Business Operations & Automation Lead New Los Angeles, California, United States

FabFitFun, Inc.; Los Angeles (CA); Hybrid; USD 100,000 - 140,000; Full time

Job summary

A leading company based in Beverly Hills is seeking a Business Operations & Automation Lead who is passionate about process improvements and automation. This role involves working closely with the merchandising team to streamline operations and increase efficiency using innovative tools and methods. You’ll have a high degree of autonomy and contribute significantly to the transformation of the company's operations while enhancing your skills in AI and automation technologies.

Benefits

Flexible PTO

Medical, Dental & Vision coverage

401K & 401K Match

Pet insurance

Annual subscription and credit for products

Donation matching program

Qualifications

• 4+ years of experience in business operations or process improvement.
• Hands-on with no-code/low-code tools and systems.
• Experience with merchandising or ecommerce processes is a bonus.

Responsibilities

• Map, analyze, and redesign merchandising processes to eliminate friction.
• Identify quick wins and deliver longer-term automation projects.
• Champion operational changes by collaborating with the merchandising team.

Skills

Process mapping

Automation tools

Technical aptitude

Problem-solving

Change management

Tools

Google Apps Scripts

Zapier

Airtable

Notion

Job description

We’re looking for aBusiness Operations & Automation Lead— a hands-on operator who’s passionate about making work smarter, faster, and more scalable. In this role, you’ll partner closely with ourmerchandising teamto map workflows, identify inefficiencies, and implement process improvements and automations.You’ll beembedded in merchandising as your first mission, but your impact will extend across the business over time.This isnot a people management role — it’s for a doer who thrives on solving problems, delivering tangible outcomes, and staying at the cutting edge of tools and technology. If you’re excited about designing better ways of working, embedding in teams to make a real difference, and leveraging the best new tools to automate the boring stuff — we want to hear from you.

Location: This role is based out of our HQ in Beverly Hills, CA where we are operating from a hybrid model of 4 days a week in-office. This role is not eligible for remote.

What You’ll Do

• Map, analyze, and redesign core merchandising processes, eliminating friction and manual work.
• Identify and deliverquick wins and longer-term automation projects, using AI, no-code/low-code tools, and scripts.
• Build lightweight automations (e.g., using Google Apps Scripts, Zapier, Make, Airtable, Notion, or similar).
• Evaluate and recommend tooling to support merchandising operations (e.g., assortment planning, PLM, vendor management tools).
• Create clear documentation, dashboards, and workflows to support sustainable improvements.
• Champion operational change by working directly with merchandising team members to help them adopt new tools and processes.
• Stay constantly up-to-date on thelatest AI, automation, and productivity tools, and proactively bring ideas for how they can benefit the team.

About You

• 4+ years of experiencein business operations, process improvement, or systems/automation-focused roles.
• You love tobuild and implement solutions yourself— you are hands-on with tools, not someone who just writes the plan.
• Technical aptitude— experience with no-code/low-code platforms, spreadsheets, databases, scripting (e.g., Google Apps Scripts, Airtable scripting), or lightweight systems integration.
• Strongprocess mapping and redesign skills— comfortable untangling messy workflows and designing better ones.
• Bonus:Experience or familiarity with merchandising, retail, or ecommerce processes (e.g., assortment planning, PLM, vendor management).
• Obsessed withstaying on top of AI and automation trends— you’re the person who’s always testing the next great tool.
• Strong communication and change management skills — you can work across functions, build trust, and help teams embrace new ways of working.

Why Join Us

• Impact:You’ll play a critical role in transforming how our merchandising team operates — and help us build a smarter, more scalable business.
• Autonomy:High trust, high ownership — you’ll have the space to execute and make change happen.
• Growth:Opportunity to work across the business and shape how we adopt AI and automation at scale.
• Culture:No bureaucracy, no empire-building — just meaningful work, collaboration, and results.

The expected annual salary for this position is $100,000-$140,000. The compensation package will also include an initial equity grant, in addition to a range of generous medical, dental, vision and other perks & benefits. Compensation decisions are determined using a variety of job-related factors such as skill set, geographic location, market demands, experience, and education / certifications. If we extend an offer for employment, we will consider all individual qualifications.

What You'll Get! The Benefits & Perks of FabFitFun...

• Flexible PTO
• Medical, Dental & Vision with competitive coverage options and plans
• 401K & 401K Match
• Pet insurance for any FFF furry friends via Nationwide - covers 90% expenses
• Complimentary annual FFF subscriptionwith seasonal $25 credit for e-commerce flash sales
• Donation matching program via BrightFunds, where the company matches up to $500 charitable donations per employee

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