Business Operations Manager

Divergent; Torrance (CA); On-site; USD 134,000 - 212,000; Full time

Benefits offered by this job

Equity plan

Bonus opportunities

Paid vacation

Parental leave

Health benefits

Life insurance

Disability coverage

Development reimbursement

Job summary

Divergent specializes in engineering and manufacturing of advanced systems, driving critical projects onsite in Torrance, CA. We seek a Business Operations Manager to bridge the business, data, and engineering/AI teams and enable high‑quality, data‑driven decisions across the organization.

You will own the SIOP process, develop dashboards and KPIs, and lead cross‑functional initiatives to improve planning, budgeting, and capex workflows in a fast‑growing hardware environment.

Qualifications

• Bachelor's degree in Supply Chain, Operations, Engineering, Business, or Finance.
• 5–8+ years of cross-functional operations leadership in advanced manufacturing or tech-driven sectors.
• Strong data and analytics capability with SQL and Python or R.
• Experience budgeting and capex workflows; data governance mindset.

Responsibilities

• Own and continually improve the monthly SIOP process with scenario analysis and clear decisions.
• Facilitate structured business reviews aligning Sales, Programs, Engineering, Operations, Finance and more.
• Translate ambiguous questions into repeatable data and reporting structures.
• Develop and maintain trusted dashboards, KPIs, and data governance.
• Partner with data science, digital, and AI teams to enhance planning systems and tools.
• Lead cross-functional risk assessment, mitigation plans, and cross‑functional alignment.
• Collaborate with Finance and functional leaders to ensure plans support strategic objectives.
• Drive continuous improvement via process design, change management, and adoption of new tools.

Skills

SQL

Python

Data analysis

Cross-functional leadership

SIOP

Budgeting

Capex knowledge

Power BI

ERP/MRP

Project management

Education

Bachelor's degree in relevant field

Job description

Divergent is building the new industrial age. Every day, our teams design, manufacture, and assemble advanced systems for some of the world’s most demanding industries. Our integrated engineering and manufacturing platform transforms complex designs into production-ready solutions, helping customers move faster, build smarter, and deliver critical systems when they matter most. Divergent is a qualified Tier 1 supplier to global automotive OEMs and supports leading U.S. aerospace and defense companies.

Join us and help push the boundaries of what can be built.

Purpose

The Business Operations Manager is a generalist, cross-functional leader who bridges the business, data, and engineering/AI teams and is responsible for enabling high-quality, data-driven decision-making, operational alignment, and communication across the organization. This role establishes and facilitates the business processes, operating rhythms, and governance that enable Engineering, Programs, Operations, Supply Chain, Finance and other functional teams to make informed decisions, manage risk, and execute against company priorities, with a specific focus on driving efficient data flows and partnering with software/AI teams to operationalize our most critical, data-driven business decisions such as budgeting and capital investment (capex).

This role owns making the Sales, Inventory, and Operations Planning (SIOP) process more efficient and effective, facilitating aspects of it as a central cross-functional forum to align demand, supply, capacity, inventory, and financial objectives, including the inputs that feed downstream decisions like budgeting and capital planning. Beyond SIOP, this person will help identify which other operational processes the business strategically needs and then design, stand up, and lead them, bringing the same cross-functional rigor and data discipline applied to SIOP.

Success in this role requires navigating ambiguity, translating complex data into actionable insights, aligning stakeholders with competing priorities, and continually improving the systems, analytics, AI/automation tooling, and governance that support operational excellence in a fast-paced, high-growth environment.

The Role

• Own aspects of and continually improve the company's monthly SIOP process, ensuring timely inputs, scenario analysis, and clear decisions at each step, while concurrently owning other strategic, cross-functional processes that affect operational decision-making and require the same rigor.
• Facilitate structured business reviews, SIOP and beyond, that align Sales, Programs, Engineering, Operations, Supply Chain, Finance and other functional teams around priorities, risks, dependencies, and execution plans.
• Translate ambiguous business questions (e.g., "should we approve this capex request?") into the data, reporting structure, and process needed to answer them repeatably, not just producing a one-off analysis.
• Develop and maintain trusted reporting dashboards, KPIs, and data governance processes that provide leadership with accurate, actionable insights.
• Partner closely with data science, digital, and AI/automation teams to improve planning systems, reporting capabilities, automation, and analytics that support scalable business operations, including hands‑on evaluation and direction of new AI‑enabled tools as they become available, not just coordinating with the teams that build them.
• Identify cross‑functional risks, constraints, and opportunities, driving mitigation plans and ensuring decisions are documented, communicated, and executed.
• Partner with Finance and functional leaders to ensure operational plans support strategic and financial objectives.
• Lead continuous improvement initiatives by evaluating existing processes, identifying inefficiencies and opportunities, partnering with functional leaders to design improved ways of working, and driving measurable improvements to operational performance.
• Lead implementation of process improvements through excellent project management, stakeholder coordination and buy‑in, defining business requirements, supporting software system development, driving change management, and ensuring successful adoption of new processes and tools.

Basic Qualifications

• Ability to lawfully access information and technology that is subject to US export controls.
• Bachelor’s degree in Supply Chain, Operations Management, Engineering, Business, Finance, or related field.
• 5 – 8+ years of progressive experience in business operations, S&OP/SIOP, program management, supply chain, production planning, engineering operations, or other cross‑functional operational leadership roles within advanced manufacturing, electronics, aerospace, medical devices, or related technology‑intensive sectors.
• Excellent communication and facilitation skills, with a proven ability to influence and drive decisions cross‑functionally and at all levels of an organization (executive leadership to execution teams).
• Experience leading impactful cross‑functional projects involving data and business processes.
• Hands‑on data query and analysis ability (e.g., SQL, Python, or R).
• Able to translate an ambiguous business question into the data and reporting structure needed to answer it repeatably.
• Comfortable partnering with software engineering and AI/ML teams - can scope requirements, evaluate tooling, and speak credibly about feasibility and tradeoffs without being a hands‑on engineer.
• Has worked in a scaling or fast‑changing environment where processes had to be built from the ground up, not just inherited and maintained; comfortable with ambiguity and a lack of existing playbooks.
• Track record designing and standing up new operational processes from scratch, not just optimizing existing ones.
• Experience supporting recurring, high‑stakes business decision cycles such as budgeting, forecasting, or capital investment (capex) approval workflows.
• Preferred: platform proficiency in ERP/MRP and advanced planning or analytics tools (e.g. SAP, Oracle, Kinaxis, o9, Power BI, or similar).
• Preferred: solid understanding of key supply chain concepts: forecasting, capacity planning, inventory optimization, lead‑time management, and product lifecycle management.
• Preferred: experience operating in a hardware technology environment, where physical production constraints (supply chain, capacity, lead times) intersect with software/data‑driven decision‑making.
• Generalist mindset: equally comfortable in a finance/budgeting conversation, a process‑mapping workshop, or a requirements discussion with engineers.
• Growth mindset with a track record of building or maturing processes, not just operating in steady‑state environments.
• Comfort operating in fast‑changing, ambiguous environments with imperfect data and time‑constrained decisions.
• Systems thinker who sees end‑to‑end value streams and can simplify complex data and business planning processes into high level visuals and discussions for decision‑making.
• Data‑driven and highly analytical, comfortable challenging assumptions and using facts to resolve conflicts.
• Strong collaborator who breaks down functional silos and creates shared ownership of the plan.
• Bias for action, with a focus on execution, follow‑through, and measurable results.
• Highly organized, detail‑oriented, and comfortable operating with urgency and ambiguity while still driving structure and accountability.
• Strong influencer and facilitator who can navigate conflicting priorities, challenge assumptions, and align senior leaders and technical teams around difficult tradeoff decisions.

What Success Looks Like

This is a manager‑level individual‑contributor role. Success is measured by how much faster and more reliably the business can move from a data‑driven question - budgeting, capex, or otherwise - to an operational decision, and by the quality and durability of the processes and data flows put in place to make that repeatable.

• This role is based onsite in our Torrance, CA office.

Compensation

At Divergent, our pay range is based on the level of the job. For this role, we will consider candidates at levels S06 - S07 as evaluated through our interview process.

• SIOP Manager (Principal) / S07: $154,300 - $212,160

Pay Range

$133,580 - $212,160 USD

What We Offer:

• Holistic Compensation Package: Enjoy a world‑class compensation package that includes a competitive salary, equity plan, and discretionary results‑based incentive bonus opportunities, ensuring you’re truly valued for your contributions.
• Wellness and Time Off: Embrace a healthy lifestyle with paid vacation, sick time, and company holidays, including a year‑end shutdown to recharge. We support growing families with paid parental leave, recognizing the importance of bonding time.
• Comprehensive Health and Wellness: Prioritize your well‑being with our comprehensive health and wellness benefits, offering both HMO and Premium PPO options. Additionally, benefit from company‑sponsored life insurance and short and long‑term disability coverage for peace of mind.
• Investment in Growth: We’re committed to your professional development. Take advantage of reimbursement opportunities for learning and development initiatives, empowering you to continuously expand your skill set and reach peak performance.
• Collaborative and High‑Performing Environment: Join our collaborative, dynamic, and high‑performing team within a fast‑paced, mission‑driven company. Together, we’re disrupting the traditional manufacturing industry, fostering innovation, and integrating people and technology to reduce our footprint.

Equal Employment Opportunity

Divergent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected characteristic. Divergent provides affirmative action in employment for qualified Individuals with Disabilities and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

EEO Poster

E-Verify: Right to Work

Our company participates in E‑Verify. E‑Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I‑9). The information provided on the Form I‑9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.

Eligibility to Work Poster (English) | Eligibility to Work Poster (Spanish)

Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO)

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO), we will consider for employment qualified applicants with arrest and conviction records.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Divergent’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.