hybrid setting.

Qualifications

• Two or more years of administration experience in a small business.
• Associate's degree in business administration or related field or equivalent experience.
• Excellent interpersonal and communication skills across diverse backgrounds.
• One or more years of experience in providing HR support.
• Experience in payroll, benefits administration, or vendor management is a plus.

Responsibilities

• Manage internal team communications, including updates and leadership announcements.
• Coordinate materials for team meetings and staff events.
• Assist payroll and benefits administration and HR tasks.
• Support recruiting, onboarding, and training for open positions.
• Coordinate with IT for tickets and access management.

Skills

Administration experience

Interpersonal communication

Project management

HR support

Team collaboration

Education

Associate's degree in business administration

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Payroll software

Job description

Business Operations & People Coordinator

Cooper People Group (CPG) is a woman-owned, fast-growing firm whose purpose is to enrich the world of work. We'ew a team of seasoned HR leaders that are passionate about helping small to mid-sized companies across the Great Lakes and beyond to develop their HR strategy, structure, people and processes. We'ew driven to enrich the work of work because we believe that everyone deserves to do their best work with the best people and are guided by our core values:

• People First
• In It Together
• Masters of our Craft

WhatYou'llDo

The primary function of the Business Operations & People Coordinator is to support the Sr. Director of Business Operations with administrative and business tasks, communications, and project management. This individual will communicate across several audiences including CPG associates, firm leadership, and vendors.

Human Resources (HR):

• Responsible for internal team communications, including weekly updates, leadership presentations, and staff announcements and recognition.
• Coordinates and prepares materials for team meetings.
• Coordinates culture and engagement activities for the firm's associates.
• Completes payroll and benefits administration.
• Assistswith job posting and recruiting for open firm positions.
• Tracks and registered associates for trainings and events.
• Maintains the accuracy and completeness of the firm's associate directory.
• Acts as the IT subject matter expert and provides guidance to internal associates on the usage of our tools and technology.
• Supports tech implementation and training for firm associates.
• Coordinates with external IT support team on IT tickets.
• Tracks and coordinates IT software and hardware access for firm associates.

Business Operations & Office Administration Support:

• Weekly monitoring of employee time tracking.
• Processes and reconciles employee expense reimbursements for journal entries.
• Supports closing out the end of month and monthly billing activities.
• Tracks and manages reconciliation of third-party vendor accounts.
• Maintains shared office space.
• Coordinates ordering of marketing collateral and promotional items.
• Provides backup and support to Growth & Communications Manager as needed. Supports the Sr. Director of Business Operations with administrative and business tasks, communications, and project management.
• Assists in elevating the operations function of the firm to align with mission, vision, values and culture.
• Ordersoffice supplies and associate gifts.
• Monitors the firm's shared inbox.
• Other duties asrequiredto advance the mission of the firm.

WhatYou'llBring

• Two or more years of administration experience in a small business environment.
• Associate's degree in business administration or related field or equivalent experience.
• Excellent interpersonal and communication skills through verbal, listening, and written communication, with people from diverse backgrounds and experience
• One or more years of experience in providing HR support.
• One or more years of experience in general office administration, payroll, accounts receivable, and employee benefit administration, preferably in a small business.
• Proficient skills in MicrosoftSuiteespecially Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
• Additionalknowledge of the following web-based applications preferred, but notrequired: accounting software, project management, payroll processing systems, artificial intelligence platforms, cloud-based graphic design software, and software-as-a-service platforms.

Other Required Knowledge, Skills & Abilities:

• Balances independent work with working with a team
• Fluent in English language (speaking and writing)
• Initiative-taking and deadline driven. Detail-oriented and highlyaccurate
• Emotionally intelligent
• Skillful professional communication, both verbal and written
• Independent, with strong project management skills

WhatYou'llGet

• A chance to collaborate with the best in the biz at the beginning stages of a growing firm in an incredibly in-demand industry
• Super flexible and remote/hybrid environment
• Competitive compensation package including year-end bonus
• 401k with safe harbor match
• Home office + data stipend
• Paid time off + paid voluntary time
• Access to centralized co-working spaces
• Paid parental + medical leave

We believe that diversity, equity, and inclusion are not only essential values but also powerful drivers of our innovation and success both internally and with our clients. We invite individuals from all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, hairstyles, or any other characteristic to join us in our mission to enrich the world of work and create workplaces where diversity is not just acknowledged but celebrated.