Business Operations Manager

Motive; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

Motive is seeking a high-potential Business Operations leader to shape go-to-market strategy across Sales, Marketing, and Customer Success. You will analyze market trends, segment customers, and prioritize opportunities with senior leaders to drive scale.

You will build analytical models and dashboards, translate data into actionable recommendations, and push for continuous process improvements using AI to improve efficiency and performance.

Qualifications

• 6+ years of experience in consulting, banking, private equity, or Strategy & Operations.
• Experience at a hypergrowth and rapidly scaling SaaS company.
• Bachelor's degree required; MBA is a plus.
• Advanced communication, presentation, and organization skills; executive presence with C-suite interactions.
• Proficient in data management and building data models; SQL preferred.

Responsibilities

• Develop go-to-market strategies by analyzing market trends, customer segmentation, and competitive landscape.
• Collaborate with senior leaders to prioritize high-growth opportunities and drive strategic execution across GTM functions.
• Lead cross-functional initiatives connecting Sales, Marketing, and Customer Success to scale operations.
• Create robust analytical models and dashboards to provide actionable insights into go-to-market and product performance.
• Proactively identify trends, opportunities, and risks, translating data into clear recommendations and leveraging AI to improve efficiency.

Skills

Executive presence

Strong communication

Data analysis

Leadership

Cross-functional collaboration

Data modeling

AI familiarity

Education

Bachelor's degree

MBA

Tools

SQL

Google Sheets

Excel

AI tools

Job description

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more.

About the Role:

Business Operations at Motive is a highly cross-functional group that is responsible for developing our go-to-market strategy, improving go-to-market efficiency, and ensuring that we are hitting our growth targets. Our team is maniacal about and energized by the challenge of getting our hands dirty in any problem across Sales, Marketing, or Customer Success, and finding ways to help us scale more efficiently. We are a low-ego, highly-motivated group that collaborates with cross-functional stakeholders to drive alignment and execution. Examples of major strategic initiatives Business Operations takes on are optimizing the structure of our sales force, experimenting with new sales and marketing motions, and determining how we can leverage AI to improve operations.

What You'll Do:

Develop go-to-market strategies by analyzing market trends, customer segmentation, and Motive’s competitive landscape. Collaborate with senior leaders to prioritize high-growth opportunities and drive strategic execution, ensuring alignment across all go-to-market functions. Lead cross-functional initiatives that connect the dots across different functions and stakeholders. You will be the driving force behind high-impact, high-visibility strategic initiatives that are critical to scaling our business by facilitating communication and collaboration between departments to ensure alignment and effective execution. Create robust analytical models and dashboards to provide actionable insights into go-to-market and product performance. You will take a hands-on approach to proactively identify trends, opportunities, and risks, translating data into clear recommendations for optimizing commercial results - leveraging AI throughout the process to drive scale and efficiency. Champion operational efficiency by continuously identifying and addressing process inefficiencies - you never stop asking “can we be doing this better?” Design and implement innovative solutions to streamline workflows, enhance productivity, and drive a culture of continuous improvement across the organization.

What We're Looking For:

6+ years of relevant experience in consulting, banking, private equity, or Strategy & Operations, combined with in-house at a SaaS company Recent experience at a hypergrowth and rapidly scaling SaaS company Recent Bachelor's degree required; MBA is a plus Advanced communication, presentation, and organization skills Executive presence and comfort communicating with the C-suite Exceptional spreadsheet / data management skills, SQL proficiency preferred Expert with Google Sheets & Excel, with the ability to build data models Proficient in AI tools and comfortable leveraging AI to maximize effectiveness of daily work Intellectual curiosity supported by exceptional analytical skill Strong, demonstrated leadership capabilities Experience working on cross-functional projects with various stakeholders and a demonstrated expertise in managing such projects Able to work in ambiguous, fast paced, environments under tight and unpredictable timelines Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here. UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. Regarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law. Non-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds. All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.