Business Operations Manager (Starlink)

SpaceX; Lockhart (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

SpaceX in the United States is seeking a Business Operations Manager for Starlink to own global sales and operations planning, analyze key metrics, and drive strategic decisions across hardware product lines. The role partners with engineering to optimize supply and demand, accelerate market adoption, and improve working capital.

You will lead cross-functional initiatives, design decision-support tools, and support leadership with actionable recommendations to enhance product availability and

Qualifications

• Bachelor's degree in engineering, mathematics, computer science, data science, physics, or business.
• 4+ years of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship.
• 2+ years of experience in Excel or programming.

Responsibilities

• Own global S&OP for specific hardware products to convert hardware into active, paying customers.
• Analyze KPIs including active subscribers, network utilization, latency, inventory turnover, and hardware unit economics.
• Translate analysis into strategic insights and hardware mix strategy to accelerate adoption and maximize LTV.
• Orchestrate global supply allocation and demand forecasting with network engineering.
• Drive resource planning for verticals and hardware ramp/sunset plans with engineering.
• Enable go-to-market execution post-licensing and certification for zero-latency deployment.
• Identify initiatives to improve Starlink's operational trajectory with leadership.

Skills

Data-driven

Cross-functional

Excel

SQL

Python

Education

Bachelor's degree in engineering, mathematics, computer science, data science, physics, or business

Tools

SQL

Python

Excel

Power BI

Tableau

Looker

Job description

the company was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today the company is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars.

BUSINESS OPERATIONS MANAGER (STARLINK)

StarlinkBusiness Operationscombines traditional planning and analysis with broader business decision‑making and strategy, directly supportingthe company’s leadership.Business Operationsis embedded in daily operations, supporting both near‑term execution and long‑term planning. Team members are expected to analyze data and provide recommendations and to lead cross‑functional decision‑making and implementation of the recommendations. StarlinkBusiness Operationsis lean and dynamic,operatingwith a fluid structure that favors high agency. Weexpect high performers to expand their scope across the program’s most critical bottlenecks.

RESPONSIBILITIES:

• Own global S&OP (sales & operations planning) for specific hardware products to convert hardware into active, happy, paying customers
• Analyze key performance indicators, especially active subscribers,networkutilization,produce-to-activate latency, inventory turnover, and hardware unit economics(CAC, payback period);includes developing complex S&OP models and decision‑making tools
• Translate analysis into strategic insights andhardware mix strategyto accelerate hardware adoption, maximize lifetime value, and minimize working capital
• Orchestrate global supply allocation and demand forecasting by synthesizing complex demand signals against dynamic, geographically specific network capacity constraints, working directly with network engineering
• Drive resource planning for specific verticals, including the execution of critical hardware ramp and sunset plans in close collaboration with hardware & manufacturing engineering
• Enable and accelerate go‑to‑market execution for products post‑licensing and certification to ensure zero‑latency deployment
• Identifyinitiatives for improvement of Starlink’s operational trajectory, including developing, tracking, and executing business initiatives with the company’s leadership

BASIC QUALIFICATIONS:

• Bachelor's degree in engineering, mathematics, computer science, data science, physics, or business
• 4+ years ofexperience inengineering,manufacturing, product management,operations,FP&A, consulting, banking, or entrepreneurship
• 2+ years of experiencein Excel orprogramming

PREFERRED SKILLS AND EXPERIENCE:

• Evidence of exceptional ability, especially within an ambiguous environment
• Quantitative dual degree inengineering field andeconomicsorbusinessfield and/or equivalent professional experience
• Demonstrated success driving tangible impact/influencing within a broader organization
• Extreme sense of urgency and ownership; bias toward action and automation
• Ability to read and interpret income statements, balance sheets, and cash flow statements
• Strongproficiencyin SQL and Python; ability to handle large datasets independently
• Excellent analytical modeling skills (e.g., Excel, Power BI, Tableau, Looker)
• Strong written and verbal communication skills, particularly with senior business leaders

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and weekends as needed
• Willingness to travel to customer sites, other the company locations, and events as needed

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

the company is an Equal Opportunity Employer; employment with the company is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

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