Business Operations Manager

Stanford Medicine Children's Health; Palo Alto (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Lucile Packard Children's Hospital Stanford in Palo Alto, CA is seeking a Business Operations Manager to oversee financial and operational functions across departments. The role emphasizes budget management, contract negotiation, and collaboration with Finance and Strategic Planning to improve financial performance and productivity.

The position requires people leadership, development of staff, and coordination with service lines to implement strategic initiatives and ensure timely completion of

Qualifications

• Experience managing budgets and financial planning.
• Contract negotiation and vendor management.
• Collaboration with Finance and Strategic Planning.
• People leadership and supervisory experience.
• Ability to manage multiple departments and strategic initiatives.

Responsibilities

• Oversee day-to-day financial and business operations of assigned departments.
• Lead budgeting and forecasting processes with service lines.
• Negotiate contracts with outside parties while aligning with goals.
• Support strategic planning and business development initiatives.
• Provide leadership and develop staff to meet performance standards.
• Ensure compliance with policies and quality programs.

Job description

Category: Business Operations
Job Type: Full time
Shift: Day - 08 Hour
Location: Palo Alto, CA
Req: P145057-2846
Employee Group: Exempt
Benefits Eligible: Yes
Remote Eligible: No
Department: Administration Nursing
Scheduled Weekly Hours: 40

At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
Job ID: P145057-2846

JOB SUMMARY

This paragraph summarizes the general nature, level and purpose of the job.

The Business Operations Manager for oversees financial and operational functions, ensuring strategic alignment across departments. Key responsibilities include budget management, contract negotiation, and collaboration with Finance and Strategic Planning. The role focuses on enhancing financial performance, optimizing productivity, resource management, and implementing quality improvement programs. Provides people leadership by fostering a positive work environment, setting performance expectations, and supporting professional development. Responsible for supervisory functions assigned staff including interviewing, hiring, terminating, scheduling, evaluating performance, reviewing quality, reconciling timecards, educating, coaching, developing staff, and monitoring activities to ensure performance standards are achieved. The Manager also supports project execution within assigned departments and service areas to achieve strategic goals and ensure timely completion.

ESSENTIAL FUNCTIONS

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

• *Works closely with Director of Business Operations to ensure adherence to budget. Collaborates to improve efficiency and cost-effectiveness of operations. Oversees expenditures to ensure appropriate use of department funds. Works in collaboration with the Department/Service Line Director in development, specifications, requirements and financial models for contracted services with outside parties for products and services.
• *Leads the budgeting process for assigned departments and service areas to ensure financial integrity, resource allocation, and improved cost-efficiency. This includes variable staffing model RVU allocation, cost-accounting methodologies, and charge capture processes,
• *Oversees and leads all contractual agreements related to assigned departments and service areas, securing terms that align with organizational goals and regulatory standards.
• *In conjunction with Strategic Planning and Business Development, conducts market, financial, demographic and clinical utilization research from various software resources to support business development initiatives and strategic planning projects.
• *Responsible for managing the day-to-day financial and business operational activities of assigned departments/service lines. Partners closely with Financial Planning, Strategic Planning and Business Development, Decision Support Services, Purchasing and Managed Care Contracting. Responsibilities include working with Service Line Director(s) on budgeting, forecasting, accounting, long range planning, pricing, negotiation, generation of contracts with outside parties, and submission of patient charges for services. works closely with senior management to ensure adherence to budgets. Responsible for developing and implementing new business practices that will enhance financial performance. Facilitates the development and implementation of strategic initiatives focused on improving the profitability and market share of the department(s)/service line(s). Provides personnel management, management of organizational systems and workflow, continuous quality improvement, and developing departmental goals and programs for assigned areas of responsibility.
• *Work closely with senior management to ensure adherence to budget. Collaborates to improve efficiency and cost-effectiveness of operations. Oversees expenditures to ensure appropriate use of department funds. Works in collaboration with the Department/Service Line Director in development, specifications, requirements and financial models for contracted services with outside parties for products and services.
• *Responsible for working with leadership to ensure the accurate development of operating and capital budgets