Business Operations Manager (HR & Payroll)

The Chronicle Of Higher Education, Inc.; Baltimore (MD); Hybrid; USD 94,000 - 105,000; Full time

Benefits offered by this job

Paid vacation leave

15 paid holidays

Personal leave

Sick time accrual

Health insurance

Tuition remission for dependents

Flexible work schedules

Teleworking options

Job summary

The University of Maryland Baltimore (UMB) is seeking a Business Operations Manager (HR & Payroll) for the School of Dentistry. This hybrid, essential role will supervise payroll operations, handle reconciliations, and support HR-related matters for about 400 employees including faculty.

You will implement process improvements and ensure compliance with HR/payroll policies. Requirements include a Bachelor's degree in a related field and at least five years' business experience, with two years in

Qualifications

• Bachelor's degree in a related field as listed.
• Five years of business-related experience with at least two in HR/payroll.
• Two years of direct supervisory responsibilities in HR/payroll.
• Preferred: three years of supervisory experience and HR/employee relations exposure.

Responsibilities

• Supervise, lead, train, and mentor payroll and HR staff; hire, coach, and perform reviews.
• Oversee day-to-day payroll operations, reconciliation, and reporting; ensure compliance.
• Improve payroll processes and communications; handle year-end processing.
• Interpret HR and payroll policies; resolve issues and provide guidance to leadership.
• Manage HR transactions, audits, and confidentiality; support onboarding/offboarding.
• Coordinate with campus HR and payroll to ensure accuracy and compliance.
• Handle employee relations matters and provide excellent customer service.

Education

Bachelor's degree in business administration, public administration, finance, marketing, accounting, human resources, or related field

Job description

The University of Maryland Baltimore (UMB) is currentlyseeking a Business Operations Manager (HR & Payroll) forthe School of Dentistry . The School of Dentistry has acentralized HR and Payroll office responsible for a full range ofhuman resource services and payroll processing functions. Thisposition will be charged with managing payroll operations and willalso help to manage and support HR-related matters.

The School has nearly 400 active employees, including 140 full-timefaculty members.

This is a Hybrid position, eligible for two (2) telework daysper week. This role is designated as an essentialemployee.

Benefits: Exempt Regular

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, alongwith additional exciting perks that employees cantake advantage of. This position participates in a retirementprogram (pension or optional retirement plan/ORP) that must beselected and is effective on your date of hire. Exempt regularstaff receive a generous PAID leave package that includes over 4weeks of vacation accrued each year, 15 paid holidays, 3 personalleave, unlimited accrual of sick time, and comprehensive healthinsurance; professional learning and development programs; tuitionremission for employees and their dependents at any UniversitySystem of Maryland school; and flexible work schedules andteleworking options (if applicable per job).

UMB is a public university and constituent institution of theUniversity System of Maryland. All employees are expected to workprimarily physically within the State of Maryland.

Primary Duties:

• Supervise, lead, train, and mentor Business OperationsSpecialists. Responsible for hiring and retaining staff, careercoaching, professional development, and performance reviews. Builda strong and cohesive work team that works collaboratively toachieve unit's goals. Create and establish payroll processing goalsand objectives.
• Manage the overall day-to-day operations of the UMSOD payroll,including payroll processing, payroll reconciliation, commitmentaccounting, payroll adjustments, overpayments, leave adjustments,and timesheets. Monitor and resolve payroll discrepancies,investigating and resolving issues promptly and accurately. Overseevisa processing. Generate various payroll and system reports.Review and approve payroll reconciliation. Partner with the CampusFinancial Services Payroll office to ensure proper reconciliationand payroll compliance.
• Implements improvements to processes, procedures, and workflowto create payroll efficiencies.
• Manage and distribute various school-wide payrollcommunications to employees.
• Manage year-end payroll processing and end-of-fiscal-yearchanges for faculty.
• Responsible for processing, tracking, monitoring, and auditingSOD Monthly paper timesheets for fellows. Establishes appropriatechecks and balances to ensure payroll and timesheet compliance andaccuracy.
• Addresses employee concerns related to payroll, providingexcellent customer service and support.
• Oversee SOD leave management, including reviewing, processing,tracking, and analyzing various human resource transactions such asFML, parental leave, advance sick leave, accident leave, collegialleave, etc. Review and approve leave accrual reports. Provideguidance to UMSOD employees regarding family and medical leave,ADA, paid family medical leave, etc.
• Interpret SOD and UMB policies, such as FMLA, advance sickleave, etc., to determine the appropriate course of action relatedto HR transactions and payroll processing.
• Manage and resolve UMSOD employee and labor relations mattersbased on allocated departments, including policy interpretation;conduct internal investigations. Advise faculty and staff andprovide recommendations. Manage grievance processes. Reportfindings and recommendations to the Director of HR and Payroll.Partner with Campus HR Employee and Labor Relations.
• Serves as an advisor on various human resources and payrolloperations.
• May assist leadership with setting strategic HR and payrollgoals and objectives.
• Co-facilitate new employee onboarding and serve as back-up foroffboarding employees.
• Ensures HR transactions and data are accurate, identifiesinaccuracies and errors, and takes appropriate action to rectifythem. Approve various HR transactions in the system.
• Apply and communicate HR policies and practices and provideproblem resolution support and elevate to UMSOD leadership andCampus HR as needed.
• Manage various HR and Payroll transaction logs and conductregular payroll audits to ensure processing is complete andaccurate.
• Manage faculty and staff job postings on the UMSODwebsite.
• Serve as back-up to the Director of Human Resources andPayroll; serve as back-up on faculty and staff recruitments.
• May serve on various UMSOD and campus-wide committees andinitiatives.
• Maintain confidentiality of all HR, payroll, and employeedata.
• Perform other duties as assigned.

Qualifications :

Education:

Bachelor's degree in business administration,public administration, finance, marketing, accounting, humanresources, or other related field.

Experience:

Five (5) years of business-related experiencerequired for the position, with at least two (2) years' experiencein human resources and payroll, finance, facility operations, orresearch administration.

Supervisory Experience:

Two (2) years of direct managementresponsibilities that involves personnel recruitment, training, andprofessional development related to the position.

Preferred:

• Three (3) years of prior hands-on supervisory experience.
• HR and Employee and Labor Relations experience.
• Payroll experience with strong understanding of payrollprocessing and complex payroll calculations.
• Experience in higher education.
• Exceptional communication and interpersonal skills, with theability to interact effectively with employees at all levels of theorganization, including students.

Other:

Related experience may be substituted for minimumeducation.

Knowledge, Skills, Abilities:

Knowledge of position requirements. Knowledge of all applicablerequirements, regulations, and laws. Skill in effective use ofapplicable technology/systems. Ability to effectively communicateboth verbal and written thoughts, ideas, and facts. Ability to workcooperatively with others and independently. Ability todemonstrate, understand, apply, and adhere to the UMB Core Valuesof Respect and Integrity, Well-being and Sustainability, Equity andJustice, and Innovation and Discovery.

Hiring Range:

Hiring Range: $94,000 - $105,000, Commensurate with educationand experience

UMB is committed to cultivating a diverse and inclusive workforceand is proud to be an equal employment opportunity employer. Allqualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, ancestry or nationalorigin, sex, pregnancy or related conditions, sexual orientation,gender identity or expression, genetic information, physical ormental disability, marital status, protected veteran's status, orany other legally protected classification.

If you anticipate needing a reasonable accommodation for adisability under the Americans with Disabilities Act (ADA), duringany part of the employment process, please submit a UMB Job Applicant Accommodation Request. Youmay also contact [e-mail]. Please note thatonly inquiries concerning an ADA request for reasonableaccommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discriminationin any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Readthe UMB Notice of Non-Discrimination for moreinformation.