Business Operations Manager, Prime Video

Amazon Inc.; Seattle (WA); On-site; USD 77,000 - 135,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Vision coverage

401(k) with match

Paid time off

Parental leave

Flexible Spending Accounts

Job summary

Amazon.com Services LLC, home to Prime Video, seeks a Business Operations Manager to drive end-to-end planning and cross-functional initiatives that scale the business and enhance customer experience. The role collaborates with content, product, marketing, finance, and tech to improve rigor and speed, while delivering measurable outcomes.

The role emphasizes ambiguity tolerance, strong program management, and clear stakeholder communication to support strategic priorities and operational

Qualifications

• Bachelor's degree in a relevant field or equivalent work experience.
• 3+ years experience in business operations, strategy, or program management.
• Experience leading cross-functional programs from concept to delivery.

Responsibilities

• Drive end-to-end business planning, goals, and reviews.
• Build and maintain executive reporting mechanisms for leadership.
• Execute cross-functional programs to improve efficiency and reduce costs.
• Partner with Finance, Product, Content, Marketing, and Technology to align priorities.
• Manage stakeholder relationships and clear communication across teams in the organization.
• Develop SOPs, playbooks, and process documentation for continuity.
• Lead post-launch retrospectives and translate findings into improvements.

Skills

Cross-functional collaboration

Program management

Analytical skills

Stakeholder management

Executive communication

Ambiguity handling

Education

Bachelor's degree or equivalent experience

Tools

Asana

Airtable

Job description

Business Operations Manager, Prime Video

Job ID: 10582268 | Amazon.com Services LLC

Prime Video is seeking a motivated and detail-oriented Business Operations Manager to join our team. In this role, you will support operational excellence and strategic initiatives that scale Prime Video's business. You will contribute to critical mechanisms, support go-to-market planning and execution for business initiatives, and deliver cross-functional programs that impact the customer experience and business outcomes.

The ideal candidate is a builder who is comfortable working in ambiguity, combines solid analytical skills with strong program management capabilities, and has a track record of delivering results in fast-paced environments. You will work at the intersection of content, product, marketing, and finance to help Prime Video operate with rigor, speed, and a relentless focus on customers.

Key Job Responsibilities

• Drive end-to-end business planning processes including operational planning, goal-setting and business reviews
• Build and maintain executive reporting mechanisms to surface actionable insights for leadership
• Execute cross-functional programs and initiatives that improve operational efficiency, reduce costs, and accelerate time-to-market for strategic priorities
• Partner with Finance, Product, Content, Marketing, and Technology teams to align priorities, remove blockers, and drive execution against shared goals
• Manage stakeholder relationships across multiple teams; communicate clearly and contribute to alignment across groups
• Develop and maintain SOPs, playbooks, and process documentation to ensure operational continuity and institutional knowledge
• Drive post-launch retrospectives and lessons-learned processes; help translate findings into process improvements and preventive mechanisms

Basic Qualifications

• Bachelor's degree in a relevant field or equivalent work experience
• 3+ years of experience in business operations, strategy, program management, or a related analytical role
• Experience managing cross-functional programs or workstreams from conception through delivery
• Strong written and verbal communication skills, including the ability to write clear, concise documents and present to senior audiences
• Experience earning trust with and influencing stakeholders across diverse functional areas
• Interest in and familiarity with the media, entertainment, or streaming industry

Preferred Qualifications

• Experience contributing to scalable operational workflows that reduced cycle time or increased throughput
• Experience leading business review mechanisms and executive reporting
• Exposure to change management — rolling out new processes, tools, or operating models across teams
• Experience transitioning ad hoc or manual processes into repeatable, self-service mechanisms
• Experience leveraging AI tools or automation to scale operational workflows, improve reporting efficiency, or eliminate repetitive manual work
• Experience owning and administering operational tooling for project management or data management (e.g., Asana, Airtable)
• MBA or advanced degree in a quantitative discipline

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, CA, Culver City - 77,100.00 - 134,900.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.