Business Operations Manager

Sprites; San Francisco (CA); Vor Ort; USD 180.000 - 240.000; Vollzeit

Zusammenfassung

Campfire is seeking a strategic, hands-on operator to own the business behind the business. You will tackle high-stakes problems, turning messy processes into self-running systems and collaborating with every team across the company.

You will define metrics, own ARR and bookings reporting, manage contracts, lead GTM operations, and drive automation with AI and tooling. You’ll report to leadership and help scale a fast-growing finance-focused organization.

Qualifikationen

• 2-4 years in business operations, top-tier consulting, banking, VC or PE, or founding a startup.
• Analytical to the core; can build models and tell the story behind the numbers.
• AI-native in how you work; use tools to automate and optimize.
• Commercially sharp; able to read contracts and negotiate.
• Clear communicator; explain messy problems to leadership and cross-functional partners.
• Relentless follow-through; closures and commitments are kept.
• Comfortable with ambiguity; will define new roles and processes as needed.

Aufgaben

• Own the operating rhythm: planning, goal-setting, and metrics cadence across the company.
• Define and report core metrics (ARR, pipeline, bookings, retention, spend) and provide answers from data.
• Lead vendor negotiations and contract lifecycle with legal, avoiding unnecessary renewals.
• Own CRM configuration, territory and quota planning, and sales compensation mechanics.
• Oversee company infrastructure: insurance, office, real estate, compliance, systems.
• Lead special projects like new market launches and monetization initiatives with pricing.
• Automate processes with code, AI, and the right tools to scale without adding headcount.

Kenntnisse

Owner mindset

Analytical in spreadsheets

AI-native in how you work

Commercially sharp

Clear communicator

Relentless follow-through

Comfortable with ambiguity

Tools

Claude Code

Jobbeschreibung

About Campfire

Campfire is building modern accounting software for startups and mid-size tech companies, and we're going head to head with giants like NetSuite to do it. Our AI-native general ledger runs the close, revenue recognition, and reporting for finance teams that have outgrown QuickBooks and refuse to settle for a legacy ERP.

The role

You'll own the business behind the business. You'll be the person leadership sends in on Campfire's highest-stakes problems, including ones nobody here has solved before. You'll get problems, not tasks, and you'll be expected to take them from "this is a mess" to "this runs itself." You'll work directly with every team at Campfire, and you'll have the authority to make decisions.

What you'll own

• The operating rhythm. Help build and run the planning, goal-setting, and metrics cadence the company runs on. Make sure every team knows the number they own and whether they're hitting it.

• The numbers leadership trusts. Set the definitions for every core metric, then own the reporting for ARR, pipeline, bookings, retention, and spend. When the founders or the board ask a question, you have the answer, pulled straight from the raw data yourself.

• Commercial contracts and vendors. Run vendor negotiations and renewals, manage the contract lifecycle with legal, and make sure we never auto-renew something we don't need.

• Sales and GTM operations. Own CRM configuration, territory and quota planning, and the mechanics of how reps get paid. Make the sales team faster without letting the data get messy.

• The company's infrastructure. Insurance, office and real estate, compliance, and the systems that keep a growing company running. Nothing falls through the cracks on your watch.

• Special projects that matter. New market launches, partnerships, monetization and packaging work alongside our pricing lead, board prep. You'll take new initiatives from zero to one. When something important doesn't have an owner yet, it lands with you.

• Automation over headcount. If a process runs on spreadsheets and goodwill, rebuild it with code, AI, and the right tools so it scales without adding people.

Who you are

We care more about trajectory than pedigree. If you've owned hard problems end to end and have the results to show for it, we want to hear from you.

• An owner, not a coordinator. 2-4 years in business operations, top-tier consulting, banking, VC or PE, or founding a startup. You've been the person things roll up to.

• Analytical to the core. You're excellent in spreadsheets and you build models that hold up to scrutiny - you can tell the story behind the numbers.

• AI-native in how you work. You already use tools like Claude Code to automate work, build internal tools, and get more done than a team twice your size.

• Commercially sharp. You can read a contract, spot the bad clause, and negotiate a better deal with a vendor.

• A clear communicator. You can walk leadership or the board through a messy problem and leave them with a decision, and you're just as effective working alongside an AE or a support rep.

• Relentless follow-through. You close loops. When you say something will get done, it gets done, and people stop checking.

• Comfortable with ambiguity. Half of this job doesn't exist yet. You'll define it.

Why this role

• Direct line to leadership. You work with leadership on decisions that move the business.

• Breadth you won't find elsewhere. Finance, sales, legal, and operations all cross your desk. It's a launchpad into leadership and the fastest path to running a business yourself.