Business Operations & Automation Lead

FabFitFun; Los Angeles (CA); Hybrid; USD 100,000 - 140,000; Full time

Job summary

FabFitFun is seeking a Business Operations & Automation Lead who will enhance and automate the processes of the merchandising team. This hands-on role requires expertise in process mapping, automation, and a strong understanding of business operations. As part of a high-trust environment, you'll drive operational changes, leveraging cutting-edge tools and technologies to improve efficiency and scalability.

Benefits

Flexible PTO

Medical, Dental & Vision benefits

401K & 401K Match

Pet insurance

Complimentary annual subscription

Donation matching program

Qualifications

• Experience with no-code/low-code platforms.
• Hands-on approach to build solutions.
• Familiarity with merchandising processes is a plus.

Responsibilities

• Map, analyze, and redesign core merchandising processes.
• Identify quick wins and implement longer-term automation.
• Create documentation and workflows for sustainable improvements.

Skills

Process mapping

Automation

Technical aptitude

Strong communication

Education

4+ years of experience in business operations

Tools

Google Apps Scripts

Zapier

Airtable

Notion

Job description

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from FabFitFun

Co-CEO / Co-Founder @ FabFitFun | Inspiring happiness and well-being

We’re looking for aBusiness Operations & Automation Lead— a hands-on operator who’s passionate about making work smarter, faster, and more scalable. In this role, you’ll partner closely with ourmerchandising teamto map workflows, identify inefficiencies, and implement process improvements and automations.You’ll beembedded in merchandising as your first mission, but your impact will extend across the business over time.This isnot a people management role— it’s for a doer who thrives on solving problems, delivering tangible outcomes, and staying at the cutting edge of tools and technology. If you’re excited about designing better ways of working, embedding in teams to make a real difference, and leveraging the best new tools to automate the boring stuff — we want to hear from you.

Location:This role is based out of our HQ in Beverly Hills, CA where we are operating from a hybrid model of 4 days a week in-office.This role is not eligible for remote.

What You’ll Do

• Map, analyze, and redesign core merchandising processes, eliminating friction and manual work.
• Identify and deliverquick wins and longer-term automation projects, using AI, no-code/low-code tools, and scripts.
• Build lightweight automations (e.g., using Google Apps Scripts, Zapier, Make, Airtable, Notion, or similar).
• Evaluate and recommend tooling to support merchandising operations (e.g., assortment planning, PLM, vendor management tools).
• Create clear documentation, dashboards, and workflows to support sustainable improvements.
• Champion operational change by working directly with merchandising team members to help them adopt new tools and processes.
• Stay constantly up-to-date on thelatest AI, automation, and productivity tools, and proactively bring ideas for how they can benefit the team.

About You

• 4+ years of experiencein business operations, process improvement, or systems/automation-focused roles.
• You love tobuild and implement solutions yourself— you are hands-on with tools, not someone who just writes the plan.
• Technical aptitude— experience with no-code/low-code platforms, spreadsheets, databases, scripting (e.g., Google Apps Scripts, Airtable scripting), or lightweight systems integration.
• Strongprocess mapping and redesign skills— comfortable untangling messy workflows and designing better ones.
• Bonus:Experience or familiarity with merchandising, retail, or ecommerce processes (e.g., assortment planning, PLM, vendor management).
• Obsessed withstaying on top of AI and automation trends— you’re the person who’s always testing the next great tool.
• Strong communication and change management skills — you can work across functions, build trust, and help teams embrace new ways of working.

Why Join Us

• Impact:You’ll play a critical role in transforming how our merchandising team operates — and help us build a smarter, more scalable business.
• Autonomy:High trust, high ownership — you’ll have the space to execute and make change happen.
• Growth:Opportunity to work across the business and shape how we adopt AI and automation at scale.
• Culture:No bureaucracy, no empire-building — just meaningful work, collaboration, and results.

The expected annual salary for this position is $100,000-$140,000. The compensation package will also include an initial equity grant, in addition to a range of generous medical, dental, vision and other perks & benefits. Compensation decisions are determined using a variety of job-related factors such as skill set, geographic location, market demands, experience, and education / certifications. If we extend an offer for employment, we will consider all individual qualifications.

What You'll Get! The Benefits & Perks of FabFitFun...

• Flexible PTO
• Medical, Dental & Vision with competitive coverage options and plans
• 401K & 401K Match
• Pet insurance for any FFF furry friends via Nationwide - covers 90% expenses
• Complimentary annual FFF subscriptionwith seasonal $25 credit for e-commerce flash sales
• Donation matching program via BrightFunds, where the company matches up to $500 charitable donations per employee

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

• Industries

  Consumer Services

Referrals increase your chances of interviewing at FabFitFun by 2x

Sign in to set job alerts for “Business Operations Specialist” roles.

Strategy and Operations Principal Lead, BizOps, Analytics

Lead Business Analyst - Strategic Operations: 25-05323

Business Development and Operations Lead

Los Angeles, CA $110,000.00-$160,000.00 1 month ago

Carl's Jr. Franchise Operations Vice President

Los Angeles, CA $243,000.00-$292,000.00 7 hours ago

Santa Monica, CA $22.00-$26.00 2 weeks ago

Senior Manager, Business Development Operations

Beverly Hills, CA $82,100.00-$102,340.00 1 week ago

Lead, Business Operations (New Partnerships)

Los Angeles Metropolitan Area $140,000.00-$150,000.00 3 weeks ago

Ocean/Air Freight Operations Director or Senior Manager

Senior Manager, Direct to Consumer Supply Chain

Duarte, CA $185,000.00-$240,000.00 2 weeks ago

West Hollywood, CA $140,000.00-$150,000.00 3 hours ago

Senior Customer Success Manager, Consumables

Santa Monica, CA $72,000.00-$154,000.00 4 hours ago

Business Operations Manager - Digital Media & AdTech - Global Business Solutions - Los Angeles

Los Angeles, CA $89,000.00-$130,000.00 2 weeks ago

Manager, Business Operations (New Partnerships)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.